Friendly people.
Treat people with respect. Gave me a good deal. We're very helpful with my financing and payment.
Treat people with respect. Gave me a good deal. We're very helpful with my financing and payment.
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by DBOWMAN9000
Verified Customer
Verified Customer
Other Employees Tagged:
Rocco Ruffolo
Jan 14, 2024 -
Hawk Chevrolet of Joliet responded
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Very hard working and very good at his job.
He needs a raise. Fantastic work ethic.
He needs a raise. Fantastic work ethic.
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by NYX.SHY
Verified Customer
Verified Customer
Other Employees Tagged:
Rocco Ruffolo
Jan 14, 2024 -
Hawk Chevrolet of Joliet responded
Trevor, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Very easy, informative, and great Easy to work with, no
messing around Fantastic, got the SUV I wanted and needed
messing around Fantastic, got the SUV I wanted and needed
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by MIKE.WEISHEIT
Verified Customer
Verified Customer
Other Employees Tagged:
Rocco Ruffolo
Dec 12, 2023 -
Hawk Chevrolet of Joliet responded
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Worst sales person I've ever dealt with.
I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was
I was lied to multiple times including about the size of the bed in the truck I bought. I said I needed the bed to be at least 6ft. I was told it was 6 1/2 ft. I found out a couple days later, when I went to put my work ladder in it, it was only 5'-10". When I questioned it the salesman told me they don't make this truck with a 6 1/2 ft bed. Not true. I talked to a manager and my option was to get the same truck, with the same options, with a 6 1/2 ft bed, sent from a different dealer, but would cost me $12k more. Even though the window stickers were the same. Or keep this truck and deal with it. I wasn't going to pay $12k more so now I'm stuck with a truck that is not even what I wanted. This truck has been in for service multiple times with many issues. Only a couple have actually been resolved. The most recent visit they replaced a warped painted bumper that was out of alignment with the rest of the front end on the driver side. I specifically told them I didn't want the bumper replaced unless they could guarantee it would look better. They assured me it would. Now that they replaced the bumper, the issue with the alignment of the bumper is better on the driver side but worse on the passenger side. On top of the issue still being there, the alignment where it meets the quarter panel is bad. Also, they chipped the paint on the quarter panel. And worst of all, the paint is NOT an exact match with the rest of the truck. I bought this truck new and after financing this truck is costing me $70k and now it looks like its been in an accident even though it hasn't. It only has 4500 miles on it.
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by ERICJANSMA5000
Verified Customer
Verified Customer
Dec 30, 2023 -
Hawk Chevrolet of Joliet responded
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 779-260-4311 to discuss your concerns, as your satisfaction is of utmost importance to us.
The dealership was fine, but the process was just very
long took too much time
long took too much time
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by BESTY_RINO
Verified Customer
Verified Customer
Nov 14, 2023 -
Hawk Chevrolet of Joliet responded
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
The experience was very good.
Everyone was nice and helpful during the process. The experience was very good. Everyone was nice and helpful during the process. I left knowing I ha
Everyone was nice and helpful during the process. The experience was very good. Everyone was nice and helpful during the process. I left knowing I had the vehicle I wanted and am happy with the purchase.
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by JORDANP410
Verified Customer
Verified Customer
Other Employees Tagged:
Rocco Ruffolo
Oct 16, 2023 -
Hawk Chevrolet of Joliet responded
Jordan, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Salesman approached me immediately and offered his help
on finding me the vehicle that I was looking for
on finding me the vehicle that I was looking for
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by JAMIEWALDVOGEL
Verified Customer
Verified Customer
Sep 21, 2023 -
Hawk Chevrolet of Joliet responded
We're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!
Good experience all in all, found the truck I needed with
everything that the wife eanted
everything that the wife eanted
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by GRIZ2477
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Hawk Chevrolet of Joliet responded
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Aug 01, 2023 -
Hawk Chevrolet of Joliet responded
We appreciate your positive review about your recent experience with us! We hope you have a great day!
Had service work done on my vehicle.
Service kept in contact with me concerning the status and work that needed to be done.
Service kept in contact with me concerning the status and work that needed to be done.
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by cmarmol0
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2023 -
Hawk Chevrolet of Joliet responded
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Jun 07, 2023 -
Hawk Chevrolet of Joliet responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon!
Jennifer was great service department is great sales
department and salesman need refining and training how to just do what the package you sold me says
department and salesman need refining and training how to just do what the package you sold me says
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by KHUGHES957
Verified Customer
Verified Customer
Service Price Transparency
Jun 06, 2023 -
Hawk Chevrolet of Joliet responded
Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to Customer Care Manager, Daryl Woltman at 815-741-6993 so we can assist you further.
Jun 07, 2023 -
Hawk Chevrolet of Joliet responded
We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Director, Bill Webb at 815-773-2156, so we can assist you further.