Riley Allen
Riley Allen at Nissan of Gadsden

Riley Allen | Page 20

Finance Manager

Nissan of Gadsden

1701 Rainbow Dr
Gadsden, AL 35901

5.0
433 Reviews

Hi, My Name is Riley Allen, local Native from Ohatchee, Alabama. Being a Sales professional was not something I went to college for, it's something I later fell in love with. I Pride myself with customer satisfaction, I truly believe that's what drives business.

5.0

433 Reviews

Write a Review

Dealership Experience

9 yrs, 4 mos

Industry Experience

9 yrs, 4 mos

Languages Spoken

English English

433 Reviews of Riley Allen

June 25, 2019

Dealership Rating
Employee Rating

Worst people to deal with. Very bad experience with out of state buyer. They are not honest with what’s missing or issues with the vehicle. They were also very slow in completi More

by Moe1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Burney Akther, Jacob Underwood

Oct 31, 2019

Nissan of Gadsden responded

Hi Moe1225, we regret to hear that you are displeased with your recent experience with us. We hope you are willing to give us another chance. Please reach out to us at (256) 549-7500 so we can work towards a resolution.

Jun 26, 2019

Nissan of Gadsden responded

Mr. Musleh, I apologize that it took some time to get the paperwork to your local DMV in Michigan. Out of state deals require some time and we sent the paperwork in a timely manner. I'm sorry that you had the inconvenience of the DMV thinking the sales tax amount was incorrect. I'm glad that I was able to speak to someone at the special services branch of the Michigan DMV to help with the process and correct it at your local DMV. Again, I apologize for the delay and I hate that you had to wait on registering your vehicle. I spoke with Burney and several other employees at the dealership who were familiar with your purchase and got the same answer from each of them regarding a second key. A second key was not promised in the deal and Burney had said he would check with the previous owner to see if they had a second key. Our dealership doesn't promise a second key on pre-owned vehicles because a lot of times when we get trade-ins, we only get one key from the customer trading it.

June 23, 2019

Dealership Rating
Employee Rating

Amazing service and great people! The team at Nissan of Gadsden went ABOVE & BEYOND for me! Zach and Riley really worked together to get my exact dream car! They worked until they coul More

by Kimmy3493
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Crews

Oct 31, 2019

Nissan of Gadsden responded

Kimmy3493, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 15, 2019

Dealership Rating
Employee Rating

Why I will shop at Nissan of Gadsden in the future. Buying a new car at Nissan of Gadsden was a excellent choice. All the people , especially our salesman Vince Piazza, was courteous and friendly going More

by JIMMYJONES6886
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vince Piazza

Oct 31, 2019

Nissan of Gadsden responded

Jimmyjones6886, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Gadsden, Inc.!

June 12, 2019

Dealership Rating

Great experience at Nissan of Gasden Nissan of Gadsden was a great experience. Every one was friendly and eager to help to make me comfortable while I waited for my salesman Burney, whic More

by wilburn5050@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders , Burney Akther

Oct 31, 2019

Nissan of Gadsden responded

Hi Wilburn5050@gmail.com, thank you for taking the time to leave a review for us at Nissan Of Gadsden, Inc.. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2019

Dealership Rating
Employee Rating

Awesome! Found what I was looking for online. Made contact with Jacob Dodd and he was outstanding in assisting me in getting the Nissan Frontier I wanted. Pr More

by Cnorris903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jacob Dodd

Oct 31, 2019

Nissan of Gadsden responded

Cnorris903, we are glad we could help! We hope to see you soon!

June 10, 2019

Dealership Rating
Employee Rating

Amazing results I was skeptical at first, dealing with an out of state purchase , and was kindly reminded of the personal touch and attention to details and overall More

by MSHANELIVINGSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gillaspie , Zach Crews

June 07, 2019

Dealership Rating
Employee Rating

Great experience I was in search of a new car. I arrived 30 minutes before the dealership opened to look around the lot. A very kind man was beyond willing to start an More

by KATEERIKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Saunders , Burney Akther

June 05, 2019

Dealership Rating
Employee Rating

A Nissan Family. I've been meaning to do a review on here and just now got the time. I was hit by an 18 wheeler and my car was totaled. Josh and I came to Nissan of ga More

by Pinkdenks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JR Gillaspie , Zach Crews, Jacob Underwood

Oct 31, 2019

Nissan of Gadsden responded

Hi Pinkdenks, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

June 03, 2019

Dealership Rating
Employee Rating

Good Experience After shopping quite a few dealers in Central Alabama, Nissan of Gadsden stood out. Andrew Turner, my salesman, was very good. He answered questions More

by BILLY36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Turner

Oct 31, 2019

Nissan of Gadsden responded

Billy36, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2019

Dealership Rating
Employee Rating

New Car Friendly, only bad I have to say is having to sit around and wait on paperwork took over 3 hours to get ready to sign paperwork. More

by CARYH02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Copeland

Oct 31, 2019

Nissan of Gadsden responded

Caryh02, your satisfaction is our top priority we will work on our times.

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