Robert Brown
Robert Brown at Ken Ganley Westside Imports

Robert Brown | Page 12

Subaru Sales Manager

Ken Ganley Westside Imports

25730 Lorain Road
North Olmsted, OH 44070

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4.7
174 Reviews

Languages Spoken

English English

4.7

174 Reviews

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174 Reviews of Robert Brown

December 23, 2021

Dealership Rating

This was a very pleasant experience. Rachel was super friendly and helpful. I would recommend Ganley Subaru to anyone. More

by BOB.US
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rachel Shafer, Igor Zaiats

Dec 23, 2021

Ken Ganley Westside Imports responded

Bob, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Rachel and that she was able to get you into your new vehicle! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

December 19, 2021

Dealership Rating

This dealership is very honest and very helpful to customer service. I would recommend this dealership to anybody who is looking to buy a subaru. More

by TULLY5353
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lennox West

Dec 23, 2021

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Subaru

December 17, 2021

Dealership Rating
Employee Rating

I could not be happier with Ganley Westside Imports; more specifically Janice and the sales manager at Subaru. They made our experience wonderful. More

by LITTLEGAARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Huang

Dec 17, 2021

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5-star treatment by Janice and our sales team! We hope you love your new Subaru. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words. -Ganley Westside Subaru

November 20, 2021

Dealership Rating
Employee Rating

Janice is amazing. This is the second vehicle we buy from her. Everything about the sales experience was wonderful. More

by Manuel Rivera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Janice Huang, Igor Manasiev, Igor Zaiats

Nov 22, 2021

Ken Ganley Westside Imports responded

Manuel, Thank you for purchasing a new vehicle from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Janice was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports

Nov 23, 2021

Manuel Rivera responded

Janice is wonderful, super attentive and provides an excellent service

November 18, 2021

Dealership Rating

Buying the car was fine and the salesman was good but some mistakes were made by the finance officer and after several phone calls and e mails they are not responding to us at all. More

by JLAPONZA375
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tom Matthews , Igor Zaiats

Aug 25, 2022

Ken Ganley Westside Imports responded

We are very sorry to hear you had some issues during finance. We hope these have been remedied and if not please let us know what we can do. Thank you.

November 14, 2021

Dealership Rating

Super coordination of Ganley in Cleveland and me in Springboro,Ohio. Smooth transition of paperwork and necessary supporting facts. Fred (Jake) was terrific at explaining differences of new 2022 and ol More

by BZROSES
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Warshawsky , Frederick Miller, Igor Zaiats

Nov 16, 2021

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 08, 2021

Dealership Rating

Easily accessible with adequate parking. Convenient hours. Employees are helpful, knowledgeable, and professional. Inside and outside of the dealership is clean, well-marked, and welcoming. More

by Bradbrowning@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cairelli

Nov 10, 2021

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ganley Westside Volkswagen

November 02, 2021

Dealership Rating
Employee Rating

This is the best dealership experience I have ever had. I will continue to purchase my vehicles from Ganley Westside Imports. More

by SAMPSONJ88
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Stroh, Asif Kassam, Dylan Cairelli , Erin Bradford, Janice Huang, Mike Olesen, James Sampson, CJ Swander, Igor Zaiats

Nov 03, 2021

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ganley Westside Volkswagen! We can't wait to see you again, have a great day.

October 06, 2021

Dealership Rating

Very friendly and helpful, the car was ready when promised. Professional sales person and clean dealership More

by TOM.ROBINHOLT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein, Heather LaBay, Scott Wnek

Oct 07, 2021

Ken Ganley Westside Imports responded

Hi Tom, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2021

Dealership Rating
Employee Rating

We are very pleased with our experience at Ganley Westside. Dylan was very knowledgeable, kind and extremely patient. His manager Robert truly made our day when he took the extra steps to getting u More

by PDS3029
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cairelli , Sarah Klein

Oct 01, 2021

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

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