Robert Taylor | Page 3

Easy to do business I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. I was able to set appointment and get the work done and not miss anytime giving me a loaner car to go back to work. More

by WARREN8 Verified Customer Verified Customer

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Nothing was done I had an appointment for AC repair. Didn't hear from them all day, despite leaving multiple messages. When I finally got through to someone the NEXT d I had an appointment for AC repair. Didn't hear from them all day, despite leaving multiple messages. When I finally got through to someone the NEXT day, I was informed that they didn't have time to look at my car. I picked it up and went elsewhere. More

by UBLECKER Verified Customer Verified Customer

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Good service. Complementary car wash. Car washers are great. Car washers do a fantastic job. Service always meet my expectations. Good courtesy by allowing you to get a loaner vehicle. Explanation of service is Car washers do a fantastic job. Service always meet my expectations. Good courtesy by allowing you to get a loaner vehicle. Explanation of service is recommended and what can wait. More

by amelt Verified Customer Verified Customer

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Mercedes Benz of NOLA and Robert Taylor My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my My engine light came on and I was afraid to get stuck out on the road so a I drove it directly to MB of NOLA where Robert took great care of me and my car. He kept me abreast of what was going on and even called to check on me after. Best service Ever! More

by Tiffani Verified Customer Verified Customer

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Experience Always it’s an experience, I feel like I’m family not a customer , every time it’s a warm welcome and Katie always works around my schedule Always it’s an experience, I feel like I’m family not a customer , every time it’s a warm welcome and Katie always works around my schedule More

by Kikodusan Verified Customer Verified Customer

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Awesome Robert Taylor is intelligent, helpful and very knowledgeable. His expertise is unparalleled. I am grateful to have such an outstanding service advisor Robert Taylor is intelligent, helpful and very knowledgeable. His expertise is unparalleled. I am grateful to have such an outstanding service advisor! His honesty and integrity are much appreciated. More

by CINDYALSFELD Verified Customer Verified Customer

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Efficient and courteous The most accommodating service I have ever dealt with. The entire staff, upon arrival up to and through completion of service performed, has always m The most accommodating service I have ever dealt with. The entire staff, upon arrival up to and through completion of service performed, has always made me feel special. Simply the best! More

by sofaboy Verified Customer Verified Customer

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Good customer service Good customer service. Always answer questions that I have concerns about. Calls regarding service that is needed and ask if I want to complete before Good customer service. Always answer questions that I have concerns about. Calls regarding service that is needed and ask if I want to complete before starting the work More

by SUNSHYNE504 Verified Customer Verified Customer

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Four wheel alignment of 2008 C 300 Sport I recently had two new front tires mounted and the rear tires balanced. I wanted to have a four wheel alignment but the shop that did it was unable I recently had two new front tires mounted and the rear tires balanced. I wanted to have a four wheel alignment but the shop that did it was unable to completely align the vehicle. I drove directly to the Mercedes Benz dealership and spoke to Robert Taylor, my service advisor. He was able to take the vehicle and align it while I waited. I've known Robert since I bought the car in 2008. He always does a superb job. He is the best service advisor I have ever known. More

by KAMACKER Verified Customer Verified Customer

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Rip-Off and Unprofessional; no knowledge service advisors; d Your company agents don’t value lifetime customers let along women of color; women of color has been treated so unfair in America; especially at Merce Your company agents don’t value lifetime customers let along women of color; women of color has been treated so unfair in America; especially at Mercedes Benz of New Orleans; this dealership does alot of price gugging and don’t own up to there mistakes or failure(s) with repairing our vehicles 🚗 which we spend alot of money 💰on our vehicle(s). I’ve been having a relationship with this particular dealership for about 2-1/2 decade; and find myself really disliking to continue business with this dealership but because of convenience; i keep going back but no more no more being tajeb for granted; most of the new service advisors don’t know anything as it relates to MB vehicles 🚗 More

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