Robert Velazquez | Page 10

Excellent service Took my car for service it was a wonderful fast experience even gave me a free car wash and they told me what my car needed. Took my car for service it was a wonderful fast experience even gave me a free car wash and they told me what my car needed. More

by ABESAFDIEH198 Verified Customer Verified Customer

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Good service! I want to thank the service department of DCH Audi for repairing my 2006 S4, which needed TLC that only could have been provided by the dealership. Th I want to thank the service department of DCH Audi for repairing my 2006 S4, which needed TLC that only could have been provided by the dealership. The engine runs strong, almost as good as new! One thing that still needs to repaired is the warning lamp on the instrument cluster stating there was a problem with the hood of the engine bay, which wasn’t on prior to me bringing it in for repair. I’m sure that I could bring it back in to have them take a look at it. Otherwise, they get two thumbs up from me or a standing ovation!! More

by WR_WILLIAMS1228 Verified Customer Verified Customer

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Top rate service with no hassles I have been coming here for service for over 10 years and could not be more satisfied. The whole experience is exceptional including the staff, waitin I have been coming here for service for over 10 years and could not be more satisfied. The whole experience is exceptional including the staff, waiting area and the attention to detail in solving problems. Strongly recommended. More

by lmebusa Verified Customer Verified Customer

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Annual Service visit The service was completed thoroughly and in less time than expected. The service department was friendly and courteous. It was pleasant to deal with p The service was completed thoroughly and in less time than expected. The service department was friendly and courteous. It was pleasant to deal with professionals. More

by roberle Verified Customer Verified Customer

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Great Customer Service The service was excellent and the associate a pleasure to deal with, dropped off the vehicle and received text messages with updates!, the car was eve The service was excellent and the associate a pleasure to deal with, dropped off the vehicle and received text messages with updates!, the car was even cleaned! More

by RAJESH.KOTHARI Verified Customer Verified Customer

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Tire Repair It was nice to get the tire in a day and in a short time i was on my way. I appreciate the prompt response and a job well done. happy to have the serv It was nice to get the tire in a day and in a short time i was on my way. I appreciate the prompt response and a job well done. happy to have the service team so responsive More

by Steve L Verified Customer Verified Customer

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Robert was wonderful at explaining what they would do and ca It was as easy to get an appointment when I wanted and Robert informed me of what would be done. He was professional and very pleasant to work with. It was as easy to get an appointment when I wanted and Robert informed me of what would be done. He was professional and very pleasant to work with. More

by MLITTERMAN Verified Customer Verified Customer

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Was not too happy I dropped my car and drove away with the loaner a little bit before 9am. It’s 3pm and nobody called and the service phone rings with noone to pick it I dropped my car and drove away with the loaner a little bit before 9am. It’s 3pm and nobody called and the service phone rings with noone to pick it up. I called sales and they were able to find out my car status. That was the second time I called when sales informed me that service was already closed. They told me to come pick up the car right away. Poor customer service, but they did do a great job with the service and car was clean. More

by gtn_13 Verified Customer Verified Customer

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Car repair The car was fixed though it took longer than I expected. The car was cleaned when I picked it up so overall I was happy with the service. The dealer g The car was fixed though it took longer than I expected. The car was cleaned when I picked it up so overall I was happy with the service. The dealer gave me a loaner car for the 5 days my car was in the shop so it was not a problem. More

by JOBAPHD Verified Customer Verified Customer

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Very Fair Price, No Up-Sell Just did the work requested at a very fair price. Did not try and sell me the "royal flush" or any of the other unnecessary services dealer service de Just did the work requested at a very fair price. Did not try and sell me the "royal flush" or any of the other unnecessary services dealer service departments peddle. Work was done on time. Service writer very pleasant and easy to deal with. I only spent less than $75 yet they washed the car! I'm bringing my service work to these guys! More

by ACH1429 Verified Customer Verified Customer

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