Roberto Madrid
Roberto Madrid at Reliable Chevrolet - NM

Roberto Madrid

Sales Consultant

Reliable Chevrolet - NM

9901 Coors Blvd NW
Albuquerque, NM 87114

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4.9
384 Reviews
4.9

384 Reviews

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384 Reviews of Roberto Madrid

May 30, 2026

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Employee Rating

Pretty quick and easy process for me to get a new truck. Everyone was patient with questions. More

by Cabranyan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2026

Reliable Chevrolet - NM responded

We are absolutely thrilled to hear about your positive experience purchasing your new truck from Reliable Chevrolet. It's wonderful to know that our team made the process quick and easy for you, and we truly appreciate your recognition of their patience in answering all your questions. Your feedback means a great deal to us and reinforces our commitment to providing exceptional service to every customer. We're delighted that you chose us for your vehicle needs and hope you enjoy many miles of great driving in your new truck.

May 26, 2026

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Everyone was very friendly, respectful, and helpful. The space was clean and organized. Privacy was protected and everything felt like we were being seen as individuals and not just another number More

by Henderson.m025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Podhajecki

May 27, 2026

Reliable Chevrolet - NM responded

We are grateful for your wonderful feedback about your experience at Reliable Chevrolet. It means so much to us that you felt treated as an individual rather than just another number, and that our team's friendly and respectful approach made a positive impression on you. Your comments about our clean and organized facility, along with our commitment to protecting your privacy, reflect the high standards we strive to maintain every day. We truly appreciate you taking the time to share these kind words about your visit with us.

May 23, 2026

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Roberto and Casar have demonstrated a solid understanding of what customer service is. Both are competent in their field and have answered any questions I had. So far I feel confident and happy with me deci More

by Rik954
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Osman Bahadiri, Cesar Rodriguez

May 27, 2026

Reliable Chevrolet - NM responded

We are honored to receive such wonderful feedback about your experience with our team. Roberto and Casar truly exemplify the level of customer service we strive to provide, and we're delighted to hear that their expertise and responsiveness made such a positive impression on you. Your confidence in choosing Reliable Chevrolet means everything to us. We understand that purchasing a vehicle is an important decision, and we're committed to ensuring that your experience continues to exceed your expectations. Thank you for taking the time to share your thoughts and for trusting us with your business.

May 22, 2026

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I walked in with a big wall up ready to deal with the typical Salesman but to my surprise working with Jesse and Roberto turned into one of the greatest experiences I’ve had at a dealership. I didn’t fee More

by Garduno34
Recommend Dealer
Yes
May 27, 2026

Reliable Chevrolet - NM responded

We are delighted to hear about your exceptional experience with Jesse and Roberto. It's wonderful to know that they were able to turn what you expected to be a typical dealership visit into something truly positive through their honest and pressure-free approach. Your feedback about their professionalism and integrity means so much to us at Reliable Chevrolet. We're proud to have team members who prioritize building genuine connections with our customers over high-pressure sales tactics. Thank you for taking the time to share your experience and for the glowing recommendation.

May 21, 2026

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Staff was responsive to my many questions. I was very pleased with my purchase and vehicle. More

by Adriangs.915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tierra Valerio

May 26, 2026

Reliable Chevrolet - NM responded

We are thrilled to hear about your positive experience with our team at Reliable Chevrolet. It's wonderful to know that our staff was able to address all of your questions thoroughly and that you felt well-supported throughout the process. Providing responsive and knowledgeable service is something we take great pride in. We're delighted that you're pleased with both your purchase and your new vehicle. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your experience. We look forward to serving you again in the future for all your automotive needs.

May 20, 2026

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Employee Rating

They are rude they don’t do what you tell him to do my car got broken into while it was in your care for four months or so I took my vehicle in to get an oil change and I took my other check in and they d More

by LORRETA_DELUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 21, 2026

Reliable Chevrolet - NM responded

We appreciate your feedback and understand your concerns regarding your recent service experience. Our team remains committed to properly documenting customer requests, completing authorized services, and maintaining clear communication throughout the repair process. We value the opportunity to review your concerns and improve the overall customer experience. Please contact Patricia Charles, our Customer Relations Representative, at pcharles@vtaig.com or 505-338-5826, or Anthony Baca, our Service Manager, at Abaca@vtaig.com or 505-338-5932.

May 16, 2026

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Employee Rating

Jonathon and Roberto were amazing people and helped me find the car of dreams shoutout to them More

by Israel.c2022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathon Sanchez

May 21, 2026

Reliable Chevrolet - NM responded

Thank you for the wonderful feedback! We're thrilled that Jonathon and Roberto helped you find your dream car. Their dedication to helping customers find the perfect match is exactly what we strive for. Your kind words mean the world to us!

May 13, 2026

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Employee Rating

Very happy with the dealership and my salesman there where very friendly helpful and i came out with a 2026 truck and iam very happy thanks so much More

by srsamuel142
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 21, 2026

Reliable Chevrolet - NM responded

We are absolutely thrilled to hear about your wonderful experience with our team! It sounds like you found exactly what you were looking for and walked away completely satisfied with your new 2026 truck. We take great pride in having friendly and helpful staff members who make the car buying process as smooth as possible. Your happiness with both the dealership experience and your new vehicle means everything to us. We hope you enjoy many great years with your truck, and we look forward to serving you again in the future at Reliable Chevrolet.

May 13, 2026

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Employee Rating

Working with Roberto and Reliable Chevrolet was a breathe of fresh air when purchasing my truck. They made the process smooth without any issues. More

by Leticiamgarcia93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Olguin

May 21, 2026

Reliable Chevrolet - NM responded

We are delighted to hear about your wonderful experience with our team. It sounds like the vehicle purchasing process went exceptionally well for you, and we're thrilled that everything proceeded seamlessly. Your feedback about working with our staff and having such a positive truck-buying experience means so much to us. We truly appreciate you taking the time to share your thoughts about Reliable Chevrolet, and we're grateful that we could make your experience feel refreshing and hassle-free.

May 11, 2026

Dealership Rating
Employee Rating

I can say that Roberto and reliable Chevrolet changed my thoughts on car buying. Great experience. More

by Kate.chavez.1013
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Olguin

May 20, 2026

Reliable Chevrolet - NM responded

Thank you for taking the time to share your wonderful experience with us. We're truly delighted to hear that your perspective on car buying has been transformed in such a positive way. Roberto and our entire team at Reliable Chevrolet work hard to create exceptional experiences for every customer who walks through our doors. Your feedback means the world to us and reinforces our commitment to providing outstanding service. We're honored that you chose us for your vehicle purchase and look forward to serving you again in the future.

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