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Robin Darby
Robin Darby at Lynn Layton Chevrolet

Robin Darby

Service Advisor

Lynn Layton Chevrolet

2416 Highway 31 S
Decatur, AL 35601

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4.3
31 Reviews
4.3

31 Reviews

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31 Reviews of Robin Darby

October 23, 2026

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Employee Rating

I had a great experience at Lynn Layton service department while getting my oil changed on my chevy duramax diesel 2500 truck. The staff was friendly and the service was great. More

by jkpitt68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 23, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at Lynn Layton Chevrolet's service department while getting your oil changed on your Chevrolet Duramax 2500 truck. Our team strives to provide friendly service and top-notch care. We look forward to seeing you again for your next service! Sincerely, The Lynn Layton Chevrolet Team

October 21, 2026

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Employee Rating

They are very selective on the people they help and they don’t do full inspection on the vehicle More

by Dwigg2283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Vanhoozer, Joe Finch, Josh Bolan

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Oct 21, 2026

Lynn Layton Chevrolet responded

Thank you for sharing your experience. We value your feedback and understand your concerns regarding our inspection process at Lynn Layton Chevrolet. We strive to provide thorough service to all our customers and are committed to improving our practices. If you would like to discuss your experience further, please feel free to reach out to us directly. Your input is important to us. Sincerely, The Lynn Layton Chevrolet Team

October 17, 2026

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I was disappointed because my issue was not fixed and I left my truck there for 2 days. I was told that the Techs responsible for performing the repairs unexpectedly took days off. I was upset because I ha More

by MARKXRAY45
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Oct 18, 2026

Lynn Layton Chevrolet responded

Mark, thank you for sharing your experience with us. We understand your frustration regarding the delay in resolving your truck's issue and the additional costs incurred during this time. At Lynn Layton Chevrolet, our goal is to provide the best service possible, and your feedback is essential in helping us improve our processes. Please don't hesitate to reach out to us directly to discuss your concerns more effectively. Thank you again for your feedback, and our team hopes to assist you further. Sincerely, The Lynn Layton Chevrolet Team

October 16, 2026

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Everyone was super Nice and Helpful. They replaced the airbags in a very timely manner. More

by CLBamaGirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Joe Finch, Josh Bolan

Print
Oct 17, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team at Lynn Layton Chevrolet to be nice and helpful. It’s great to know that the airbag replacement was done promptly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 13, 2026

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Employee Rating

Great service and a comfortable waiting area inside and out. They keep you updated on your vehicle while you wait. More

by lcarroll41565lea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Fields, Ben Armstrong, Jeff Vanhoozer, Paul West, Rusty Wooten, Wesley Schrimsher, Joe Finch , Chris Montano, Jon Shelton

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Oct 14, 2026

Lynn Layton Chevrolet responded

Thank you for your review! We’re pleased to hear you enjoyed our comfortable waiting area and appreciated our service at Lynn Layton Chevrolet. Keeping our customers updated is a priority, and it's great to know it made your experience better. We look forward to seeing you again next time! Sincerely, The Lynn Layton Chevrolet Team

October 09, 2026

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I didn't have an appointment, took my 2025 Equinox in for oil change and service. Was met by Robin who wrote up the service request and had my vehicle serviced and back to me in about 90 minutes. Great servi More

by hyoung42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 10, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review! Our team at Lynn Layton Chevrolet is thrilled to hear that you had a great experience with your 2025 Chevrolet Equinox. It's fantastic to know that Robin provided you with prompt service and that we could get your vehicle back to you quickly. We appreciate your kind words and hope to see you again for your next service! Sincerely, The Lynn Layton Chevrolet Team

October 09, 2026

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Great service! I came over from Huntsville and the courier dropped me off and picked me up at a local store while my vehicle was serviced More

by DavidLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Finch

Print
Oct 09, 2026

Lynn Layton Chevrolet responded

Thank you for your wonderful review, David! We’re thrilled to hear that you had a great experience with our service at Lynn Layton Chevrolet. It’s our goal to provide convenient and efficient service for all our customers, and we’re glad our courier service worked well for you. We look forward to seeing you again! Sincerely, The Lynn Layton Chevrolet Team

October 06, 2026

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I’ve purchased 3 new trucks fr Lynn Layton Chevrolet. They have always gave me a fair price and do a great job when it comes to servicing my vehicles. More

by TONYCOBB1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Armstrong, Wesley Schrimsher, Barry Hampton , Jake Boles

Print
Oct 06, 2026

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share such a wonderful review! We’re thrilled to hear that you’ve chosen Lynn Layton Chevrolet for your truck purchases and that you’ve had such positive experiences with our pricing and service. We truly appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 01, 2026

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Employee Rating

Great service but slow. Five six seven eight nine ten eleven twelve thirteen fourteen fifteen. More

by jgmccut
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Joe Finch , Chris Montano, Jon Shelton

Print
Oct 02, 2026

Lynn Layton Chevrolet responded

Thank you for your feedback! We’re glad to hear that you appreciated the service at Lynn Layton Chevrolet. Our team understands that speed is important, and we are continuously working to improve our efficiency. If you have any more suggestions or concerns, please feel free to reach out to us. We look forward to serving you again! Sincerely, The Lynn Layton Chevrolet Team

September 20, 2026

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Employee Rating

I took my truck to landers McCarty Chevrolet and they did nothing but mess my crap up so I took my truck to y’all and everything was done just they way it was supposed to be thank you very much! More

by Mike Joyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Vanhoozer, Barry Hampton, Shawn Holmes, Joe Finch , Chris Montano, Jon Shelton

Print
Sep 20, 2026

Lynn Layton Chevrolet responded

Thank you for your fantastic review, Mike! We’re thrilled to hear that you had a positive experience with us at Lynn Layton Chevrolet and that we could get everything sorted out for your truck. Your satisfaction means a lot to us, and we appreciate you taking the time to share your experience. Looking forward to assisting you again in the future! Sincerely, The Lynn Layton Chevrolet Team

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