Robert Sandoval

Porsche Ontario responded

Hi John, Thank you for taking the time to share your feedback and for being a valued customer! We're glad to hear you had a great service experience overall. However, we sincerely apologize that the car wash did not meet the standard you — and we — expect. That is absolutely not the level of quality we strive to deliver, and we completely understand your frustration. Our Customer Experience Manager will be reaching out to you personally to apologize and to offer you a complimentary detail at a time that is convenient for you. You deserve nothing less than the best, and we want to make sure we earn back your full confidence. Thank you again for your honest review, John — it helps us improve. We look forward to making this right! Mark Marchant General Manager Porsche Ontario (909) 292-1800

Porsche Ontario responded

Thank you for your positive review! We are delighted Rob provided you with a 5-star service visit. Your safety and satisfaction are our top priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

Porsche Ontario responded

Eric, we appreciate your kind review and we are glad that David and the team made your service visit with us smooth and efficient. Your safety and satisfaction are our top priorities. We hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager

Porsche Ontario responded

Thank you for your positive review, Israel! We are so glad that David took great care of you and your automotive needs and we look forward to continue providing you with the same 5-star service in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Mark Marchant - General Manager