Robert Yarell

I did extensive research in the process of buying a new vehicle. What surprised me was how much difference there was in the dealer experience especially because I was shopping in the so-called luxury SUV m vehicle. What surprised me was how much difference there was in the dealer experience especially because I was shopping in the so-called luxury SUV market. Unfortunately, even some these dealers still use old high pressure, gotcha tactics that turned me off so much I didn't even want to consider the cars after having a negative dealer experience. Then I went to Key Acura of Gainesville and met Angie. No high pressure, great knowledge of the vehicles, test drives without restrictions (even offered to let me take it home if I wanted after we settled on price). After the purchase there were a couple of service items that needed attention and there service manager, Joe, his staff and Louis the General Manager, all did whatever they could to create a positive buying and service experience. I've now owned my new car for over 2 months and am very happy with it and the experience I had at this dealer. Highly recommend! More

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Feel like a family Great attitude answer all my questions It was a good atmosphere no pressure and I get a 10. Thank you phone call. It was a good atmosphere no pressure and I get a 10. Thank you phone call. More

by tamunomete Verified Customer Verified Customer

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Wonderful people to do business with. Very friendly, knowledgeable. No pressure. My next vehicle purchase would definitely be from this dealership. Thank you for the delightful experience Very friendly, knowledgeable. No pressure. My next vehicle purchase would definitely be from this dealership. Thank you for the delightful experience. More

by darron0124 Verified Customer Verified Customer

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Friendly, straightforward, accommodating, relaxed atmosphere No hard sell, Honest pricing, Angie Dicks Newman was great atmosphere No hard sell, Honest pricing, Angie Dicks Newman was great More

by adamsjns Verified Customer Verified Customer

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Phenomenal through and through. They were extremely kind and communicative throughout the entire process. Made everything easy. Best vehicle transaction from start to finish. Angie They were extremely kind and communicative throughout the entire process. Made everything easy. Best vehicle transaction from start to finish. Angie was extremely knowledgeable and helpful. We are excited to start this new chapter with our new vehicle. More

by lindseek95 Verified Customer Verified Customer

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Angie, sales representative was fantastic, GM and sales manager, finance also all fantastic. Best car buying experience I have ever had. Cat lovers too! manager, finance also all fantastic. Best car buying experience I have ever had. Cat lovers too! More

by Melinda Selvidge Verified Customer Verified Customer

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We bought our first SUV from Key Acura, and I have never experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Ever experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Everyone was very accommodating, and the best part was the financing portion. They provided competitive financing and never pushed us to buy any additional-ons. They showed us quickly on one sheet some, but I just said no thank you and we wrapped it up. All my future vehicles will come from Key Acura! More

by DavidK Verified Customer Verified Customer

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Angie and Robert, we’re both outstanding in their professionalism, the greeting of a new customer, and the attentiveness of any needs that might have arose. The store was exceptionally clean and the professionalism, the greeting of a new customer, and the attentiveness of any needs that might have arose. The store was exceptionally clean and the overall process was very pleasant! Thank you for helping me purchase a Honda pilot! More

by chercurry Verified Customer Verified Customer

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Process was very good when a reaching purchase price. The financial process took too long. The financial process took too long. More

by Sherri.hart0428 Verified Customer Verified Customer

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Had a great experience at Key Acura of Gainesville, will definitely go back again soon. definitely go back again soon. More

by KNOTTV2003 Verified Customer Verified Customer

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