Robert Saunders
Robert Saunders at Autostar Subaru of Silverthorne

Robert Saunders

Service Advisor

Autostar Subaru of Silverthorne

171 W 9th St
Silverthorne, CO 80498

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4.9
13 Reviews
4.9

13 Reviews

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13 Reviews of Robert Saunders

October 06, 2025

Dealership Rating
Employee Rating

Service was good. !!Robert was great! No loaner was terrible- this is the second time and of 2x where there is no loaner. More

by SCHRONISTER22
Recommend Dealer
Yes

Other Employees Tagged: Robert Saunders

Oct 10, 2025

Autostar Subaru of Silverthorne responded

SCHRONISTER22, I'm sorry to hear about your recent experience. We take feedback seriously and want to better understand what happened during your visit so we can make things right. At AutoStar, we're always striving to improve and deliver the best service possible—but we can't do that without hearing from you. Please reach out to me directly at your earliest convenience. Thank you, James Berger Chief Operating Officer (813) 716-8784 james.berger@autostarusa.com

September 30, 2025

Dealership Rating
Employee Rating

Robert was very professional and communicative during my visit. The service on my vehicle was quick and everyone was friendly. More

by hschneider311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Autostar Subaru of Silverthorne responded

hschneider311, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 18, 2025

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Employee Rating

Scheduling was online, but I needed to confirm by phone. The technicians were great, walked me through the service, and provided a detailed report. The service took about the right time they estimated. More

by MARCUSHANLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maggie Willingham, Brad Rush

Sep 23, 2025

Autostar Subaru of Silverthorne responded

MARCUSHANLON, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 12, 2025

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Employee Rating

Extremely honest and qualified to work with. Diagnosed the problem and completed repairs at fair price! More

by DOZARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Austin

Sep 23, 2025

Autostar Subaru of Silverthorne responded

DOZARK, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 08, 2025

Dealership Rating
Employee Rating

I have found thisdealership to be knowledgeable and give good service. I have no complaints. Robert was efficient and the work was done as I had asked. More

by MAGRAHAMBEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Autostar Subaru of Silverthorne responded

MAGRAHAMBEST, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 07, 2025

Dealership Rating
Employee Rating

Had to wait about two plus hours for an oil change. Unacceptable for a simple job. More

by JLMLTM224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Autostar Subaru of Silverthorne responded

JLMLTM224, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 07, 2025

Dealership Rating
Employee Rating

Robert, the service coordinator guy was great! They were running g a little behind for my appointment. They gave me a loaner car to get errands done. Nice dealership and good service. More

by coheatherf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Autostar Subaru of Silverthorne responded

coheatherf, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

September 02, 2025

Dealership Rating
Employee Rating

I was very pleased with the service and professionalism of the service department at Subaru of Silverthorne. We will certainly take our Ascent there again if needed. More

by SAMTOY89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Autostar Subaru of Silverthorne responded

SAMTOY89, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 28, 2025

Dealership Rating
Employee Rating

Robert was very nice and professional; however, I was not kept informed on a timely basis. I got there at 7:30am and while I understand that the techs don’t get in until 8am, my car was not ready until noon. More

by SARAL7505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2025

Autostar Subaru of Silverthorne responded

SARAL7505, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

August 21, 2025

Dealership Rating
Employee Rating

Work done on our ‘24 Subaru Outback was arranged and completed efficiently and professionally. The work was covered by warranty and that was handled well to such that all I had to do was drop off the c More

by cyazstremski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Rush , Townes Moore, Brad Rush

Aug 25, 2025

Autostar Subaru of Silverthorne responded

cyazstremski, Thanks for the great review! We're glad you had a positive experience with us and hope to see you again soon! Welcome to the Autostar Family!

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