Ricky Baird
Ricky Baird at Chuck Anderson Ford

Ricky Baird | Page 11

Sales Manager

Chuck Anderson Ford

1910 West Jesse James Road
Excelsior Springs, MO 64024

Contact Me
5.0
136 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

7 yrs, 6 mos

Languages Spoken

English English

5.0

136 Reviews

Write a Review

136 Reviews of Ricky Baird

November 07, 2019

Dealership Rating
Employee Rating

Truck Poor communication from sales regarding truck that I ordered it took around 6 months to get then found out truck had a recall and was on hold it final More

by Unhappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2019

Chuck Anderson Ford responded

Mr. Happy (Unhappy at this time), we completely understand. Your truck was held at the rail yard by Ford Motor Company because vehicles built in a specific timeframe were held for quality assurance and to replace a part. The part was replaced, and then it was released to the transport company. Upon arriving to our dealership we noticed the bumper damage, and got it approved to be corrected. The recall that your truck is currently experiencing is due to a blower motor defect on motors produced by Ford's supplier from June 14, 2019 through September 22, 2019. Ford is in the process of receiving replacement (corrected) blowers from their supplier. Being a retail order, your truck takes precedence. We do apologize for the inconvenience and will be in contact with you in order to rectify the situation. -Nick Anderson

October 26, 2019

Dealership Rating
Employee Rating

Another very good experience at this delearship Great deals and a great sales team. I found the car we wanted and was able to work a trade that felt good for both myself and the Chick Anderson. More

by F1502014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Reeves, Jim Stevens

Oct 28, 2019

Chuck Anderson Ford responded

Thanks for the good feedback! We appreciate the opportunity to earn your business!

September 08, 2019

Dealership Rating
Employee Rating

Very easy to work woth Worked with me to find the exact car I was looking for. Ricky kept me updated about what was going on from start to finish. More

by Brandon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Josh Reeves

Sep 08, 2019

Chuck Anderson Ford responded

Thanks for the great feedback Brandon!

August 31, 2019

Dealership Rating
Employee Rating

Great Dealership Easy To Deal With I have been to multiple dealerships in the past month and Mitchell made car easy. This dealership is genuine and sincere. Thank you so much More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson , Mitchell Monthei, Jim Stevens

Aug 31, 2019

Chuck Anderson Ford responded

Thanks for the great review Mike! We stride to provide excellent service and an enjoyable experience to everyone. We look forward to your next visit!

August 25, 2019

Dealership Rating
Employee Rating

Quick and easy! Ricky was extremely knowledgeable and efficient. He made the process a breeze while still juggling other customers. No complaints here! Very happy wit More

by Escape201519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Reeves

Aug 26, 2019

Chuck Anderson Ford responded

Thanks for the great feedback! We're happy that we had the Escape that worked for you guys! It was awesome getting to know you guys. If you have any questions, please feel free to give us a shout!

August 24, 2019

Dealership Rating
Employee Rating

Good place to get a vehicle at a great price. Great sales person. Very friendly and knowledgeable of the vehicle he was selling. Willing to go out of his way and listen to what I was saying. More

by MARCSANTILLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh Reeves

Aug 26, 2019

Chuck Anderson Ford responded

Marc, thanks for the great feedback on your purchase! We're happy to have been able to help! Enjoy your new Ecosport!

August 21, 2019

Dealership Rating
Employee Rating

Outstanding customer service Ricky Baird went above and beyond for us! Our vehicle needed a special cleaning for tinted windows. Ricky came in on his day off to make sure all was More

by Happy Customers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2019

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to make your experience with us a good one!

August 21, 2019

Dealership Rating
Employee Rating

good experience Service was great everything went smooth . Found the truck I wanted and got the paperwork done pretty quick. Real happy with the dealership and how ev More

by Gary123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim Stevens

Aug 21, 2019

Chuck Anderson Ford responded

Gary, we're glad we were able to meet your expectations with your recent purchase! We look forward to seeing you next time!

August 13, 2019

Dealership Rating
Employee Rating

Beyond Expectations! I couldn't be happier with my experience at Chuck Anderson Ford. They made the whole purchase experience as smooth as possible. They even helped me cl More

by BFree99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Anderson, Brenda Riles, Celinda Justis, Mike Anderson , Katy Davis, Josh Reeves, Rene Sisk, Jim Stevens, Kim Wales

Aug 14, 2019

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience! Enjoy your new truck!

August 13, 2019

Dealership Rating
Employee Rating

Ricky is the man! Great experience and purchase! We took the risk of driving 4 hours from St Louis to Kansas City, hoping that a vehicle offered by Chuck Anderson Ford was the right vehicle. It was w More

by JMys55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Marshall, Josh Reeves

Aug 13, 2019

Chuck Anderson Ford responded

Congrats on the purchase of your Honda Civic! We appreciate your business and loved getting to know you!

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