We had an excellent and easy experience.
Everyone was helpful and responsive. We had to trade out old car in which was not a Buick and they made it super easy for us. They were patient and
Everyone was helpful and responsive. We had to trade out old car in which was not a Buick and they made it super easy for us. They were patient and accommodating and we will certainly work with them again.
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by ATAYLOR516
Verified Customer
Verified Customer
Sep 03, 2024 -
Platinum Buick GMC White Plains responded
We greatly appreciate you for leaving us this spectacular review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were patient and accommodating. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!
Always friendly and ready to answer questions love that
you have coffee and snacks available for those of us who have to w add it
you have coffee and snacks available for those of us who have to w add it
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by clover_72
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Willie Rodriguez, All of the service department
Aug 30, 2024 -
Platinum Buick GMC White Plains responded
Thank you for sharing your kind review! We are glad that our team consistently takes great care of you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Professional.
Service oriented. Friendly. Trusted. Great! Accommodating. Team work. Listeners. Good mood. Assuring. Dealership personnel good. This survey bad
Service oriented. Friendly. Trusted. Great! Accommodating. Team work. Listeners. Good mood. Assuring. Dealership personnel good. This survey bad
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by LEEGOLDENHOUSE
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
David Silva,
Ryan Nimmo
, Kyle Blackman, Peter Messina, Adnan Muhammad, Willie Rodriguez, Taj Tulloch, Lydia
Aug 30, 2024 -
Platinum Buick GMC White Plains responded
Thank you for taking the time to leave us this eview! Providing top-notch service is so important to us, and we are glad that our efforts met your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.
My experience this time around with Empire Buick was
awful ! Horrible customer service and zero respect for customers time
awful ! Horrible customer service and zero respect for customers time
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by rich.laskin
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adnan Muhammad, Willie Rodriguez, Taj Tulloch
Aug 25, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your feedback. We do apologize for the lack of customer service. If you would like to discuss further, please contact our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!
Excellent service.
Robert helped us thru every step of the way. We would recommend Empire & Robert.
Robert helped us thru every step of the way. We would recommend Empire & Robert.
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by CHRISTINE.BCS
Verified Customer
Verified Customer
Aug 16, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your positive review and recommendation! We are so glad that Robert could be of valuable assistance to you. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope for an opportunity to work with you again!
David was very knowledgeable and willing to speak at any
time during the day or weekend. He was very helpful and I would recommend him as a salesman to anyone.
time during the day or weekend. He was very helpful and I would recommend him as a salesman to anyone.
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by aspagnoli
Verified Customer
Verified Customer
Aug 16, 2024 -
Platinum Buick GMC White Plains responded
Thank you for sharing your positive experience with us. We are so glad that David took great care of you and he will be honored to have earned your kind recommendation. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call!
The service was fine ver y attentive and professional.
Your finance staff is horrible un accommodating
Your finance staff is horrible un accommodating
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by GELOSAN
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Peter Messina, Willie Rodriguez
Aug 09, 2024 -
Platinum Buick GMC White Plains responded
Hello,
Thank you for sharing your experience with us. We are very sorry to hear that you were not completely satisfied with your experience, specifically with our Finance department.
If you would like to discuss further, please contact our General Manager, Adnan Muhammad at (914) 368-2108 or at amuhammad@eagny.com
I had an outstanding experience at Empire Buick.
They got me exactly what I needed, and their employees were exceptional. From the moment I walked in, I felt valued and well taken care of. Highly re
They got me exactly what I needed, and their employees were exceptional. From the moment I walked in, I felt valued and well taken care of. Highly recommend!" Thanks to Rob & Zshan to name a few.
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by jazz
Verified Customer
Verified Customer
Other Employees Tagged:
Adnan Muhammad, Willie Rodriguez, Taj Tulloch
Aug 07, 2024 -
Platinum Buick GMC White Plains responded
Jazz,
We greatly appreciate you for leaving Rob and Zshan this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were exceptional and you felt well taken care of and valued. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Empire Buick GMC of White Plains team!
Great experience with both Robert Acerbo and Willie
Rodriguez. Will recommend to others who are looking for there next car purchase.
Rodriguez. Will recommend to others who are looking for there next car purchase.
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by ljlopez1005
Verified Customer
Verified Customer
Other Employees Tagged:
Willie Rodriguez
Jul 31, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your wonderful review and recommendation! We are overjoyed that Robert and Willie provided you with a 5-star experience. It is our pleasure to assist you in any way possible. On behalf of the entire team- we wish you the safest of travels until we meet again!
Very professional and excellent service
Prompt and
caring to the customers. Just like family. Best service ever
caring to the customers. Just like family. Best service ever
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by DMARGOTTA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Peter Messina, Willie Rodriguez
Jul 12, 2024 -
Platinum Buick GMC White Plains responded
Thank you for your wonderful review! We are happy to hear that our team provided you with the A+ service that you deserve. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.
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