Rob Van Heyde

Good help finding a vehicle I did not want to buy a car, but repairs for my 20-year-old vehicle were coming too often. I had it serviced there at Springfield Buick GMC Cadill I did not want to buy a car, but repairs for my 20-year-old vehicle were coming too often. I had it serviced there at Springfield Buick GMC Cadillac for many years and love the Service staff, but it was time to let that car go. James listened to my list of commuter car needs and minimum preferences and made recommendations. I tried several models, but wasn't taken by any of them. Later that week I stopped by on a hunch and they had just got in a very good deal on a small SUV. James explained all the features and certified pre-owned maintenance that was still good on the car. He was very patient with all my questions about the technology and I appreciate it. He demonstrated all the features and I liked it so well after I drove it and considered my needs that I bought it. Dustin was very helpful as well on explaining the buying process and extending the warranty. He even prepared the temporary tags and arranged for the title, so I did not have to go to the DMV. Both of them were very friendly and professional and I did not feel at all pressured into purchasing. Looking forward to a long relationship with Springfield Buick. More

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Wonderful Everyone was super friendly and helpful. I had a wonderful experience and will be going back for any future car purchases. I highly recommend them. Everyone was super friendly and helpful. I had a wonderful experience and will be going back for any future car purchases. I highly recommend them. Excellent service! More

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Great Experience Went down just to look at a truck that caught my eye. Took a test drive loved it, dealt with Rob from sales and gave me a deal I couldn't refuse. Got Went down just to look at a truck that caught my eye. Took a test drive loved it, dealt with Rob from sales and gave me a deal I couldn't refuse. Got the truck i've always wanted and also a good amount of money for my trade in. Would recommend dealership, sales staff/managers, and the financial team to anyone. Best I have ever been treated by far when looking/dealing at a dealership. More

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pleasant,quick,no hassle Due to past buying experiences my husband and I have been very hesitant about buying another car,but when I contacted Robert Vanheyde at Springfield B Due to past buying experiences my husband and I have been very hesitant about buying another car,but when I contacted Robert Vanheyde at Springfield Buick and inquired about one of the ads listed he quickly responded no questions asked. He quickly answered anything I needed to know even offered to have the vehicle warmed up and waiting for me to test drive. Which I didn't think he would actually do! But upon my arrival there was the car cleaned off,warmed up and ready. Past car salesmen have have made me feel less than worthy of their time but Rob was fantastic and very genuine. My overall experience was awesome! More

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Friendly, Pleasant, Fair and Local! I recently purchased my 2016 GMC Acadia from Rob Van Heyde and my buying experience was very pleasant. Rob took the time to keep me posted on GMC lea I recently purchased my 2016 GMC Acadia from Rob Van Heyde and my buying experience was very pleasant. Rob took the time to keep me posted on GMC lease pull-aheads for my existing lease as well as any incentives that I may be able to take advantage of. I could tell early on that Rob had my best interest in mind as well as my 100% customer satisfaction, which I got. Extremely satisfied with the new Springfield GMC Buick. The Service Department at this dealership is top of the line and is equally a pleasant group of people to work with. Buy friendly, buy local!!! Well done Rob & Springfield GMC!! More

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Good & Friendly Rob was very personable and attentive. He showed us the vehicles we were interested in and worked with us on the pricing we wanted. He took extra ti Rob was very personable and attentive. He showed us the vehicles we were interested in and worked with us on the pricing we wanted. He took extra time to work with us on the extra programs now available and to explain all of the features on the vehicle. More

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Have Acadia Will Travel I am retired and ready to see the good old USA. My new Acadia will allow me to do just that. I need a vehicle that is good on gas, long enough to sl I am retired and ready to see the good old USA. My new Acadia will allow me to do just that. I need a vehicle that is good on gas, long enough to sleep in and wouldn't break the bank. The Acadia fit the bill. I have only owned it for a few days but I love the way it drives and am looking forward to setting out for places unknown with my little dog, Sadie. Rob VanHeyde was the best. He made my purchase possible and even directed me through all the bells and whistles on the vehicle. Thanks Rob. More

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I Love my new Buick Verano! Rob Van Heyde made me feel at ease and comfortable while buying my new car. He was the most helpful and informative salesman that I have ever dealt wi Rob Van Heyde made me feel at ease and comfortable while buying my new car. He was the most helpful and informative salesman that I have ever dealt with when purchasing a new car. This has been the smoothest and fastest new car purchase that I have ever experienced in my lifetime. I would highly recommend Rob Van Heyde and this Dealership to others. Thank you so much for everything! Susan Blizard More

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very good Rob has been very helpful thru the whole process of buying a new truck. I enjoyed my dealings with him. I will send other people to him. Rob has been very helpful thru the whole process of buying a new truck. I enjoyed my dealings with him. I will send other people to him. More

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Rob is great ! I came in looking for a good deal and he delivered the goods. Because of my lease terms I can't buy it now but he continues to keep in touch and look I came in looking for a good deal and he delivered the goods. Because of my lease terms I can't buy it now but he continues to keep in touch and look our for what I need. He is excellent. c More

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