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Roberto Casanova

Overview Reviews (192) Inventory (584)

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Roberto Casanova

Roberto Casanova | Page 18

Sales and Leasing

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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5.0

192 Reviews

Overview Reviews (192) Inventory (584)

5.0

192 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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192 Reviews of Roberto Casanova

April 24, 2023

Dealership Rating

Employee Rating

My buying experience from sales to contract paperwork was very pleasant. Would recommend in future very pleasant. Would recommend in future More

by KRISTINE.BIZZARRO

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Alexandra Gomez

Apr 25, 2023 -

Deland Kia responded

Thanks so much for this great review and 5-star rating, Kristine! We appreciate your kind feedback for out team!

April 18, 2023

Dealership Rating

Employee Rating

Great service and follow up. Everyone was courteous. Roberto the sales person was very helpful and knowledgeable. Everyone was courteous. Roberto the sales person was very helpful and knowledgeable. More

by ENVIRO1ST

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Apr 19, 2023 -

Deland Kia responded

Thanks for this great review for Roberto! If you need anything else please let us know!

April 12, 2023

Dealership Rating

Employee Rating

Fast service. Employees nice. Coffee and donuts. Yea. Close to home. Helpful. Explain why I needed filters Employees nice. Coffee and donuts. Yea. Close to home. Helpful. Explain why I needed filters More

by drumaddie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Hutchinson, Moen Almasri , Daniel Aviles, Enzo Boccarossa, Michael Elder, Michael Frith, Michael Fusco, Alexandra Gomez, Will Martinez

Apr 18, 2023 -

Deland Kia responded

Thanks so much for this great feedback and 5-star rating!

March 29, 2023

Dealership Rating

Employee Rating

I really enjoyed my experience! Everyone was so friendly, and I got the best help from Danny Aviles, he a tailored plan that best fit my lifestyle! Everyone was so friendly, and I got the best help from Danny Aviles, he a tailored plan that best fit my lifestyle! More

by pitrebeth

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Daniel Aviles

March 03, 2023

Dealership Rating

Employee Rating

I live almost an hour from Deland Kia I could go to any KIA in my area but I choose to drive the distance to go to Deland because the service service technicians and the people that run Deland it’s great KIA in my area but I choose to drive the distance to go to Deland because the service service technicians and the people that run Deland it’s great More

by SEALTEAMONE42

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 09, 2023 -

Deland Kia responded

Thank you for choosing Deland Kia! We're happy to hear that you had a great experience with our team.

March 03, 2023

Dealership Rating

Employee Rating

Easy peasy. .. Called,scheduled,dropped right off. They called within the hour and said my car was ready for pick up. Went in to service grabbed my keys. That eas .. Called,scheduled,dropped right off. They called within the hour and said my car was ready for pick up. Went in to service grabbed my keys. That easy More

by beckypm72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Mar 03, 2023 -

Deland Kia responded

Hi Becky! Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating.

January 11, 2023

Dealership Rating

Employee Rating

Wonderful experience and interaction with the entire service , sales and finance team I Would recommend this location service , sales and finance team I Would recommend this location More

by LAURA.WARE

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Carlin, Dominick Coppola

Jan 13, 2023 -

Deland Kia responded

Hi Laura! Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats and enjoy!

December 29, 2022

Dealership Rating

Employee Rating

I didn't use this dealership, but can't get them to stop emailing me. Please leave me alone. You have the wrong email address. emailing me. Please leave me alone. You have the wrong email address. More

by LYNNDAVID0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Manny Carreras, Moen Almasri , Daniel Aviles, Enzo Boccarossa, John Carlin, Phil DeRosia, Michael Elder, Michael Frith, Chad Ritchinson

Feb 10, 2023 -

Deland Kia responded

Hello, we regret to read about your negative experience at our dealership. We would appreciate the opportunity to discuss it with you. Please reach out to our Service Manager, Derek Wright, at 386-734-7800. Thank you.

December 10, 2022

Dealership Rating

Employee Rating

Service is excellent and very professional , on time , help us in a good manner with a lot of patience help us in a good manner with a lot of patience More

by ORTIZNANCY37

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chad Ritchinson

Dec 13, 2022 -

Deland Kia responded

We're happy to hear that you found our service department prompt and professional! Thanks for visiting us!

November 03, 2022

Dealership Rating

Employee Rating

The service is great, sales people are very accommodating and do their best to get the best price possible for the costumer. They have a great service department! and do their best to get the best price possible for the costumer. They have a great service department! More

by Luis

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Phil DeRosia, Amor Jacob

Nov 04, 2022 -

Deland Kia responded

Luis, thanks for this great review! We love hearing from our happy customers and can't wait to see you again soon!

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