Robert Sheaffer
Robert Sheaffer at Schaumburg Honda Automobiles

Robert Sheaffer | Page 5

Finance Manager

Schaumburg Honda Automobiles

750 E Golf Road
Schaumburg, IL 60173

4.8
93 Reviews
4.8

93 Reviews

Write a Review

93 Reviews of Robert Sheaffer

October 03, 2022

Dealership Rating
Employee Rating

Tyler and Bob were very friendly and knowledgeable. They made our buying experience positive and we would not hesitate to recommend them to our friends and family in the future. More

by james.bauman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2022

Schaumburg Honda Automobiles responded

It's fantastic to hear that Tyler and Bob provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Schaumburg Honda Automobiles!

August 18, 2022

Dealership Rating
Employee Rating

Patrick Mucia worked diligently to find a car that would fit our needs and budget. It is not easy to accommodate both of these objectives considering the limited inventory available during the present car s More

by jeffjavior
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Varoujan Jindoian , Mike Gargano, Pat Mucia

Aug 19, 2022

Schaumburg Honda Automobiles responded

Thank you, Jeff! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Honda Automobiles.

July 09, 2022

Dealership Rating
Employee Rating

Great people to work with. Even salesmen not getting commission were extremely helpful and knew their stuff. More

by JAY85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Schaumburg Honda Automobiles responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2022

Dealership Rating
Employee Rating

I had a very good experience at the dealership. The salesman, Kyle, was very helpful and made the experience of buying my first car smooth and easy. More

by GARYZUCKER28
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Rome

Jul 07, 2022

Schaumburg Honda Automobiles responded

Gary, Thanks for sharing your thoughts about your experience with Schaumburg Honda Automobiles. Kyle and our team appreciate your business and hope to see you again soon!

June 27, 2022

Dealership Rating
Employee Rating

Not very transparent. No personal follow-up after sale. No response to messages asking for information. Apparently, not concerned about establishing a future service relat More

by MDL1000
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Lis, Dennis Peoplis , Evangelos Drinis

Jul 01, 2022

Schaumburg Honda Automobiles responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 26, 2022

Dealership Rating
Employee Rating

Terrible experience. I was very explicit that I did not want to pay for any extras like undercoating, rustproofing, warranty, etc. When I was signing forms, there was o More

by ABINGHAM
Recommend Dealer
No

Other Employees Tagged: Matt Ashford , Raynel Merced

Jun 30, 2022

Schaumburg Honda Automobiles responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

June 23, 2022

Dealership Rating
Employee Rating

SLEAZY. Bought a 4 year old car for same price they sold it new. I said I was ok with price but I would walk away if they tried to sneak any rustproofing o More

by abin
Recommend Dealer
No

Other Employees Tagged: Ray

Jun 27, 2022

Schaumburg Honda Automobiles responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 26, 2022

Dealership Rating
Employee Rating

The best experience buying a car I've ever had. This is an incredible team. Highly recommend this dealership and team. More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Yang, Mike Pastukh, Matt Ashford, Kevin Hanson, Jeff Youkhana , Belen Amador, Evangelos Drinis, Jorge Gomez, April Gutierrez

May 30, 2022

Schaumburg Honda Automobiles responded

Rick, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 13, 2022

Dealership Rating
Employee Rating

Way too expensive. Just for a regular oil change, it would cost more than $500!? More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
May 19, 2022

Schaumburg Honda Automobiles responded

We're sorry to hear about your experience, David, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your full name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 30, 2022

Dealership Rating
Employee Rating

Thankful to be able to get a car in this crazy market. They were all very nice, but I got a newbie salesperson, which made it a bit more painful. They made things right in the end, and I am happy with my More

by holly
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ashford , Javon Frieson

May 02, 2022

Schaumburg Honda Automobiles responded

Thanks for your feedback on your recent visit to Schaumburg Honda Automobiles. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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