Robin Metz
Robin Metz at O'Steen Acura of Athens

Robin Metz | Page 3

Service Advisor

O'Steen Acura of Athens

2890 Atlanta Hwy
Athens, GA 30606

Contact Me
not yet
rated
94 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

12 yrs, 10 mos

not yet
rated

94 Reviews

Write a Review

94 Reviews of Robin Metz

October 28, 2023

Dealership Rating
Employee Rating

Volvo service team are second to none. Her customer service skills are exemplary. So good that we are considering buying another one just due to her professionalism. More

by jeep_diver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2023

jeep_diver responded

Robin is the best.

October 27, 2023

Dealership Rating
Employee Rating

Professional work performed by people who cared. I was in and out in an hour and had a positive experience More

by j2m2nlu2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens , Buddy Dailey, Josh Robayo

Nov 01, 2023

O'Steen Acura of Athens responded

Thank you for your 5-star review of us! We appreciate your business!

October 27, 2023

Dealership Rating
Employee Rating

They always make you feel special! Explain work needed. Friendly and attentive atmosphere. Good customer service. More

by bgphilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

Nov 01, 2023

O'Steen Acura of Athens responded

Thank you for your 5-star review of us! We appreciate your business!

October 27, 2023

Dealership Rating
Employee Rating

Great team easy to work with and sometimes takes too long to hear back from individuals. More

by riveraj09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens

October 26, 2023

Dealership Rating
Employee Rating

I received excellent service and communication from my service advisor. They did an excellent job of getting me in and out promptly. More

by KD_CRAWFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2023

O'Steen Acura of Athens responded

Thank you for the 5-star rating and for sharing your experience with our service team!

October 25, 2023

Dealership Rating
Employee Rating

This review is for Volvo of Athens. I received excellent service and communication from my service advisor Robin More

by ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

O'Steen Acura of Athens responded

We appreciate your business!

October 25, 2023

Dealership Rating
Employee Rating

No issues- all colleagues were pleasant to work with during exploration of purchasing a new vehicle. More

by tbgw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Bossert, Lamar Green

Oct 26, 2023

O'Steen Acura of Athens responded

We appreciate your business!

October 23, 2023

Dealership Rating
Employee Rating

They did a very good job good price and time what more can you ask for? More

by KERIHURNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Lexie Grisham, Zach Huffman, Matthew Vann , David Bossert, Buddy Dailey, Chris Middleton, Brandon Mondragon, Josh Robayo

Oct 26, 2023

O'Steen Acura of Athens responded

Thank you for your business!

October 20, 2023

Dealership Rating
Employee Rating

It was all taken care of by the manager because the dealership should have picked up on the tire a year before. More

by carol poe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Stuever, Josh Owens, Wayne Owens , Buddy Dailey, Josh Robayo

October 20, 2023

Dealership Rating
Employee Rating

I have traded and worked with this dealer for more than 30 years. He and his mechanics and staff have always been extremely helpful, experienced, and professional. I appreciate all that they have done for More

by LYNNE.GOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Owens, Wayne Owens , Buddy Dailey, Josh Robayo

Oct 26, 2023

O'Steen Acura of Athens responded

We appreciate you sharing your experience with us and for your continued business!

Dealership Inventory (199 Vehicles)

used 2023 Ford Expedition Max car, priced at $48,095
2023 Ford Expedition Max
used
White Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Volvo XC90 car, priced at $77,826
2026 Volvo XC90
new
Mulberry Red exterior
Automatic
All-wheel Drive
new 2026 Acura MDX car, priced at $61,450
2026 Acura MDX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
used 2026 Volvo XC60 car, priced at $48,495
2026 Volvo XC60
used
Aurora Blue exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $83,263
2026 Volvo XC90 Plug-In Hybrid
new
Denim Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $67,395
2025 Volvo XC90 Plug-In Hybrid
new
Mulberry Red exterior
Automatic
All-wheel Drive