Rick Koewacich | Page 6

RICK WAS VERY PROFESSIONAL AND WENT OUT OF HIS WAY YO BRING THE VEHICLE TO MY HOME SO I COULD SEE IT BRING THE VEHICLE TO MY HOME SO I COULD SEE IT More

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Rick and rich went above and beyond for me to get out of my old lease and into a new and better one for a great deal! I'm so thankful for them and will definitely keep leasing cars from them! my old lease and into a new and better one for a great deal! I'm so thankful for them and will definitely keep leasing cars from them! More

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Amazing service. Took the time to help me through the whole process. It was a great experience. whole process. It was a great experience. More

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Best car buying experience ever, friendly, professional, family like and smooth from start to finish. family like and smooth from start to finish. More

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Richard Koewacich was great at showing us options and working with us through the process. No reason to make me use up 10 more words. working with us through the process. No reason to make me use up 10 more words. More

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I just purchased my Equinox lease! We were pleasantly greeted, offered coffee, small talk and assured we'd be next to get our paper work done. We were in no hurry just enjoyed the music and fresh clean a greeted, offered coffee, small talk and assured we'd be next to get our paper work done. We were in no hurry just enjoyed the music and fresh clean atmosphere. Richard Koewacich approached about our visit and next thing he was starting our paperwork "just to get it started and help save us some time." Everyone was great as usual but Richard really helped and added to our love and appreciation of Spitzer Chevrolet dealership. Richard also answered all my questions and gave me good info about going from lease to ownership. It was another 5 star experience, thank you More

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This is the 3rd vehicle I bought off of them and I’m more then pleased with the dealership, service department and of course the sales department. Rick Koewacivh is kind, patient, very helpful and I’m glad h then pleased with the dealership, service department and of course the sales department. Rick Koewacivh is kind, patient, very helpful and I’m glad he asked if he could help me. Thank You. More

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I was treated with dignity and respect and got an Equinox I wanted. Great staff. Rick Koewacich was a fantastic sales associate. I will recommend friends and family to SPITZER. Thanks guys I wanted. Great staff. Rick Koewacich was a fantastic sales associate. I will recommend friends and family to SPITZER. Thanks guys More

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I leased a Silverado after literally several hours of back and forth negotiating. I was firm on monthly payment and I needed 12000 miles a year to drive. The salesman "found" a Silverado that he said t back and forth negotiating. I was firm on monthly payment and I needed 12000 miles a year to drive. The salesman "found" a Silverado that he said the Service Manager had been driving for a couple of months and had 2662 miles on it. If I didn't have a problem not getting an undriven vehicle, we would be able to meet my needs. Sounded great, so I spent the next hour with the "finance guy" signing many papers and fielding protection offer pitches. One early paper to be signed was titled "Spitzer Autoworld Lordstown, LLC Retail Lease Agreement". Finance guy points out our agreement figures and shows me a line under "Major Terms Of This Agreement Are As Follows:". Line 1. Number of months this closed end lease is for: 24 Line 2. Number of miles you may drive per year: 12000 Line 3. Total number of miles allowed over the entire lease without additional charge: 24000. Paper after paper get whipped in front of you. Long papers with many many lines of numbers and information. Who is going to read it all after several hours of being there? They were actually closed while we're doing this. Fast forward 2 years to the end of my lease. I turn in the truck with 25924 miles on the odometer and I'm charged $481 for over mileage. The truck had 2662 miles on it when I leased it, so I should be good up to 26662 miles on the odometer at turn since I get 24000 over the life of the lease. Nope. The GM Financial paper that I signed said up to 10669 miles a year. I talk to General Manager Barry Gonis, who appears to feel bad and care, and offers to pay half, but first wants to try to buy back the truck before it goes to auction so that the miles are removed from my lease turn in. I spend the next 4 weeks being avoided by Barry, who keeps stinging me along as if he's going to help me, and eventually he stops responding and I pay GM Financial before it is sent to collection. My "Retail Lease Agreement" with Spitzer means nothing and it's just for show before they slam you with a mountain of reading material that they know you won't read and will sign to get out of there. My fault for not reading everything, but I trusted the mileage after I had already signed the Retail Lease Agreement that stated the mileage. More

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Pull ahead car lease Friendly staff, courteous, answered all my questions. Able to show me what vehicles were available in my price point and worked with me on that Friendly staff, courteous, answered all my questions. Able to show me what vehicles were available in my price point and worked with me on that More

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