Ricky Pim | Page 13

Good experience and met the price I was willing to pay. Nothing left to say. Don’t put a word minimum on these. The experience was good Nothing left to say. Don’t put a word minimum on these. The experience was good More

by wyoming1963 Verified Customer Verified Customer

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Excellent Customer Service Had a very pleasant experience. We came in to work a deal on a buyout of our lease on a Ram Rebel, which we had through a different dealer. The diffe Had a very pleasant experience. We came in to work a deal on a buyout of our lease on a Ram Rebel, which we had through a different dealer. The difference between the 2 was night and day. Thanks for being willing to help us as much as possible. More

by speich007 Verified Customer Verified Customer

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Wonderful Experience! This was such a great experience. Ricky was able to get me into the vehicle I wanted. The whole process was quick and easy and painless! This was such a great experience. Ricky was able to get me into the vehicle I wanted. The whole process was quick and easy and painless! More

by movsa Verified Customer Verified Customer

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Great to work with We've bought and sold many new and used cars over the years and our experience with Prestige was top-notch. They worked really hard to get us the dea We've bought and sold many new and used cars over the years and our experience with Prestige was top-notch. They worked really hard to get us the deal we needed and there we no high pressure at all. More

by sgyoung1980 Verified Customer Verified Customer

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As soon as I got to the dealership, Ricky greeted us. I told him what I was looking for in a vehicle and he did an outstanding job of pinpointing exactly what I needed. He completely exceeded my expectatio told him what I was looking for in a vehicle and he did an outstanding job of pinpointing exactly what I needed. He completely exceeded my expectations and I am extremely happy with my purchase! We were in and out of the dealership fairly quickly. I will definitely be referring people to Ricky. I can't thank him enough. Hands down, the best customer service experience I've had. More

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A dealership with integrity We ended up wanting a vehicle with a hard-to-find color in the trim package we chose. Prestige and another dealership found the same vehicle in a wide We ended up wanting a vehicle with a hard-to-find color in the trim package we chose. Prestige and another dealership found the same vehicle in a wide search they both conducted. So the two dealerships were competing for our business over the same vehicle located on another dealer’s lot some 6 hours away. The other dealership created a deal that applied different discounts from what they quoted in a text message, increasing the price of the vehicle by $1,000. They made a lowball offer on the trade-in. They tried to push options packages that we weren’t interested in. Prestige gave us a reasonable trade-in value and they stuck to the price they quoted for the new vehicle. We conducted the negotiations by phone prior to going there in person. When we arrived to sign the papers, they had everything ready for us. The process was quick and pleasant. The other dealership played the traditional new car games with us. Prestige operated with efficiency and integrity. The next time we buy a new vehicle, Prestige will be our first choice even though the drive is twice as far. More

by DataAnalyst Verified Customer Verified Customer

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Great experience! I had a great time purchasing my Jeep Cherokee. Jake was absolutely awesome as was everybody else I worked with throughout the process. Super happy wi I had a great time purchasing my Jeep Cherokee. Jake was absolutely awesome as was everybody else I worked with throughout the process. Super happy with the deal I got. More

by jaxon.nelson4 Verified Customer Verified Customer

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Excellent Service Fast, friendly service without being pushy. Explained everything leaving no surprises. Knowledgeable about the vehicle and assisted in bluetoothing my Fast, friendly service without being pushy. Explained everything leaving no surprises. Knowledgeable about the vehicle and assisted in bluetoothing my phone before heading home. Definitely recommend this dealer. More

by sgr_plummer Verified Customer Verified Customer

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Ram 2500 Tradesman Overall, I had a good experience at Prestige Dodge but there were a couple of things that could have been better. My salesman, Ricky, and I had met Overall, I had a good experience at Prestige Dodge but there were a couple of things that could have been better. My salesman, Ricky, and I had met a few months prior when I began my search for a new truck. Everything was put on hold until last week when I decided to go ahead with my purchase and again dealt with Ricky. He was attentive and was able to seal the deal fairly quickly. I then waited over an hour with no one checking on me to meet with the finance manager, Jason. When I finally was ushered in, I was rushed through the process. Papers were flying, signatures were asked for, and when I was ready to leave without my truck as there was some work that needs to be done on it, I felt overwhelmed. 3 days later, on Monday, I called at approximately 10:30 AM and asked for Ricky and was told he would not be until noon. I explained that I needed to know if my truck had had the work done and asked when I could pick it up. I asked if there was a way to be picked up in Lyons and dropped off at the dealership and was told no one was available for that day, Monday. Ricky called me two hours later, and said the truck was ready and he would have somebody pick me up at 2:30. I asked if he would be able to spend time with me to go over the truck as I had many questions and he assured me he would be available. I was picked up on time, but when I arrived at the dealership Ricky had another customer and explained that I would have to wait. I was a little put off at this point as he had just told me an hour before that he would have the time to meet with me. Fortunately, Ken was available and walked me through the process of going over the different details of the truck. He was very knowledgeable and understanding. However, the work had not been done but Ken was able to make arrangements for my truck to be picked up at my house, taking it to Longmont to have the work done and then dropped off again. He could tell I was not happy! I feel as though once I made the deal, the ball was dropped. I know that this is a very busy dealership and people get busy but don’t forget your customers who are waiting to sign paperwork and pick up vehicles. More

by mccook1589 Verified Customer Verified Customer

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Fantastic service and professionalism! Ponlue and Ricky were a joy to work with during my car experience. They helped me find the vehicle I was looking for and were knowledgeable throughout Ponlue and Ricky were a joy to work with during my car experience. They helped me find the vehicle I was looking for and were knowledgeable throughout the process. Thank you! More

by dr.dave0 Verified Customer Verified Customer

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