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Robo Rivera
Robo Rivera at Elder Ford of Tampa

Robo Rivera

CUSTOMER RELATIONS MANAGER

Elder Ford of Tampa

9560 N Florida Ave
Tampa, FL 33612

4.5
266 Reviews
4.5

266 Reviews

Write a Review

Dealership Experience

9 yrs, 10 mos

Industry Experience

9 yrs, 10 mos

Languages Spoken

Spanish Spanish

266 Reviews of Robo Rivera

September 29, 2025

Dealership Rating
Employee Rating

You guys were a big help to me . I had not bought a new car before you guys are awesome. More

by Dora O'Neal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, Dan Beavers, Jennifer Perez, REINALDO DUARTE, Bonnie Puppy, Nestor Cruz, Daniel Arias, Arecio Canton

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April 19, 2025

Dealership Rating
Employee Rating

Very nice people that work for this dealership and I have been very happy with my service advisor Daniel Arias More

by impala642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Daniel Alicea, Daniel Arias

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Apr 21, 2025

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 18, 2025

Dealership Rating
Employee Rating

Excellent service. The car was ready when promised.Service advisor was friendly and efficient. Great dealership. More

by denhd630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, DAVID FUNK

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Jan 20, 2025

Elder Ford of Tampa responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 10, 2025

Dealership Rating
Employee Rating

Very friendly and a great bunch of employees to do my business with. I'll look at trading in my new car in a few years for a truck. More

by Priceless6642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Jennifer Perez, CHRISTOPHER STOCKTON, Sam Jensen, Grant Kitner, Dan Sills , Nacer Menouni

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Jan 11, 2025

Elder Ford of Tampa responded

Hi, we are happy we could make your experience a positive one! We hope you continue to choose Elder Ford of Tampa for all your vehicle needs! Take care!

November 30, 2024

Dealership Rating
Employee Rating

The salesman was easy to talk to and deal with management team was as well. The process was relatively quick. More

by reelknotty23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: DANIEL IRSOLA

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Dec 02, 2024

Elder Ford of Tampa responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 26, 2024

Dealership Rating
Employee Rating

Very helpful knowledgeable. Great selection of cars. The sales staff were patient with answering questions. Amazing overall experience! More

by elysia518
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Anthony Serrano, Badre Ghoumari, CHRISTOPHER STOCKTON, DAVID FUNK, Dan Sills , Nabil Brohmi, Nacer Menouni, Robert Torino

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Nov 29, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

November 09, 2024

Dealership Rating
Employee Rating

Since new owner ship the sales department has lost it hospitable ways and they are very unfriendly and arrogant lack the customer service skills that I've been used to for the past twenty years More

by darrylanthony477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Johany Trespalacios, Daniel Alicea

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, we strive to earn customers for life and I am extremely disappointed to hear of your negative experience with our dealership. I would like the opportunity to try and regain your trust in our business by attempting to resolve this matter for you if I still can. I take our customers’ comments and feedback very seriously, so please take a minute to give me a call at 813-279-7301. I would like to understand exactly what went wrong and hopefully turn your experience around. Thank you, Dan Sills General Manager Elder Ford of Tampa

November 08, 2024

Dealership Rating
Employee Rating

Amazing dealership have no complaints what so ever. I always choose this dealership for every thing More

by Originalbarearii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johany Trespalacios, Ali Syed, Dan Beavers, Jennifer Perez, AYMAN ABOUELSOUD, Dan Sills, Mitchell Pavelko

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Nov 10, 2024

Elder Ford of Tampa responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

November 04, 2024

Dealership Rating
Employee Rating

They were very professional and did what was needed to get me into the truck I wanted More

by lprevat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Alicea, John Weicherding, DAVID FUNK, Dan Sills , JONATHAN VALERIO

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Nov 06, 2024

Elder Ford of Tampa responded

Hi, we appreciate your feedback! Safe travels!

October 02, 2024

Dealership Rating
Employee Rating

They took care of me in a professional and timely manner when i did not have an appt but had a flat tire. I appreciate the service that day and they met my needs. More

by rnsaw315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Perez , Kevin in Quicklane Service Department

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Oct 05, 2024

Elder Ford of Tampa responded

Hi, thank you for taking the time to leave a review for us at Elder Ford of Tampa. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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