Rocco Ruffolo
Rocco Ruffolo at Hawk Chevrolet of Joliet
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Rocco Ruffolo

Sales Consultant

Hawk Chevrolet of Joliet

2001 W Jefferson St
Joliet, IL 60435

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Rocco Ruffolo

January 11, 2024

Dealership Rating
Employee Rating

Friendly people. Treat people with respect. Gave me a good deal. We're very helpful with my financing and payment. More

by DBOWMAN9000
Recommend Dealer
Yes

Other Employees Tagged: Rocco Ruffolo

Jan 14, 2024

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

January 11, 2024

Dealership Rating
Employee Rating

Very hard working and very good at his job. He needs a raise. Fantastic work ethic. More

by NYX.SHY
Recommend Dealer
Yes

Other Employees Tagged: Rocco Ruffolo

Jan 14, 2024

Hawk Chevrolet of Joliet responded

Trevor, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 09, 2023

Dealership Rating
Employee Rating

Very easy, informative, and great Easy to work with, no messing around Fantastic, got the SUV I wanted and needed More

by MIKE.WEISHEIT
Recommend Dealer
Yes

Other Employees Tagged: Rocco Ruffolo

Dec 12, 2023

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2023

Dealership Rating
Employee Rating

Worst sales person I've ever dealt with. I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was More

by ERICJANSMA5000
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tim Thorn, Jennifer Gibbs

Dec 30, 2023

Hawk Chevrolet of Joliet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 779-260-4311 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 10, 2023

Dealership Rating
Employee Rating

The dealership was fine, but the process was just very long took too much time More

by BESTY_RINO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Todd Anderko, John King

Nov 14, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 13, 2023

Dealership Rating
Employee Rating

The experience was very good. Everyone was nice and helpful during the process. The experience was very good. Everyone was nice and helpful during the process. I left knowing I ha More

by JORDANP410
Recommend Dealer
Yes

Other Employees Tagged: Rocco Ruffolo

Oct 16, 2023

Hawk Chevrolet of Joliet responded

Jordan, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2023

Dealership Rating
Employee Rating

Salesman approached me immediately and offered his help on finding me the vehicle that I was looking for More

by JAMIEWALDVOGEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn

Sep 21, 2023

Hawk Chevrolet of Joliet responded

We're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

July 29, 2023

Dealership Rating
Employee Rating

Good experience all in all, found the truck I needed with everything that the wife eanted More

by GRIZ2477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Thorn

Jul 31, 2023

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Aug 01, 2023

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

May 16, 2023

Dealership Rating
Employee Rating

Had service work done on my vehicle. Service kept in contact with me concerning the status and work that needed to be done. More

by cmarmol0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Mullin

Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Jun 07, 2023

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!

May 11, 2023

Dealership Rating
Employee Rating

Jennifer was great service department is great sales department and salesman need refining and training how to just do what the package you sold me says More

by KHUGHES957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Gibbs

Jun 06, 2023

Hawk Chevrolet of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Customer Care Manager, Daryl Woltman at 815-741-6993 so we can assist you further.

Jun 07, 2023

Hawk Chevrolet of Joliet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Director, Bill Webb at 815-773-2156, so we can assist you further.

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