Rob Tong | Page 7

The people are really polite and kind without being stuffy. And the man who checks me in always makes sure my tires are looked at. They do a great job! stuffy. And the man who checks me in always makes sure my tires are looked at. They do a great job! More

by SHELLYOHIO2002 Verified Customer Verified Customer

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Rob Tong excellent job and would recommend him to anyone to buy a vehicle from him to buy a vehicle from him More

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Rob Tong got us off to a good start with our new Toyota Crowe that we purchased from him. We appreciate all the time he took to explain the computer workings (Chris White helped too) of our new car. We h Crowe that we purchased from him. We appreciate all the time he took to explain the computer workings (Chris White helped too) of our new car. We have purchased several cars from Rob-over the years & have always been pleased. More

by RFSCCS Verified Customer Verified Customer

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I like that the service is fast and the employees are friendly. Also, I like the free car wash. friendly. Also, I like the free car wash. More

by SUEHOW12 Verified Customer Verified Customer

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I’ve had ongoing issues with my 2022 Tacoma for 9 months now and as of July 30th I’ve had it in 4 times for the same issue. I finally went thru the sales associate that sold me the truck and he got things r now and as of July 30th I’ve had it in 4 times for the same issue. I finally went thru the sales associate that sold me the truck and he got things rolling. So now I just got it back on the 31st with the same 3 issues a AC and fan that will just kick on high that we still don’t know why, the radio just kicks off they said they had to do a manual update to reset it and on the way home from the dealership it did it again and the tire pressure warning that comes on the screen now may be because of a car starter I had put on because Toyota doesn’t supply one and when I bought the truck I was told I would have to buy my own but now that might be the problem but we’re not sure. I was told to bring the truck back again 2 1/2 round trip and I was given a loaner which I refilled back up but I wasn’t given the same respect I was asked to drive it down to have it looked at so I guess that was my responsibility to eat that gas also, all around a terrible experience with the same results. More

by dlmartin57 Verified Customer Verified Customer

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Excellent to work with from start to finish. Rob Tong was the greatest help. He explained everything about the car and its individual features. He also checks in with me AFTER the sale to see if Rob Tong was the greatest help. He explained everything about the car and its individual features. He also checks in with me AFTER the sale to see if there's anything I may need help with (that is what I call above and beyond). Thanks for a wonderful car buying experience. I'll tell all my friends about the great service from Great Lakes Subaru in Findlay. ROB YOUR THE GREATEST. Thanks for kindness and Subaru needs more employees like you. JIM DAILEY More

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I had a wonderful experience buying my Subaru Forester from Great Lakes Subaru. Rob Tong was a top notch salesman! He made me feel right at ease from the start. Thanks Rob! Elizabeth M from Great Lakes Subaru. Rob Tong was a top notch salesman! He made me feel right at ease from the start. Thanks Rob! Elizabeth M More

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Fast and efficient service! Love our new Highlander. We had an outstanding experience at Great Lakes Toyota. Love our new Highlander. We had an outstanding experience at Great Lakes Toyota. More

by tstahl1 Verified Customer Verified Customer

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the service was attentive with clear communication. Scheduling the service was easy and staff was helpful as we were leaving in explaining how to set seats. Scheduling the service was easy and staff was helpful as we were leaving in explaining how to set seats. More

by R-MEININGER Verified Customer Verified Customer

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We found the right vehicle and Rob Tong and the dealership worked past closing time to get the deal done. dealership worked past closing time to get the deal done. More

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