Rick Larch
Rick Larch at Luther Westside Volkswagen
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Rick Larch

Sales

Luther Westside Volkswagen

2370 Minnesota 100
St. Louis Park, MN 55416

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4.6
161 Reviews

Industry Experience

42 yrs, 5 mos

4.6

161 Reviews

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161 Reviews of Rick Larch

December 10, 2023

Dealership Rating
Employee Rating

I put my trust in the wrong Car Dealership, Left feeling like they smiled in my face, but, behind my back they screwed me over. How foolish was I to allow them to sale me another vehicle. When the first, v More

by Up beat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Devin Sowers, Branden Petersen

Dec 26, 2023

Luther Westside Volkswagen responded

Carol, Know we have done everything to assist you with your needs, including honoring our policy to accept your return. Beyond this, you and the General Sales Manager have spoke in depth as you voiced various concerns. We wish you the best as you move forward. The Westside VW Team

December 07, 2023

Dealership Rating
Employee Rating

Car was very clean washed and ready to purchase compared to others! Comfortable buying experience and stood behind the warranty work that had to be done after purchase. Would recommend to friends and family More

by cam_moscho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2023

Luther Westside Volkswagen responded

Cam, Great to hear! Thank you for the 5 Stars and Recommendation! The Westside VW Team

November 18, 2023

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Employee Rating

An efficient, no nonsense process. They answered all my questions and showed flexibility and respect. More

by mglendillon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 20, 2023

Luther Westside Volkswagen responded

mglenndillion, Thank you! Thank you! Thank you! The Westide VW Team!

November 05, 2023

Dealership Rating
Employee Rating

Tom & Rick made it easy to get into a new ride! Thanx guys! I’ll be back! More

by junze
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 07, 2023

Luther Westside Volkswagen responded

Junze, Your feedback made our day! We can’t wait to welcome you back for another fantastic experience! Enjoy your new ride? The Westside VW Team!

October 07, 2023

Dealership Rating
Employee Rating

Spent almost 7 hours here, because sales man didn’t take the (used) vehicle I was coming to see, to get an inspection at a shop I picked out a head of time- something he agreed to do the day before my arriv More

by Andy-drews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 09, 2023

Luther Westside Volkswagen responded

Hello Hattie! Thank you for your patience Friday! We appreciate your time in getting here and waiting for the inspection. We're happy German Auto Works confirmed the work we performed on the car. Being doubly sure your car is in tip-top shape is important! Enjoy your new car!!! Thank you again! The Westside VW Team

September 18, 2023

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Employee Rating

Helton and Rick did an amazing job for our family . . . . . again, this is our 2nd Passat and we can't say enough great things about the Luther Family and their products. More

by erh.holdings
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Devin Sowers , Helton Cerqueira

Sep 18, 2023

Luther Westside Volkswagen responded

Thank you for making our day!!! Enjoy your new Passat! The Westside VW Team

September 16, 2023

Dealership Rating
Employee Rating

Rick made it a great experience! They made the process very smooth. Thank you all! More

by ERICSBOUMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Luther Westside Volkswagen responded

Eric, Great!!! Thank you!!!

September 10, 2023

Dealership Rating
Employee Rating

Prepping a modern vehicle for sale should include clearing the Bluetooth pairings from memory lest too much is disclosed to the new owner about the prior owner. More

by RICHARDF6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon, Finance.

Sep 12, 2023

Luther Westside Volkswagen responded

Richard, Agreed! We do our best. Looks like one fell between the cracks. Thank you for bringing that to our attention at delivery to be addressed. Enjoy your new car! Thank you! The Westside VW Team

May 24, 2023

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Employee Rating

Both Simon and Rick stayed an hour late to accomdate me because I live in Willmar and have a two hour drive. Also, Rick is meeting me in St. Cloud to make it easier for me to pick up my car. Fantastic se More

by momakasheila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Simon

May 27, 2023

Luther Westside Volkswagen responded

Excellent! Thank you! The Westside VW Team

March 12, 2023

Dealership Rating
Employee Rating

We had a great experience, working with Helton! He was responsive, listened to our needs, and answered all our questions! ❤️ More

by Maari Henderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Helton Cerqueira

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