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Rob Johns

Overview Reviews (195) Inventory (188)

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Rob Johns

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Rob Johns

Sales Manager

Chevy Exchange

1 Sherwood Terrace
Lake Bluff, IL 60044

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5.0

195 Reviews

Overview Reviews (195) Inventory (188)

Dealership Experience

13 yrs, 7 mos

Industry Experience

40 yrs, 10 mos

5.0

195 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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195 Reviews of Rob Johns

April 30, 2025

Dealership Rating

Employee Rating

Straight forward buying process. my sales associate Francisco was excellent. Highly recommended for for purchase. my sales associate Francisco was excellent. Highly recommended for for purchase. More

by rocky

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Dan Hilliard, Oday Omar , Francisco

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Apr 30, 2025 -

Chevy Exchange responded

Thank you for the wonderful review, Rocky! We're thrilled to hear that you had a straightforward buying process and that Francisco provided excellent service. Your recommendation means a lot to us at The Chevrolet Exchange. We look forward to assisting you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

April 05, 2025

Dealership Rating

Employee Rating

Exceptional customer service! Francisco was great to work with and his sales manager and finance manager, Oday, really help put together a great deal! Francisco was great to work with and his sales manager and finance manager, Oday, really help put together a great deal! More

by Michael

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf, Dan Hilliard, Elmer Hortelano, Oday Omar, Joe Cotteleer, Fidel Gonzalez , Francisco Fabala

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Apr 05, 2025 -

Chevy Exchange responded

Thank you, Michael! We truly appreciate your kind words about your experience at The Chevrolet Exchange. We're thrilled to hear that Francisco, along with Oday, provided you with exceptional service and helped you secure a great deal. We look forward to seeing you again soon! Enjoy your new vehicle! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 26, 2025

Dealership Rating

Employee Rating

I bought many vehicles from them. They are very easy to work and listen to what you need They are very easy to work and listen to what you need More

by cjedryszek

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jeff Albert, Lance Legler, Danny Trujillo, Oday Omar

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Mar 26, 2025 -

Chevy Exchange responded

Thank you for your kind words! We're thrilled to hear that you've had a positive experience with us at The Chevrolet Exchange and appreciate your loyalty. It's our goal to meet your needs, and we look forward to assisting you with your future vehicle purchases. Please come visit us again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 20, 2025

Dealership Rating

Employee Rating

These folks are professional and to the point. Everything I wanted and more. Will buy more cars here in the future. Just downright professional and good people. Everything I wanted and more. Will buy more cars here in the future. Just downright professional and good people. More

by Campaulson87

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Danny Trujillo, Oday Omar

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Mar 20, 2025 -

Chevy Exchange responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us at The Chevrolet Exchange. We're excited to assist you with your future car purchases and look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

March 08, 2025

Dealership Rating

Employee Rating

Joe Cotteleer provided outstanding service—efficient, professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exch professional, and genuinely caring. He went above and beyond to ensure I didn’t miss work, handling everything seamlessly. A true asset to Chevy Exchange! More

by JIT

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Danny Trujillo, Baha Assaf, Cass Harb, Elmer Hortelano, Fuad Ghosh, Zayd Alwawi, Oday Omar, Joe Cotteleer

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Mar 08, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience with Joe at The Chevrolet Exchange. It’s great to know he was able to provide you with efficient and caring service. We appreciate your kind words and look forward to seeing you again! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 28, 2025

Dealership Rating

Employee Rating

My sales person was Fuad and he was excellent to work with. I was buying an EV and was very knowlegeable as he drives one himself. The whole process was from start to finish was smooth and pleasant. I wo with. I was buying an EV and was very knowlegeable as he drives one himself. The whole process was from start to finish was smooth and pleasant. I would definitley buy from them again! More

by Jjcward

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Lance Legler, Baha Assaf, Elmer Hortelano, Fuad Ghosh

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Mar 01, 2025 -

Chevy Exchange responded

Thank you for your wonderful review! We're thrilled to hear that Fuad provided you with excellent service during your EV purchase at The Chevrolet Exchange. It's great to know that his knowledge and personal experience with electric vehicles contributed to a smooth and pleasant process. We look forward to assisting you again in the future! Feel free to share your experience with others as well! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 19, 2025

Dealership Rating

Employee Rating

Danny and Rob were very helpful with my purchase of a truck. They were clear about explaining the process. No surprises. truck. They were clear about explaining the process. No surprises. More

by mkakenmaster

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo

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Feb 20, 2025 -

Chevy Exchange responded

Thank you for your kind words! We're thrilled to hear that Danny and Rob were able to assist you with the purchase of your truck at The Chevrolet Exchange. Providing a clear and transparent process is what we strive for, and it's great to know that you had a positive experience. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 18, 2025

Dealership Rating

Employee Rating

Danny did a tremendous job. Very satisfied! I would highly recommend him and Chevy Exchange Very satisfied! I would highly recommend him and Chevy Exchange More

by jmorrissey40

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo, Oday Omar

Report | Print

Feb 19, 2025 -

Chevy Exchange responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Danny at The Chevrolet Exchange. Your recommendation means a lot to us! We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 17, 2025

Dealership Rating

Employee Rating

I have been dealing with the Chevy Exchange for nearly 20 years and one of the reasons why is because of the service I receive. years and one of the reasons why is because of the service I receive. More

by david.bruce

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Danny Trujillo

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Feb 19, 2025 -

Chevy Exchange responded

Thank you for your kind words, David! We truly appreciate your loyalty to The Chevrolet Exchange over the past 20 years. It means a lot to us to know that our service has kept you coming back. We look forward to continuing to serve you in the future! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

February 06, 2025

Dealership Rating

Employee Rating

Danny and the entire staff were fantastic to work with. Process was quick and easy! Process was quick and easy! More

by dnice0701

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rafat Alamawi, Lance Legler, Danny Trujillo, Baha Assaf, Cass Harb, Fuad Ghosh

Report | Print

Feb 06, 2025 -

Chevy Exchange responded

Thank you for your positive feedback! We truly appreciate your kind words about The Chevrolet Exchange. We're delighted to hear that you found the process quick and easy. Danny and our team strive to provide excellent service, and we're glad you had a fantastic experience. We look forward to seeing you again soon! Sincerely, Rafat Alamawi | General Manager | rafat@chevyexchange.com

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