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Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.4
268 Reviews
4.4

268 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

Spanish Spanish

268 Reviews of Robo Rivera

October 22, 2025

Dealership Rating
Employee Rating

It was a very easy transition, took a couple of hours and we got the vehicle we came in for. More

by alisamusgrave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Syed, Dan Sills, Cesar Castillo, Anthony Serrano, Badre Ghoumari, Brian Zeigler, Geoffrey Patterson, Cheyenne Lightfoot, Dayna Glover

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Oct 25, 2025

Elder Ford of Tampa responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 03, 2025

Dealership Rating
Employee Rating

If your looking to buy a car or truck and these people have the one your looking for by all means go see Elder Ford of Tampa, you will not be disappointed, they go way over to top to take care of your nee More

by oew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sawyer Spiegel

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Oct 07, 2025

Elder Ford of Tampa responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2025

Dealership Rating
Employee Rating

You guys were a big help to me . I had not bought a new car before you guys are awesome. More

by Dora O'Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, REINALDO DUARTE, Bonnie Puppy, Nestor Cruz, Daniel Arias, Arecio Canton

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Oct 03, 2025

Elder Ford of Tampa responded

Hi Dora, we appreciate your feedback! Safe travels!

April 19, 2025

Dealership Rating
Employee Rating

Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias More

by impala642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Daniel Arias

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Apr 21, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 18, 2025

Dealership Rating
Employee Rating

Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, DAVID FUNK

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Jan 20, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Grant Kitner, Jennifer Perez, CHRISTOPHER STOCKTON, Sam Jensen , Nacer Menouni

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Jan 11, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

November 30, 2024

Dealership Rating
Employee Rating

The salesman was easy to talk to and deal with management team was as well. The process was relatively quick. More

by reelknotty23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DANIEL IRSOLA

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Dec 02, 2024

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 26, 2024

Dealership Rating
Employee Rating

Very helpful knowledgeable. Great selection of cars. The sales staff were patient with answering questions. Amazing overall experience! More

by elysia518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Dan Sills, Anthony Serrano, Badre Ghoumari, DAVID FUNK, CHRISTOPHER STOCKTON , Nabil Brohmi, Nacer Menouni, Robert Torino

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Nov 29, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

November 09, 2024

Dealership Rating
Employee Rating

Since new owner ship the sales department has lost it hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years More

by darrylanthony477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating
Employee Rating

Amazing dealership have no complaints what so ever. I always choose this dealership for every thing More

by Originalbarearii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Ali Syed, Mitchell Pavelko, Dan Sills, Dan Beavers, Jennifer Perez, AYMAN ABOUELSOUD

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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