Robb Whisenant
Robb Whisenant at Silveira GMC

Robb Whisenant

Service Advisor

Silveira GMC

985 Healdsburg Ave
Healdsburg, CA 95448

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4.8
43 Reviews

Dealership Experience

3 yrs, 10 mos

4.8

43 Reviews

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43 Reviews of Robb Whisenant

October 01, 2025

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Employee Rating

I appreciate that this service department does not try to sell me parts or services that I don’t actually need. More

by TGUTSCH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

September 30, 2025

Dealership Rating
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As always, my regular service appointment was easy to schedule, on time, with satisfactory pricing. Very friendly and informative service technician. Comfortable waiting are. Highly recommend Silveira More

by PAULFRECHETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Hendershot, Marc Rochioli

Sep 30, 2025

Silveira GMC responded

Paul, Thank you so much for your kind words and for continuing to trust us with your vehicle’s care! We’re glad to hear that scheduling was easy and that our team made the experience a positive one. We’ll be sure to share your feedback with our service technician. We truly appreciate your recommendation and look forward to seeing you at your next visit!

September 12, 2025

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Employee Rating

Professional and knowledgeable service staff. Great communication. They explained what would be done and kept me informed how the work was progressing and if there was anything else that should More

by HUNTCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Sep 20, 2025

Silveira GMC responded

Thank you so much for your kind words! We’re glad to hear that our service team provided you with clear communication and kept you updated throughout the process. Delivering professional, knowledgeable, and transparent service is always our goal, and it’s great to know we met your expectations. We truly appreciate your feedback and look forward to serving you again in the future!

September 08, 2025

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Kind and friendly staff, checked in on us while we waited and kept us updated on the progress and estimated time of completion of service. We had a short and comfortable wait while our new vehicle had its f More

by auntienat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Sep 09, 2025

Silveira GMC responded

Thank you so much for sharing your experience! We’re glad to hear our team made you feel welcome and kept you updated while your vehicle was being serviced. We look forward to seeing you again and helping you keep your new vehicle running its best!

August 24, 2025

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Enjoyed the service and experience when bring in my vehicle. They explained what they were going to do, what grade of fluids was used. Thank you More

by pat_haberthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Silveira GMC responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and felt informed about the service we provided. Our team takes pride in keeping our customers in the loop and using the best products for their vehicles. We appreciate your trust and look forward to serving you again in the future!

August 19, 2025

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Always on time ,mark is great about explaining what needs to be done to our Vehicles., the body shop is also great! I used them twice for repairs..I have bought several. New denaliies from you also. More

by sunsetman@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli , Body shop

Sep 01, 2025

Silveira GMC responded

Thank you so much for your kind words! We’re thrilled to hear that Mark and our team have been able to provide you with clear guidance and excellent service for your vehicles. It’s great to know that our body shop has met your expectations, and we truly appreciate your loyalty with your Denali purchases. We look forward to serving you for many years to come!

August 16, 2025

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The overall purchase of my new vehicle was excellent. Staff was very helpful and professional. This is why I keep going back to Silvera GMC for my purchases. More

by mkabchale
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 01, 2025

Silveira GMC responded

Thank you so much for your kind words and continued loyalty! We’re thrilled to hear that your experience with us was excellent and that our team could make your vehicle purchase smooth and enjoyable. We truly appreciate your trust in Silvera GMC and look forward to serving you for many years to come!

August 08, 2025

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Most people would be more concerned with price over quality and workmanship, I want it done right, no excuses. That's what I have come to know with Silveira. I will continue to have my GM vehicles ser More

by vincentmarlowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Aug 10, 2025

Silveira GMC responded

Vincent, Thank you so much for your trust and loyalty! We take great pride in delivering quality work and making sure every job is done right the first time. It means a lot to know you value our commitment to workmanship as much as we do. We look forward to continuing to care for your GM vehicles for many years to come!

August 01, 2025

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Employee Rating

I have never had a problem, but I am still waiting for a call regarding the splash guard that was broken during the last service. More

by SHORTY628
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Hendershot, Marc Rochioli

Aug 10, 2025

Silveira GMC responded

Thank you for sharing your feedback. We’re glad to hear you’ve never had any problems in the past, but I’m sorry for the delay in following up about your splash guard. That’s not the level of communication we aim for. Please reach out to one of our service or sales managers to make this right. Silveira GMC

July 19, 2025

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Service department rocks. Silvara always takes care of me and I appreciate honesty and promptness which I always get whenever I go there.I will never go anywhere else More

by mcchinakincorporated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marc Rochioli

Jul 21, 2025

Silveira GMC responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that our service team consistently provides you with honest, prompt, and dependable care. It means a lot to know you trust us enough to say you’ll never go anywhere else — that’s the highest compliment we could receive. We truly appreciate your loyalty and look forward to seeing you next time!

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