Robert Fuller | Page 2

We visited the dealership to purchase a BMW X4M Competition. The price advertised was 8k lower than the price. Price gauged and was told by the manager that is how used cars sales work. Then we s Competition. The price advertised was 8k lower than the price. Price gauged and was told by the manager that is how used cars sales work. Then we sat for 3 hours. In the interim test drove the truck, we were waiting to process the financials and had a lease buy out. Came to an agreement then to be lied to by the manager blaming the sales rep for saying he said we needed a buy out first. Then sold it under our noses. Lied to our faces in an oversized blue suit. He also embarrassed the salesman he was mortified. I believe they were using us as an alternative in the event the initial died. Very poor customer service. Wasteful of our time and credit and money was not an issue. They should not be allowed to conduct business in such an unprofessional manner. More

Print

Awful! They never sent my registration. They won’t answer the phone when they see my number on caller ID . They won’t return my calls , I have a new car I They never sent my registration. They won’t answer the phone when they see my number on caller ID . They won’t return my calls , I have a new car I can’t drive because my registration is expired and they won’t help. More

Print

This dealership has great customer support and a variety of vehicles to select from which caught my eye. of vehicles to select from which caught my eye. More

Print