Rick White

I loved working with Richard our sales representative. He made the process very smooth and easy. He made the process very smooth and easy. More

by TCERTONIO Verified Customer Verified Customer

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The entire staff are very knowledgeable and eager to answer all questions . From start to delivery of new vehicle everyone was delightful. answer all questions . From start to delivery of new vehicle everyone was delightful. More

by Haghigroup Verified Customer Verified Customer

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I had my NX350 in about a month ago for a wheel alignment. My car still has a right pull so I scheduled to have the alignment rechecked today (12-9). I brought the car in and after about 40 minutes alignment. My car still has a right pull so I scheduled to have the alignment rechecked today (12-9). I brought the car in and after about 40 minutes of waiting a shop manager went for a ride with me. I told him what the car needed to make it right ( I have about 40 years of alignment experience). After the ride he offered to get the car into the shop and recheck the alignment. I told him no, that was the first thing they should have done (I felt at that point I had just been given a runaround). I will have the alignment taken care of at my former shop. My concern now is I paid $2500.00 for a service contract and don’t feel comfortable bringing my car back in. I am going to check and see if I can get reimbursed for it. More

by DOLORITALUJAN Verified Customer Verified Customer

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I had the best experience with my purchase at the Lexus dealership in Henderson! My sales person Rick is friendly, professional and just a great person to deal with. Overall made my purchase experience one dealership in Henderson! My sales person Rick is friendly, professional and just a great person to deal with. Overall made my purchase experience one of the best I’ve ever had! More

by Oscar_ch Verified Customer Verified Customer

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Great customer service. I got a good deal with the RX450H. They listened and helped with what I needed I got a good deal with the RX450H. They listened and helped with what I needed More

by Vasile Ionel Verified Customer Verified Customer

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Zero communication! I had to call 4 times to get an answer. Still didn't I had to call 4 times to get an answer. Still didn't More

by brendazyla25 Verified Customer Verified Customer

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Every one was very nice and friendly. Good communication from dealer about my new vehicle . Good communication from dealer about my new vehicle . More

by Cahill Akers Verified Customer Verified Customer

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Very professional and went out of their way to make my experience very pleasant. We had a trip planned and had to delay the purchase until we returned. experience very pleasant. We had a trip planned and had to delay the purchase until we returned. More

by MIKEEWALT Verified Customer Verified Customer

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Very nice to work with second current but from them and I will buy more cars from them when the time comes will buy more cars from them when the time comes More

by tomzwicker12 Verified Customer Verified Customer

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I liked Rick the Salesman but the process of my bank issued cashier check being accepted was ridiculous. In retrospect, I should’ve brought $57,858.25 CASH! Also proof of lnsurance took additional hours issued cashier check being accepted was ridiculous. In retrospect, I should’ve brought $57,858.25 CASH! Also proof of lnsurance took additional hours to process which I provided, but my insurance cards had recently expired due to me changing insurance companies.The dealership proved to be very distrusting of myself for some reason. The time this all took prohibited the proper time needed to fully instruct me on the use of the controls and infotainment screen. The salesman did show me a couple things though. More

by joelyyy Verified Customer Verified Customer

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