The messed up my car I kept telling them my oil light
keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have
keeps coming on and I have to put oil in it . And then they finally going to say your oil is mixing with your cooling. I need a new engine and I have no warranty! They messed up my car! And now I got another car and took it to a different Kia mechanic in Lima , Ohio and they did the same xxxx thing! I need Kia owner, factory or whatever number because this is xx! I would give them no stars!
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by Msllove22
Service Price Transparency
Mar 25, 2023 -
Fort Wayne Kia responded
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Ft.
Wayne KIA was a pleasure to work with from scheduling a recall to having the work done.
Wayne KIA was a pleasure to work with from scheduling a recall to having the work done.
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by MARIANNEPRATER
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2023 -
Fort Wayne Kia responded
Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Fort Wayne Kia, we look forward to having you as a valued customer for many years to come!
In and out.
Went knowing what I wanted and Sales person did not try and up sale me. He delivered exactly what I was looking for in a timely fashion. Also, fin
Went knowing what I wanted and Sales person did not try and up sale me. He delivered exactly what I was looking for in a timely fashion. Also, finance department moved me through quickly as well.
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by Brian H.
Verified Customer
Verified Customer
Other Employees Tagged:
Mario Campos
Mar 01, 2023 -
Fort Wayne Kia responded
Thank you for this feedback, Brian. We sincerely appreciate your business and hope you will give us the opportunity to serve you again. Thanks for choosing Fort Wayne Kia!
Our salesman was very helpful and knowledgeable about the
product. He seemed to have a lot of experience.
product. He seemed to have a lot of experience.
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by daniel.nichter
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2023 -
Fort Wayne Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new vehicle and thank you again for choosing Fort Wayne Kia. We look forward to having you as one of our valued customers for many more years to come!
They did an excellent job on my first maintenance.
It only took 45 min for a tire rotation and a change of oil.
It only took 45 min for a tire rotation and a change of oil.
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by BRIANACUAHUITL
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Pete Herman
Feb 21, 2023 -
Fort Wayne Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!
Great customer service and very efficient!
Had an enjoyable time buying my car! 10/10 would recommend!
Had an enjoyable time buying my car! 10/10 would recommend!
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by JUNGLEDWELLER
Verified Customer
Verified Customer
Other Employees Tagged:
Mario 5 stars
Feb 19, 2023 -
Fort Wayne Kia responded
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Excellent experience from the team, especially Corban!
! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles!
! Thank You!!! We will continue to look to Fort Wayne Kia for our vehicles!
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by PJSULLY22
Verified Customer
Verified Customer
Feb 14, 2023 -
Fort Wayne Kia responded
Thanks for sharing your thoughts about your experience with Fort Wayne Kia. Corban and our team appreciate your business and hope to see you again soon!
Was fast and efficient on getting my car back to me as
soon as possible.
soon as possible.
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by CRBENNETT217
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2023 -
Fort Wayne Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!
The entire staff is always nice and very easy to work
with! They aren’t pushy with upselling their recommended services and maintenance.
with! They aren’t pushy with upselling their recommended services and maintenance.
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by johnslone87
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bryan Buss & Chris Robinson in service.
Jan 26, 2023 -
Fort Wayne Kia responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Kia, we look forward to having you as one of our valued customers for many more years to come!
Great service and quick repair time.
The service manager kept me informed of the progress.
The service manager kept me informed of the progress.
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by Sctndy
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2023 -
Fort Wayne Kia responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fort Wayne Kia.