Great experience!
My service advisor was very helpful and knowledgeable with answering my questions and understanding what I needed.
My service advisor was very helpful and knowledgeable with answering my questions and understanding what I needed.
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by LMABARY03
Verified Customer
Verified Customer
Service Price Transparency
Bob Schille was able to replace our front bumper in two
trips to the dealership. Had I taken it to a body shop I would have probably needed a rental car and left mine for several days. Bob got me passed al
trips to the dealership. Had I taken it to a body shop I would have probably needed a rental car and left mine for several days. Bob got me passed all those headaches and our Pathfinder looks as good as new. I've also had Bob as my Service Advisor for regular maint service and he has always done me right.
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by eastercr
Verified Customer
Verified Customer
Service Price Transparency
Overall great service and quick, also the service advisor
Robert was great. Thank you very much!
Robert was great. Thank you very much!
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by borisg121
Verified Customer
Verified Customer
Service Price Transparency
Professional, knowledgeable, patient, no hidden fees,
fast WiFi, short waiting time, friendly and nice staff, recommended
fast WiFi, short waiting time, friendly and nice staff, recommended
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by janeliu1009
Verified Customer
Verified Customer
Service Price Transparency
Sep 21, 2025 -
Courtesy Nissan responded
Reviews like this give us motivation and help us ensure we continue providing high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
It’s good copretiv persons.
Great job no complaints good experience maybe more better servicing
Great job no complaints good experience maybe more better servicing
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by alhafeez34
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2025 -
Courtesy Nissan responded
We're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Clay Cooley Nissan Richardson!
It was a pleasure to take my car to your facility.
I recently moved to the area and I needed to have some maintenance done on my Rogue. Robert made sure that I was well informed about what needed to
I recently moved to the area and I needed to have some maintenance done on my Rogue. Robert made sure that I was well informed about what needed to be done and the reason why. I maintain my vehicle on a regular basis and with the retreat men I received, I’m sure that I will return. Thank you Courtesy Nissan.
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by estradaamh6
Verified Customer
Verified Customer
Service Price Transparency
Sep 10, 2025 -
Courtesy Nissan responded
Thank you for choosing us and welcome to the area! We’re so glad Robert took the time to explain everything clearly and make sure you felt confident in the maintenance on your Rogue. It’s great to hear you had such a positive experience, and we look forward to being your trusted service center for years to come. Thank you again from all of us at Clay Cooley Nissan of Richardson!
They are courteous and friendly.
Oil change and tire rotation took less than an hour.
Oil change and tire rotation took less than an hour.
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by Burr
Verified Customer
Verified Customer
Service Price Transparency
Sep 02, 2025 -
Courtesy Nissan responded
Thank you for your kind words! We’re glad our team could provide you with courteous service and get your oil change and tire rotation completed so quickly. We look forward to seeing you again at your next visit!
Robert was extremely helpful!
Very knowledgeable and easy to work with. I'd definitely recommend him to anyone.
Very knowledgeable and easy to work with. I'd definitely recommend him to anyone.
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by Rebecca
Verified Customer
Verified Customer
Service Price Transparency
Sep 01, 2025 -
Courtesy Nissan responded
Rebecca, thank you so much for the kind words! We’re thrilled to hear Robert was knowledgeable and easy to work with. We’ll be sure to share this with him. If you need anything at all, we’re here to help!
The service department was able to complete the services
I needed within a timely manner
I needed within a timely manner
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by tim.hart
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2025 -
Courtesy Nissan responded
Thank you for taking the time to let us know how we did. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Very easy to work with and kept me up to date on what was
happening with my car
happening with my car
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by christine.bremer
Verified Customer
Verified Customer
Service Price Transparency
Aug 19, 2025 -
Courtesy Nissan responded
Christine, thank you for your feedback! We’re glad to hear the process felt easy and that you were kept informed along the way. We appreciate you choosing us and look forward to assisting you again in the future. If you ever need anything, please don’t hesitate to reach out at 972-792-5657.
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19 yrs, 5 mos
service manage and director over parts
