Jason was very helpful in finding the car I wanted even
with the problems with my old one. He was extremely knowledgeable on the car and has followed up wanting to know if everything was going okay with t
with the problems with my old one. He was extremely knowledgeable on the car and has followed up wanting to know if everything was going okay with the car.
More
by Dr. Bobby
Verified Customer
Verified Customer
Oct 25, 2026 -
J.B.A. Chevrolet responded
Bobby, we're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
No pressure tactics were used by the sales person while I
was deciding to make my new car purchase.
was deciding to make my new car purchase.
More
by waltkalinski32
Verified Customer
Verified Customer
Oct 20, 2026 -
J.B.A. Chevrolet responded
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
They did a great job taking care of our vehicle for our
oil change and tire pressure gauge. Brittany was very helpful.
oil change and tire pressure gauge. Brittany was very helpful.
More
by JEFF@TANGENTCS.COM
Service Price Transparency
Oct 14, 2026 -
J.B.A. Chevrolet responded
Our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
Was looking for a new Chevy truck and comparing the 1/2
ton & 3/4 ton models. Was not really ready to purchase that day but Joe Kopp made it easy. My usual sales person Rocky Aggrey was on vacation but I d
ton & 3/4 ton models. Was not really ready to purchase that day but Joe Kopp made it easy. My usual sales person Rocky Aggrey was on vacation but I did speak with him. I did choose the 3/4 ton trail boss crew cab. Joe worked to get the best deal & I picked up the truck that night.
More
by VETTSKIDM
Verified Customer
Verified Customer
Other Employees Tagged:
Joe Kopp
Oct 10, 2026 -
J.B.A. Chevrolet responded
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
The staff was polite and helpful.
They keep me informed on the progress on the service for my vehicle.
They keep me informed on the progress on the service for my vehicle.
More
by grayinoz
Verified Customer
Verified Customer
Service Price Transparency
Oct 09, 2026 -
J.B.A. Chevrolet responded
We're happy you found our staff to be so supportive during your experience here at J. B. A. Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Only dealership we have been dealing with for around
40yrs as they are great to deal with always had great service with them customer service is great and always got treated good is the reason we keep g
40yrs as they are great to deal with always had great service with them customer service is great and always got treated good is the reason we keep going back
More
by mlaclair
Verified Customer
Verified Customer
Sep 22, 2026 -
J.B.A. Chevrolet responded
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Poor Customer Service in the Finance Department,
Fraudulent Contract
Poor Customer Service with the Sales Manager
Fraudulent Contract
Poor Customer Service with the Sales Manager
More
by mgretzinger1125
Verified Customer
Verified Customer
Aug 31, 2026 -
J.B.A. Chevrolet responded
We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at 410-787-3151 at your earliest convenience to discuss how we can turn this experience into a positive one.
5-Star Sales Experience, 3-Star Finance Experience
I
recently purchased a Silverado 2500 ZR2 from JBA and had a great experience working with Rocky. His customer service was excellent, and he made what
recently purchased a Silverado 2500 ZR2 from JBA and had a great experience working with Rocky. His customer service was excellent, and he made what can normally be a stressful car-buying process pretty easy. I’m glad we were able to work out a deal, and I would definitely recommend Rocky to anyone looking for a vehicle.
The only issue I encountered was once I got to the finance department. I was already pre-approved for the amount necessary to purchase the truck, but the finance team was extremely pushy about getting me to use their financing. At times, it felt less like a discussion and more like a battle of wills. I understand that dealerships have financial incentives to use their lenders, but I think customers should be able to make their financing decision without feeling pressured.
Overall, I’m very happy with my truck and with the experience I had with Rocky. He was professional, helpful, and made the sales portion of the process easy. I just wish the financing experience had matched the quality of the sales experience.
More
by fullmetalmidget1
Aug 30, 2026 -
J.B.A. Chevrolet responded
We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at 410-787-3151 when you have a chance. Thank you, and we look forward to hearing from you.
Fast and reliable they keep you posted on you service
time. Nice experience over all.
time. Nice experience over all.
More
by ROBERTPBUTLERJR
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2026 -
J.B.A. Chevrolet responded
We are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!
This dealership was of tremendous help and made the
buying of my vehicle smooth and less stressful.
buying of my vehicle smooth and less stressful.
More
by bjlovenlight
Verified Customer
Verified Customer
Aug 13, 2026 -
J.B.A. Chevrolet responded
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!