Rob Frey

I have issues with this vehicle which I informed Jordan 5 days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman nam days after purchase. Trying to get customer service is next to impossible. Finally when I drove to Glenn to get answers on August 20th a salesman named Ben gives me a note saying I can take the vehicle to Glenn in Emenince on October 20th!!!, 2 months. I asked what happens if it breaks down, "no worries it's under warranty". Where do I have it taken to, what do I do for a loaner. "No worries Chrysler will take care of it". Later I'm told not sure about loaner vehicle. When I finally got Jordan to call back Sept 18, he said this was the first he'd heard about this. Said he'd talk to Ben and his manager, as of September 22 haven't heard from anyone. I would NOT recommend buying from Glenn in Crestwood. More

by 1950pds Verified Customer Verified Customer

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Dishonest, overpriced, pushy, will never recommend to anyone buying a vehicle from you trashy rednecks anyone buying a vehicle from you trashy rednecks More

by Urmothersucksblackcock Verified Customer Verified Customer

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They are a great bunch of people I would recommend them to anyone needing a car to anyone needing a car More

by countryboy35 Verified Customer Verified Customer

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Saturday after buying the car went to dinner and when we got in the car the check engine light came on. After investigating we found that the catalytic converter was bad it is going to cost us $2800 to repl got in the car the check engine light came on. After investigating we found that the catalytic converter was bad it is going to cost us $2800 to replace it. Feel that the dealership knew about this because it shows up on diagnostics. Wasting my time writing this because nothing will become of it. Just tell everyone I know about my experience. More

by Hdcarpetman Verified Customer Verified Customer

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They were the most nice, helpful, informative, and pleasant dealership that I have ever experienced! pleasant dealership that I have ever experienced! More

by crystal.lee.hudson Verified Customer Verified Customer

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Ryan was the best, I definitely recommend! He was so kind during the lengthy process and kept it real with me! He was so kind during the lengthy process and kept it real with me! More

by Daniellecollins10 Verified Customer Verified Customer

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I've never had a better experience buying a vehicle. No pressure, no tactics. Super people. Stephen Black was great!! No pressure, no tactics. Super people. Stephen Black was great!! More

by cwiufan Verified Customer Verified Customer

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I felt all parties were professional and direct. The vehicle value was fair and interactions were friendly. The vehicle value was fair and interactions were friendly. More

by tabradon Verified Customer Verified Customer

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Great buying experience. Salesperson Aaron Keith was excellent. Steve Hood in finance explained things clearly, with no pressure. Both had outstanding product knowledge. Reco Salesperson Aaron Keith was excellent. Steve Hood in finance explained things clearly, with no pressure. Both had outstanding product knowledge. Recommend them with no hesitation. More

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Very professional and knowledgeable of the jeep i was buying. Everyone especially Ben was polite and wanting to help buying. Everyone especially Ben was polite and wanting to help More

by Tylerscott745 Verified Customer Verified Customer

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