Robert Hines

My husband and I recently purchased a vehicle from Hessert Chevrolet dealership and had an outstanding experience at the start. We did however run in to computer issues on the vehicle before it could Hessert Chevrolet dealership and had an outstanding experience at the start. We did however run in to computer issues on the vehicle before it could leave the lot due to a recall. Our sales representative Robert H and John did their outermost best to ensure the issue was addressed and fixed. The sales representative was professional, knowledgeable, patient, and genuinely focused on helping us to find the right vehicle for our family needs rather than simply making a sale. The entire process was transparent, efficient, and stress-free. All of our questions were answered thoroughly and every step of the purchase was clearly explained. The sales team demonstrated excellent customer service, attention to detail and a commitment to ensuring my satisfaction. We highly recommend both the dealership and our sales representative to anyone looking to purchase a vehicle. Their professionalism, honesty, and dedication to customer care made this one of the best vehicle-buying experiences I have had. Thank you for making the process smooth, enjoyable, and memorable. More

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Robert was the best sales person I ever had and I been to many dealerships Thank you Robert 👍🏾 many dealerships Thank you Robert 👍🏾 More

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Robert Haines was extremely helpful and knowledgeable about products (vehicles) in finding me what I wanted and made the selection process easier for me in trying to find the perfect suv. He patient in e about products (vehicles) in finding me what I wanted and made the selection process easier for me in trying to find the perfect suv. He patient in explaining and exploring all possible options with great attention to detail. This was one of the best experiences I had at a car dealership!! More

by steveland.haynes Verified Customer Verified Customer

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​I had an incredible experience at Hessert Chevrolet on Roosevelt Boulevard. As a father and a small business owner, I truly appreciate honesty, and this team went above and beyond. ​I came in with a batt Roosevelt Boulevard. As a father and a small business owner, I truly appreciate honesty, and this team went above and beyond. ​I came in with a battery issue, and they not only charged it but found a blown fuse and replaced it—and they didn't even charge me for it. In an industry where people often feel taken advantage of, they showed real integrity and care for someone who just needed to get back on the road safely. ​I want to give a huge shout-out to the gentleman at the service desk and the valet gentleman who helped me. Even though I didn't catch their names, their friendliness and professionalism were a breath of fresh air. They treated me like a neighbor, not just a customer. If you want a dealership that operates with heart and honesty, go to Hessert. I’ll definitely be back! More

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