Robert Kalman | Page 175

Professional excellence. Amazing Service! This dealership caters to the buyer. I would definitely recommend this car dealer to all my friends and family. They have the buyers Amazing Service! This dealership caters to the buyer. I would definitely recommend this car dealer to all my friends and family. They have the buyers best interest in mind. Very trustworthy team. More

by angelone1031@aol.com Verified Customer Verified Customer

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The best service ever! Ron addressed my initial concern immediately. Robert then took the car under his care and supervision. Robert kept in touch with me every step of the Ron addressed my initial concern immediately. Robert then took the car under his care and supervision. Robert kept in touch with me every step of the way as he knew I was a bit emotional about my car troubles. My car (transmission) was fixed and was given back to me with a smile. More

by Andi Gary Verified Customer Verified Customer

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Always a great experience The process is so smooth and efficient! Everyone is knowledgeable, attentive and friendly. I had an unpleasant smell when the heat was on and they fig The process is so smooth and efficient! Everyone is knowledgeable, attentive and friendly. I had an unpleasant smell when the heat was on and they figured out it was the filters. The problem was solved! Thank you again!! More

by ADINA.SIMONE Verified Customer Verified Customer

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Excellent service , the team at Nissan star is amazing, starting with the guys that receive the cars very friendly and the same atmosphere continues through out the who , the team at Nissan star is amazing, starting with the guys that receive the cars very friendly and the same atmosphere continues through out the whole dealership. More

by JOVANNY10NUNEZ Verified Customer Verified Customer

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Service is excellent ! Waiting time is appropriate to work being done .the work suggested in never not warranted or beyond that which is needed or required. is excellent ! Waiting time is appropriate to work being done .the work suggested in never not warranted or beyond that which is needed or required. More

by SUEPARISI01 Verified Customer Verified Customer

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Charged for something dealer was at fault for Purchased the car in 2017 as preowned from 2013. Have done all of my service with Star as well until I went for an inspection/oil chang elsewhere. The Purchased the car in 2017 as preowned from 2013. Have done all of my service with Star as well until I went for an inspection/oil chang elsewhere. The non Nissan service center asked for my key for the wheel locks. I said I was unaware I had wheel locks and had no idea where they were. I proceeded to contact star to ask where they were in the vehicle. They told me to check a few places but they were nowhere to be found. What happened was Star Service was using their master key and never informed me that they were and that I might be missing the keys. They wound up charging me $70 for the wheel locks even though they never included them or even told me I was missing them. My salesperson never called me back and the service center just said that it was over a year so there was nothing they could do. Service said they’d “save me” on labor but I still had to pay $70 which was no fault of my own. This is at least my families 4th Nissan we’ve purchased from Star so I’m pretty disappointed at the way they handled this situation. More

by LIVEFROM718 Verified Customer Verified Customer

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Bad experience of the repair quality I sent my SUV there due to alert "Engine Service Soon". Fixed in one day with over $1,800 charge. The exact alert popped up after I drove just a day. I sent my SUV there due to alert "Engine Service Soon". Fixed in one day with over $1,800 charge. The exact alert popped up after I drove just a day. Sent it back next day and received another quote about another $1,500. Decided never deal with Nissan dealer again. The reason I give two stars is for their friendly employees' service. The service rep is also nice and friendly as well. More

by Wlchen Verified Customer Verified Customer

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Vehicle service Outstanding service, people are courteous, respectful, friendly and accomodating. The service is good. Waiting room is okay, comfortable with coffee. Outstanding service, people are courteous, respectful, friendly and accomodating. The service is good. Waiting room is okay, comfortable with coffee. Keep up the good work. More

by D. San Agustin Verified Customer Verified Customer

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Quick, friendly staff and great service! My experience was perfect! From arrival to finish, the shop workers, attending service staff and cashier were very pleasant, courteous and efficient. My experience was perfect! From arrival to finish, the shop workers, attending service staff and cashier were very pleasant, courteous and efficient. Thank you much! More

by peters.debbie13 Verified Customer Verified Customer

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Great Experience! Ethical, professional, transparent, fair and friendly! Gus runs a tight business and when you buy from Star, you’re family! Best experience you’ll hav Ethical, professional, transparent, fair and friendly! Gus runs a tight business and when you buy from Star, you’re family! Best experience you’ll have when buying a vehicle! Just bought my second vehicle from them. Having dealt with two other dealerships earlier in the day, there is no comparison! Gus and Diana welcome you like family the minute you walk in, and the sales/finance teams make sure you get more than what you want for less than you want to pay! At service, Robert and the team get you in and out quickly and with a smile! More

by stevefrank318 Verified Customer Verified Customer

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