5-Star Sales Experience, 3-Star Finance Experience
I
recently purchased a Silverado 2500 ZR2 from JBA and had a great experience working with Rocky. His customer service was excellent, and he made what
recently purchased a Silverado 2500 ZR2 from JBA and had a great experience working with Rocky. His customer service was excellent, and he made what can normally be a stressful car-buying process pretty easy. I’m glad we were able to work out a deal, and I would definitely recommend Rocky to anyone looking for a vehicle.
The only issue I encountered was once I got to the finance department. I was already pre-approved for the amount necessary to purchase the truck, but the finance team was extremely pushy about getting me to use their financing. At times, it felt less like a discussion and more like a battle of wills. I understand that dealerships have financial incentives to use their lenders, but I think customers should be able to make their financing decision without feeling pressured.
Overall, I’m very happy with my truck and with the experience I had with Rocky. He was professional, helpful, and made the sales portion of the process easy. I just wish the financing experience had matched the quality of the sales experience.
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by fullmetalmidget1
Fast and reliable they keep you posted on you service
time. Nice experience over all.
time. Nice experience over all.
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by ROBERTPBUTLERJR
Verified Customer
Verified Customer
Service Price Transparency
This dealership was of tremendous help and made the
buying of my vehicle smooth and less stressful.
buying of my vehicle smooth and less stressful.
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by bjlovenlight
Verified Customer
Verified Customer
Aug 13, 2026 -
J.B.A. Chevrolet responded
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
Rocky is the best!
! He very well explain things and help us go thru the cars
! He very well explain things and help us go thru the cars
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by AMY
Verified Customer
Verified Customer
Aug 11, 2026 -
J.B.A. Chevrolet responded
We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
We have bought our last five cars there.
Rocky is just wonderful to work with. We always ask for him. Keep up the good work!
Rocky is just wonderful to work with. We always ask for him. Keep up the good work!
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by c.laudani
Verified Customer
Verified Customer
Aug 03, 2026 -
J.B.A. Chevrolet responded
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
It was a great experience with the sales agent.
I would recommend J.B.A. to anyone who’s looking for a car
I would recommend J.B.A. to anyone who’s looking for a car
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by d.tyronemassey
Verified Customer
Verified Customer
Jul 13, 2026 -
J.B.A. Chevrolet responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Rocky was fantastic!
He made the purchasing experience enjoyable and fun. Looking forward to coming in again..
He made the purchasing experience enjoyable and fun. Looking forward to coming in again..
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by SCHAENERFAMILY
Verified Customer
Verified Customer
Jul 08, 2026 -
J.B.A. Chevrolet responded
We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I always go there because I like the service thank you
and I will see you next time
and I will see you next time
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by DTANFIELD320
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2026 -
J.B.A. Chevrolet responded
Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very happy with their service; they were friendly.
Very happy with their service; they were friendly.
Very happy with their service; they were friendly.
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by Joseurbina2002
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2026 -
J.B.A. Chevrolet responded
We are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.
Responds to service request from customer in good time .
Service was initiated without wasting much time and job well done.
Service was initiated without wasting much time and job well done.
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by Taiwo
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2026 -
J.B.A. Chevrolet responded
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!