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Roberto Casanova
Roberto Casanova at Deland Kia

Roberto Casanova | Page 16

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9
186 Reviews
4.9

186 Reviews

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186 Reviews of Roberto Casanova

November 17, 2023

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Employee Rating

Love Deland Kia! ! I have bought many vehicles from them and will always go back! More

by jjjbear04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 20, 2023

Deland Kia responded

Thank you so much for your continued support! We're delighted to have you as a loyal customer, and we look forward to serving you again in the future.

November 06, 2023

Dealership Rating
Employee Rating

They have great service and service personnel. The wait times if fantastic and getting the courtesy shuttle to work or wherever l need to go while my car is being fix is awesome. More

by sgodhelpus4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 07, 2023

Deland Kia responded

Thank you for sharing your positive experience with our service department. We're delighted to hear that you appreciate our great service, efficient wait times, and the convenience of our courtesy shuttle. Your satisfaction is our priority, and we look forward to serving you again in the future.

October 24, 2023

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Employee Rating

The dealer is clean, and the staff is very professional and courteous without any pressure More

by pelegrin18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Oct 27, 2023

Deland Kia responded

Thank you for your kind words! We're pleased to hear that you found our dealership clean and our staff professional, courteous, and pressure-free. We appreciate your feedback and look forward to serving you in the future.

October 13, 2023

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Employee Rating

It was very easy to get there I didn't have to wait long they took care of me right away More

by PERRYWOOD1954
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hutchinson, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia

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Oct 18, 2023

Deland Kia responded

We appreciate your feedback and are pleased to hear that your visit to our dealership was convenient and efficient. Providing prompt service is important to us, and we're here to assist you whenever you need. Thank you for choosing our dealership, and we look forward to serving you in the future!

October 13, 2023

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Employee Rating

Always helpful, fast and nice! I always leave the dealership with having a good experience. More

by ajanjusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Carreras, Moen Almasri , Daniel Aviles, Enzo Boccarossa, John Carlin, Dominick Coppola, Phil DeRosia, Michael Elder, Chad Ritchinson

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Oct 18, 2023

Deland Kia responded

Thank you for your continued support and kind words. We're pleased to hear that you've had consistently positive experiences with our dealership and that Juan has been an excellent salesman for you. Providing knowledgeable and polite service is our priority, and we appreciate your trust in us. If you ever need assistance or have questions in the future, please feel free to reach out.

October 04, 2023

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Employee Rating

Y’all where absolutely the best work was done quickly and care was handled with great care More

by KALEYSTEARNS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Hutchinson, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Robert Heredia

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Oct 05, 2023

Deland Kia responded

We're thrilled to hear that you had the best experience with us and that the work was done quickly and with great care. Your satisfaction is our top priority, and we're here to provide exceptional service whenever you need it.

September 27, 2023

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Employee Rating

It was the best service I ever had And I cannot wait until my next service More

by ariah03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 29, 2023

Deland Kia responded

We're thrilled to hear that you had the best service experience ever! Your satisfaction is our top priority, and we look forward to providing you with excellent service during your next visit.

September 13, 2023

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Employee Rating

Roberto was great with my new car purchase very helpful and accommodating definitely recommended and jorge the service advisor is also amazing More

by sonia_pedreros
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorge from service

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Sep 20, 2023

Deland Kia responded

Thank you for your recommendation and for highlighting the excellent service provided by Roberto during your new car purchase. We're delighted to hear that he was helpful and accommodating. It's also wonderful to hear that Jorge, the service advisor, is doing an amazing job. If you ever have more automotive needs or questions, please don't hesitate to reach out. Enjoy your new car, and thank you for choosing us!

August 29, 2023

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Employee Rating

I had to wait 2 1/2 hours for an oil change. Too long a wait. More

by tahimybassoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 30, 2023

Deland Kia responded

We're sorry to hear that you had a negative experience working with our service team. We understand that your time is valuable and long wait time can be frustrating. If you would like to discuss your experience please contact Derek Wright, service manager, at 386-734-7800 at a convenient time.

July 18, 2023

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Employee Rating

Supercalifragilisticexpialidocious! This is the best word to describe our experience working with the staff at DeLand Kia. Keep up the great job! :) More

by The Baileys
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexandra Gomez, Noah Roman in the Service Department was very pleasant.

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Jul 21, 2023

Deland Kia responded

Thank you for sharing this fabulous 5-star rating and review for our sales team! We're so happy to know you had a great experience with us!

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