Rob Osburn

What a great experience! I was looking at a car with a lot of interest and. Ernest made me feel totally comfortable and excited about my search! The team was actually able to get me better financing than lot of interest and. Ernest made me feel totally comfortable and excited about my search! The team was actually able to get me better financing than I had coming into the purchase and with a local bank. Overall the whole staff was friendly, helpful and the space was absolutely beautiful! They had a great selection of used cars as well considering how difficult those are to come by...I would definitely recommend stopping by for a look! More

Report | Print

After being treated like I was an inconvenience there on Friday, you won’t see me step foot in there again. I bought VW Care when I bought my Passat, which included three additional services. Now they’re Friday, you won’t see me step foot in there again. I bought VW Care when I bought my Passat, which included three additional services. Now they’re telling me they won’t do my last service that I already paid for because it supposedly expired back in November. I was never presented terms and conditions for VW Care when I bought the car. I drove 2.5 hours to continue to get my car serviced here because I always had good service here until this. However, that good service was under previous management. The GM tried offering to cover half, which still would’ve cost me $345. What a slap in the face because I already paid for it when I first bought the car. I’m not paying for it again. My family bought six new cars from there from 2014-2017, but we won’t buy another, which is too bad because my fiancée and I were going to be in the market for an SUV soon and were seriously considering an Atlas. Tim White really screwed up getting rid of Jamie Hanlon and Ryan Caldwell. More

Report | Print

World Class From the Service to Sales - they are all in sync with a sense of urgency, pride and helpful to customers. The have the "it" factor - you sense it whe From the Service to Sales - they are all in sync with a sense of urgency, pride and helpful to customers. The have the "it" factor - you sense it when you pull in to the dealership. The perception is a world class customer experience across all segments. Which is a sign of incredible leadership and positive company culture. Geniune. Rare. More

by JBRUTVAN Verified Customer Verified Customer

Report | Print

Really Easy Buying Experience I've purchased a lot of new cars over the years, but buying from this dealer was the easiest experience I've had in a while. They had a great deal on I've purchased a lot of new cars over the years, but buying from this dealer was the easiest experience I've had in a while. They had a great deal on the car right off the bat, no haggling needed. They offered more for my trade than anyone else right away, again no haggling needed. The salesman was knowlegeable about the car, which was new to me. Most of the time I end up explaining features of the car to the sales staff after doing a bunch of research online before I head to the lot. There was no pressure to add on any extras either. I was very happy that they didn't play any of the usual car dealership games with me. More

by RMSTEELE24 Verified Customer Verified Customer

Report | Print

Superb in every way I was greeted with a smile and I felt that everyone at the dealership was there to help me in every way. They were extremely professional and the wor I was greeted with a smile and I felt that everyone at the dealership was there to help me in every way. They were extremely professional and the work was done on time. The price was exactly as quoted and they washed my car to my great pleasure. This dealership is top notch in every way. The people and services are the best. I will not take my car anywhere else for service. More

by MARKCHRONIAK Verified Customer Verified Customer

Report | Print

Very disappointing results Purchased two vehicles from this location I would’ve expected a lot more assistance because of continuous issues. 2 weeks of possession. Didn’t Happe Purchased two vehicles from this location I would’ve expected a lot more assistance because of continuous issues. 2 weeks of possession. Didn’t Happen More

by Mrmo Verified Customer Verified Customer

Report | Print

Straight forward Stan was very clear and easy to work with. He was not pushy with the financing nor did he try to change what I was looking for. That is appreciated si Stan was very clear and easy to work with. He was not pushy with the financing nor did he try to change what I was looking for. That is appreciated since there is alot of research done on our part prior to walking on a lot. More

by ELK0902 Verified Customer Verified Customer

Report | Print

Great Deal and Great Experience The Volkswagen Team was most helpful when we purchased our new Tiguan. There was no pressure and they were fair with our trade in. When we picke The Volkswagen Team was most helpful when we purchased our new Tiguan. There was no pressure and they were fair with our trade in. When we picked up the vehicle, they took their time to makes sure we were grasping what they said and offered to retrain us however many times it took, because they wanted us to enjoy the complete vehicle. More

by MTRIMBACH Verified Customer Verified Customer

Report | Print