Rick Watson

Lexus of London is a great Lexus dealership. The dealership is clean, organized and customer oriented. The sales team is top notch. In particular, Rick Watson guided me through the entire t The dealership is clean, organized and customer oriented. The sales team is top notch. In particular, Rick Watson guided me through the entire transaction. Rick is professional, knowledgable and caring. Rick was a pleasure to work with. More

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I had a fantastic experience with Rick. He was incredibly friendly, professional, and easy to talk to. From the moment we started the conversation, he made me feel comfortable and never pus He was incredibly friendly, professional, and easy to talk to. From the moment we started the conversation, he made me feel comfortable and never pushed me into making a decision. What really impressed me was Rick’s deep knowledge of the product. He explained everything clearly and thoroughly, and took the time to answer all of my questions with patience and honesty. It’s obvious he truly understands what he’s selling and cares about helping customers make the right choice. Rick’s approach was reasonable, respectful, and very customer-focused. I highly recommend working with him — he made the whole experience smooth and enjoyable. More

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Exceptional Experience at Lexus of London with Rick Watson I can't say enough good things about my experience at Lexus of London, especially thanks to Rick Watson. From the moment I walked in, Rick Watson I can't say enough good things about my experience at Lexus of London, especially thanks to Rick Watson. From the moment I walked in, Rick made me feel completely at ease. He is incredibly kind, caring, and truly takes the time to understand your needs without ever making you feel pressured or rushed. Rick's warm and genuine approach made the whole process comfortable and enjoyable. He explained everything clearly, answered all my questions with patience, and went above and beyond to make sure I was happy with my decision. It’s rare to find someone so professional yet so personable. If you're looking for a stress-free car buying experience with someone who truly cares, I highly recommend Rick Watson at Lexus of London. I left feeling not just like a valued customer, but like part of the Lexus family. More

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The people there are great the hospitality amazing I felt cared for and welcomed by everyone. Rick took great care of me and my family. cared for and welcomed by everyone. Rick took great care of me and my family. More

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Rick was very helpful and ensured I was able to obtain exactly the vehicle I wanted. exactly the vehicle I wanted. More

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Receptive. Busy. Pleasant waiting area with very good coffee and selection of treats which is appreciated. Busy. Pleasant waiting area with very good coffee and selection of treats which is appreciated. More

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What can I say, Rick was amazing. I had a few specifics that I requested which Rick handled with grace. I think the the best thing I can say is Rick far exceeded my expectations --- I had a few specifics that I requested which Rick handled with grace. I think the the best thing I can say is Rick far exceeded my expectations ----I was Wowed by the whole experience. More

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This will be the third Lexus we have purchased. Lexus is a great fit for my wife and myself. Rick worked very hard to get us the exact car we wanted. Muchly appreciated!! Window tinting di Lexus is a great fit for my wife and myself. Rick worked very hard to get us the exact car we wanted. Muchly appreciated!! Window tinting did not work out and drivers door does not shut properly. But hopefully that will be taken care of on first service. More

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Very friendly, professional and accommodating. We appreciated the knowledgeable staff and everyone that worked hard to get us our new car in a timely manner. I We appreciated the knowledgeable staff and everyone that worked hard to get us our new car in a timely manner. I More

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Was thorough with the walkthrough of information and payments which helped us make informed and confident decisions. payments which helped us make informed and confident decisions. More

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