Roberto Casas

***DO NOT BUY FROM HERE*** I received a message from a sales person named Bladen stating that they would add an additional $1500 to my trade in. We purchased a 2022 Trax with 6800 miles for 20K in March o sales person named Bladen stating that they would add an additional $1500 to my trade in. We purchased a 2022 Trax with 6800 miles for 20K in March of 2025 from them and would be trading it in. I immediately messaged back and headed to the dealership because at almost 14k miles a check engine light came on and to say I was unhappy is an understatement and wanted to get rid of the vehicle. Bladen was new and had another sales associate assisting him. Bladen found a 2022 Ford Escape Hybrid with a little over 60K miles for 21K. They took my keys, checked the mileage (14298), test drove and came back with an offer of 14K. I refused because we were already upside down owing 24K on the Trax and there was only an additional 7K miles since we purchased it. They came back with an offer of $15k and I asked for my keys. They were not willing to come down on the price of the Escape and ignored my request to return my keys. I asked if the $1500 would be added to the $15k that I was told when Bladen called and left a message and I got no response.I asked for my keys again and Bladen started to walk to the desk and the person helping Bladen gave him an eye gesture (as if I wasn't looking right at him and couldn't see) of don't get her keys. At this point I not only have two sales people, I have 3 people once Bladen returns WITHOUT my keys. I explain to the 3rd person that we are upside down because they sold us the Trax and we have the extended warranty and gap that we purchased, now he leaves and comes back with a 4th person. At this point I've asked for my keys to be returned to me more times than I can remember just to be told that the warranty and gap would transfer to the other vehicle. I literally had to get up from my chair and walk towards the door to get the point across " THAT I WANT MY KEYS" just to have them still trying to talk me into this deal. I asked where my car was and asked for my keys again and finally had them handed over to me. As a woman going into a dealership by herself to be bullied, which is exactly what they were doing by not returning my keys to get a sale, is not excusable. I should have NEVER had to ask more than ONCE for my keys. And these 4 gentlemen picked the wrong woman to try to intimidate to make their sale. More

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I went and purchased a vehicle from Roberto. He was very nice and transparent. Helped me find the perfect car He was very nice and transparent. Helped me find the perfect car More

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Go see Roberto Casas , He was super friendly and helpful . I highly recommend this dealership to anyone in the market to buy a vehicle. . I highly recommend this dealership to anyone in the market to buy a vehicle. More

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I am happy I was able to find a quality used car at DriveHubler. I would like to thank Seth for his time in helping me find a car, and having patience with me. Also I would like to thank the Roberto fo DriveHubler. I would like to thank Seth for his time in helping me find a car, and having patience with me. Also I would like to thank the Roberto for paying for the windshield to be fixed. More

by Andrew Verified Customer Verified Customer

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Roberto & his manager are amazing! Thank you for helping me & my spouse AGAIN! I would highly recommend to purchase a vehicle from here. You all were a pleasure & god bless. Thank you for helping me & my spouse AGAIN! I would highly recommend to purchase a vehicle from here. You all were a pleasure & god bless. More

by mrs.smithbarton Verified Customer Verified Customer

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Wonderful car buying experience! Made the process easy with no pressure to buy! He found exactly what we were looking for as far as mileage and price! Made the process easy with no pressure to buy! He found exactly what we were looking for as far as mileage and price! More

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Clean very easy to shop from with friendly staff who wants to get you in the car the best suits you wants to get you in the car the best suits you More

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Roberto casas- Amazingly helpful, straight forward with me, helped me get financing when no one els would help. Answered all my questions to the best of his knowledge. me, helped me get financing when no one els would help. Answered all my questions to the best of his knowledge. More

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I feel they took advantage of me. I saw the sales person and the sales manager fist bump after we made the deal that I was not totally good with. The truck I purchased was not detai I saw the sales person and the sales manager fist bump after we made the deal that I was not totally good with. The truck I purchased was not detailed or cleaned. The fuel tank was almost on empty. This is the last vehicle I will purchase from any Hubler location. More

by jonnelson54 Verified Customer Verified Customer

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Reviewing for Roberto Casas. He was exellent at explaining everything. Very patient friendly and understanding. Exellent sales consultant. Thank you Robeto! He was exellent at explaining everything. Very patient friendly and understanding. Exellent sales consultant. Thank you Robeto! More

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