Robert Hudson

Appointment same day. Prompt status on vehicle. Prices discuss, prices HIGH. Car must be maintained. Prompt status on vehicle. Prices discuss, prices HIGH. Car must be maintained. More

by SUSANPROVENCHER3 Verified Customer Verified Customer

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Thank you for the pleasant visit and prompt service. Many thank yous, respectfully Susan Aschenbrenner Many thank yous, respectfully Susan Aschenbrenner More

by GASASUE Verified Customer Verified Customer

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Fast and honest service. friendly atmosphere and a fine waiting area for their customers. I had purchased the truck there and once again they proved I made a good decision. friendly atmosphere and a fine waiting area for their customers. I had purchased the truck there and once again they proved I made a good decision. More

by Valleyken Verified Customer Verified Customer

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My scheduled service was was done in a timely manner. My service manager was Robert Hudson. My service manager was Robert Hudson. More

by CYBERVISION Verified Customer Verified Customer

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Robert offered me a coupon, making the price of my oil change more competitive. My service tech sent me a video of his inspection during the oil change and did an excellent job! Robert told me if I agre change more competitive. My service tech sent me a video of his inspection during the oil change and did an excellent job! Robert told me if I agreed to all repairs he could offer me a discount, but if I still couldn’t afford it he would help me with a plan to get everything done over time. Everyone I encountered was friendly and courteous. I also felt confident that the work would be done well. This is all a tremendous improvement over the previous dealership, who eventually lost my business. I look forward to working with DHS in the future. More

by KAREN92 Verified Customer Verified Customer

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Robert was amazing! Fantastic customer service. I had to get to another appointment and Robert was able to get me in and out really quickly. I appreciate him and Simi Va Fantastic customer service. I had to get to another appointment and Robert was able to get me in and out really quickly. I appreciate him and Simi Valley Toyota! I’ll definitely be back again! More

by APRILCHANEY333 Verified Customer Verified Customer

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Nothing extra, everything is to the point, I go to this car dealership from Thousand Oaks, where there is also Toyota, but the staff cannot compare with your guys. Good job! car dealership from Thousand Oaks, where there is also Toyota, but the staff cannot compare with your guys. Good job! More

by Tim Verified Customer Verified Customer

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I’ll start by saying that everyone who works here is very kind! The business is unorganized overall though. I brought my car in for 2 recalls, which I told the representative about on the phone when I set up kind! The business is unorganized overall though. I brought my car in for 2 recalls, which I told the representative about on the phone when I set up my appointment. The representative set my appointment for me and told me she ordered the parts. Rob helped me when I arrived and told me that he just ordered my replacement parts. (Despite the fact that I was previously told the parts were ordered) 3 weeks later I still hadn’t heard anything from the dealership. I reached out via their inquiry form online but also did not hear back. I decided to call the dealership and was transferred twice and accidentally hung up on once before they realized Rob was on vacation. I was then told my parts were in and I could schedule an appoints even though Rob was out of office. I set an appointment and came in on Saturday. I was offered their complimentary shuttle for my ride home, which I appreciated! After waiting 35 minutes I went back to the front desk to ask if they had an update on the shuttle since this time I didn’t receive a confirmation text with the ETA and map like I had when I dropped off the car initially. I was told the driver was making a run in Moorpark and would be back soon. Once I went to sit down, I got the confirmation text which led me to believe that the associate forgot to submit my initial request. I waiting around for another 15 minutes before the shuttle arrived. When I returned to pick up my car, I was informed one part was discontinued (which is not their fault but would have been nice to know upfront) More

by QTPYSK8R2 Verified Customer Verified Customer

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Good service without an appointment for oil change clean restroom and free coffee thank you restroom and free coffee thank you More

by DOUGLASMMILLERJR Verified Customer Verified Customer

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Awesome dealership and great people very pleased with how everything went to purchase a vehicle at Simi Valley Toyota everything went to purchase a vehicle at Simi Valley Toyota More

by ronaldwhughes Verified Customer Verified Customer

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