Rick McCary

I recently had the pleasure of visiting BMW of Jackson, and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I and I must say, the experience exceeded all of my expectations—both in the Service Department and across the entire dealership. From the moment I pulled in, I was greeted with a high level of professionalism, courtesy, and genuine hospitality. The staff was incredibly attentive and made me feel valued as a customer. The service advisor took time to listen closely to my concerns, walked me through the process step by step, and ensured I was kept informed throughout. There was never any pressure—just clear, honest communication and a focus on providing outstanding care. The technicians did an exceptional job servicing my vehicle. Not only did they resolve the initial issue quickly and efficiently, but they also conducted a thorough inspection and addressed a minor item I hadn’t even noticed—completely complimentary. Their expertise and attention to detail truly reflect the high standards of BMW engineering and customer service. What really stood out to me was the overall atmosphere of the dealership. The facility was immaculate, the waiting area was spacious and comfortable, and every staff member I interacted with—from the service team to the front desk—was friendly, knowledgeable, and professional. It’s clear that BMW of Jackson prioritizes customer satisfaction at every level. I highly recommend BMW of Jackson to anyone looking for not just quality vehicle service, but also a top-tier dealership experience. They’ve absolutely earned my trust and continued business. More

by JARVISBROWN689 Verified Customer Verified Customer

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Always amazing service! Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. Last minute service that sends most into a tailspin is never a problem and handled with professionalism and efficiency. More

by WSEJR28 Verified Customer Verified Customer

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Ok great service services advisor did a great job would recommend to my friend and colleague recommend to my friend and colleague More

by revantwod Verified Customer Verified Customer

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Josh was the Best Service advisor Tina and I have ever worked with !!! His attention to detail was spectacular!!! worked with !!! His attention to detail was spectacular!!! More

by rick.mccary1968 Verified Customer Verified Customer

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Why BMW WOULDNT FINANCE MY VEHICLE. I got a 802 credit score. I want it finance I got a 802 credit score. I want it finance More

by Wross49 Verified Customer Verified Customer

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This has been a great place to bring my car to ever since I had it. Keep up the good work. I had it. Keep up the good work. More

by herb2blu4u Verified Customer Verified Customer

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I love dealership, service is shabby. Whomever they have working on vehicles has made many mistakes on my 750. Messed up radiator to where it smells like it’s leaking fluids all the time Whomever they have working on vehicles has made many mistakes on my 750. Messed up radiator to where it smells like it’s leaking fluids all the time, the last service they didn’t put my tire on properly and my wife like to wreck. It was a recall and they didn’t notice it for a couple years., More

by Brutus Verified Customer Verified Customer

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They worked with us to find the car the fit what we were looking for looking for More

by pastor3 Verified Customer Verified Customer

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n/a the next time you are you located in liberty city or copy you 😉 copy you 😉 More

by cliftonallen4903 Verified Customer Verified Customer

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Very helpful people and love the way they help you and make it happen! Good job! make it happen! Good job! More

by Enjeb2 Verified Customer Verified Customer

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