Ricki Ferrari
Ricki Ferrari at Preston Chrysler Dodge Jeep Ram

Ricki Ferrari | Page 5

Sales Representative

Preston Chrysler Dodge Jeep Ram

1500 Wilmington Rd
New Castle, PA 16105

Contact Me
5.0
113 Reviews
5.0

113 Reviews

Write a Review

113 Reviews of Ricki Ferrari

October 24, 2017

Dealership Rating
Employee Rating

Good turned bad Was originally pleased with our experience. Ricki worked with us on pricing and getting us the car we wanted. Found out two months down the road they More

by jen524
Customer Service
Recommend Dealer
No
Oct 25, 2017

Preston Chrysler Dodge Jeep Ram responded

I am so sorry to hear about your poor experience with our dealership. As the sales manager I take full responsibility for this and I truly do apologize. I do appreciate your feedback as it helps me to improve my organization. The worst problem to have is the one we don’t know about so thank you for bringing this to my attention. First and foremost we want you and every customer to be completely satisfied. I’d love to chat with you further on this so feel free to call me at (888) 709-3563 and ask for Brad. My apologies again, Brad Cain Sales Manager Preston Motors

September 01, 2017

Dealership Rating
Employee Rating

very relaxing my experience this time was great and relaxing just like my last visit. down to earth, professional and enjoyable people worked with me. everyone is More

by erik e montozzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: valerie, brad, bob peters, robbie

Sep 03, 2017

Preston Chrysler Dodge Jeep Ram responded

We’re delighted to hear of your positive experience at Preston Toyota, Erik. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! All the best, Kevin Preston - General Sales Manager - 724-510-0249

August 20, 2017

Dealership Rating
Employee Rating

New purchase.....left feeling very satisfied and comfortable Purchased a new vehicle with the help of Preston employees. Felt comfortable with the dealership and Rick, Brad and Valerie! If I need any further a More

by cookie123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad and Valerie

Aug 23, 2017

Preston Chrysler Dodge Jeep Ram responded

I sincerely thank you for going out of your way to write this review about Preston Toyota. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

July 31, 2017

Dealership Rating
Employee Rating

Comfortable experience With this being my first time to lease Rick and Boo made me comfortable thru the whole experience. Ravi was very thorough also. Boo even set up my Blu More

by John-ESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ravi Amina, John Rapko

Aug 01, 2017

Preston Chrysler Dodge Jeep Ram responded

John, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Ricki and Boo provided a comfortable visit at Preston Toyota. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Kevin Preston - General Sales Manager - 724-510-0249

June 19, 2017

Dealership Rating
Employee Rating

Good deal Good sales atmosphere and location. Good number of vehicles in stock on lot. Free maintenance for 2 years, including oil change and car wash is very More

by tcherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2017

Preston Chrysler Dodge Jeep Ram responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Kevin Preston - General Sales Manager - 724-510-0249

March 04, 2017

Dealership Rating
Employee Rating

New Car Experience Went to Prestons Toyota today to see what I could get to trade in a Jeep Cherokee. Ended up getting a great price for the Jeep and a great deal on a n More

by j3elliott21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Walt Kustra, Chuck Warren

Mar 07, 2017

Preston Chrysler Dodge Jeep Ram responded

Thank you for the feedback! We are happy to hear of your positive experience at Preston Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Stephanie Bates Customer Service Manager

January 27, 2017

Dealership Rating
Employee Rating

Great service! Rick Ferrari was very helpful. I talked to him before hand and told him what we were interested in and he got back to me immediately and when we went More

by Paula511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2017

Preston Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! I'm very happy to hear that Rick was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Stephanie Bates Customer Service Manager

January 03, 2017

Dealership Rating
Employee Rating

Awesome Car Buying Experience We just purchased a 2017 Toyota RAV4 from Preston Motors. Our experience was pleasant with minimal pressure to buy. Both Rick and Anthony were per More

by Halin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Bailey

Jan 04, 2017

Preston Chrysler Dodge Jeep Ram responded

Congratulations on your new 2017 Toyota RAV4 Halin, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with Rick and Anthony and we look forward to seeing you at our dealership in the future. Sincerely, Stephanie Bates Customer Service Manager

December 20, 2016

Dealership Rating
Employee Rating

buying a car I was treated very good every one at the dealer ship were friendly Ricki Ferrari went above and beyond the normal sale person to be help full i have More

by millman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2016

Preston Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving Preston Toyota such an excellent star rating! It is great to hear Ricki was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Stephanie Bates Customer Service Manager

December 10, 2016

Dealership Rating
Employee Rating

Buying Experience I recently purchased a 2016 Toyota Hilander from Preston Motors. I worked with both Nick and Rick and both were professional and courteous. From the More

by Lnedoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Turco

Dec 13, 2016

Preston Chrysler Dodge Jeep Ram responded

Thank you for your review about Preston Toyota. We're glad to have Nick and Rick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Stephanie Bates Customer Service Manager

...
5
...

Dealership Inventory (65 Vehicles)

used 2024 Kia Telluride car, priced at $27,498
2024 Kia Telluride
used
Gravity Gray exterior
Automatic
Front-wheel Drive
new 2026 Ram 1500 car, priced at $63,242
2026 Ram 1500
new
Diamond Black exterior
Automatic
Four-wheel Drive
used 2023 Ram 1500 car, priced at $35,498
2023 Ram 1500
used
Bright White Clearcoat exterior
Automatic
Four-wheel Drive
used 2026 Ram 1500 car, priced at $56,498
2026 Ram 1500
used
Blue Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ram 3500 car, priced at $66,211
2026 Ram 3500
new
Diamond Black exterior
Automatic
Four-wheel Drive
used 2023 Jeep Grand Cherokee L car, priced at $32,498
2023 Jeep Grand Cherokee L
used
Velvet Red Pearlcoat exterior
Automatic
Four-wheel Drive