Robert Saunders
Robert Saunders at Autostar Subaru of Silverthorne

Robert Saunders

Service Advisor

Autostar Subaru of Silverthorne

171 W 9th St
Silverthorne, CO 80498

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Robert Saunders

November 27, 2025

Dealership Rating
Employee Rating

Always pleasant honest and knowledgeable. Great communication. Smooth process, efficient and estimated time to get work done was accurate. More

by NO30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Rush

November 16, 2025

Dealership Rating
Employee Rating

We did not appreciate the confusing process used to get to the final number. Too many different people involved. And we never got a clear itemized cost of the extended warranty until the very final documen More

by Cindy
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Nov 18, 2025

Autostar Subaru of Silverthorne responded

Cindy, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

November 15, 2025

Dealership Rating
Employee Rating

Everyone was friendly and helpful. They treated me very well and completed the service I needed More

by LORISHERLOCK49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2025

Autostar Subaru of Silverthorne responded

LORISHERLOCK49, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 15, 2025

Dealership Rating
Employee Rating

Much improved service with Robert Saunders and Brad! !! Both have very professional customer service skills. So happy to work with them after some previous unsatisfactory service experiences More

by SMITH.GINNY.READING
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Nov 18, 2025

Autostar Subaru of Silverthorne responded

SMITH.GINNY.READING, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

November 06, 2025

Dealership Rating
Employee Rating

Got in and out quickly with everything completed without any issues No No No No More

by LSBoeckel
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Nov 18, 2025

Autostar Subaru of Silverthorne responded

LSBoeckel, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 29, 2025

Dealership Rating
Employee Rating

Very professional, friendly, efficient service from start to finish!! I've been using this dealership for years and I feel it has improved under the new ownership. More

by BETH_HURON
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Nov 18, 2025

Autostar Subaru of Silverthorne responded

Beth, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 29, 2025

Dealership Rating
Employee Rating

Very professional, friendly, efficient service from start to finish!! I've been using this dealership for years and I feel it has improved under the new ownership. More

by BETH_HURON
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Nov 18, 2025

Autostar Subaru of Silverthorne responded

Beth, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

October 17, 2025

Dealership Rating
Employee Rating

Autostar maintenance was professional and friendly. Easy to schedule on line and I was kept informed about what the mechanics observed and recommended. Definitely recommend them More

by APP_INC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Autostar Subaru of Silverthorne responded

APP_INC, Thank you for rating our dealership! We appreciate your business. Welcome to the Autostar Family!

October 06, 2025

Dealership Rating
Employee Rating

Service was good. !!Robert was great! No loaner was terrible- this is the second time and of 2x where there is no loaner. More

by SCHRONISTER22
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Oct 10, 2025

Autostar Subaru of Silverthorne responded

SCHRONISTER22, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

September 30, 2025

Dealership Rating
Employee Rating

Robert was very professional and communicative during my visit. The service on my vehicle was quick and everyone was friendly. More

by hschneider311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Autostar Subaru of Silverthorne responded

hschneider311, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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