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Roger Wallace
24 Reviews
Dealership Experience
5 yrs, 5 mos
Industry Experience
6 yrs, 8 mos
Languages Spoken
English
24 Reviews
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24 Reviews of Roger Wallace
September 30, 2025
Worst car buying experience ever! Purchased a new 2025 GMC Sierra from them in July. Radio shorted out immediately. Brogden said it needed a software update...not problem. After be Purchased a new 2025 GMC Sierra from them in July. Radio shorted out immediately. Brogden said it needed a software update...not problem. After being in the shop 4 times for the same issue, I was told there was nothing they could do and that I had to live with it. Filed a claim with GM. They opened a case file and submitted for repurchase. After 2+ weeks I called them as they apparently don't believe in updating their customers. I was told the case was denied. When I asked for a reason they said they don't provide reasons. Asked for a supervisor and was told that wouldn't help. Asked for my next steps and was told there are none. So according to GM and Robert Brogden the warranty I have on a brand new truck is worthless and I'm expected to be okay with a new truck with no working audio system. Hiring an attorney... More
by brandon.english
Other Employees Tagged: Tim Lewis
September 29, 2025
Great experience! Roger was fantastic to work with and answered all of our questions. Even helped make what was not a fun afternoon for our grandchildren better for th Roger was fantastic to work with and answered all of our questions. Even helped make what was not a fun afternoon for our grandchildren better for them! More
by TSTROUD170
Verified CustomerOther Employees Tagged: Terrie Horton, Tim Lewis
September 12, 2025
Roger was EXTREMELY knowledgeable and helpful. He went above and beyond to make sure all our questions were answered. He knew the car backwards and forwards, inside and out. He made us feel very He went above and beyond to make sure all our questions were answered. He knew the car backwards and forwards, inside and out. He made us feel very comfortable and and relaxed. Very happy with our Sales experience. The only reason I'm not leaving 5 stars is because of a past negative experience with Service. Immediately after an oil change, my Buick leaked out a bunch of oil all over the place and had to be brought back in to fix their mistake. Definitely won't be bringing my new car back to them for Service. Also, be aware, they apply an acrylic coat over the paint on new vehicles. This is part of a warranty/"protection package" they force you to buy if you want the car ($2,000 on my Envision). I wouldn't have wanted the warranty and an acrylic coating isn't worth $2,000 to me, but I wanted the car so I they got an extra $2,000 out of me. More
by calebpope
September 11, 2025
The dealer was Friendly, knowledgeable, helpful during and following the sales process. I would recommend. and following the sales process. I would recommend. More
by mjlonergan
Other Employees Tagged: Terrie Horton
July 29, 2025
Roger was great to work with and made the buying process easy. Everyone I worked with buying my Denali was friendly and efficient. easy. Everyone I worked with buying my Denali was friendly and efficient. More
by jerod.stanton
Other Employees Tagged: Paul Levin
July 23, 2025
Simple straight forward purchase. Roger was amazing and easy to work with. No slimy sales tactics. Just straight to the point and answered all my needs. Roger was amazing and easy to work with. No slimy sales tactics. Just straight to the point and answered all my needs. More
by p7lmer
June 21, 2025
Everything was great. Really enjoyed the purchase experience. It’s always smooth and easy every time I purchase a vehicle. Really enjoyed the purchase experience. It’s always smooth and easy every time I purchase a vehicle. More
by JimmyAcura
Other Employees Tagged: PHILLIP MILLER, Ryan O'Connor, Tim Lewis, Jimmy Carpenter, Mike Olvera, Max Skid, Dominik Warren, Sam Skid, Ramiro Saenz
June 14, 2025
They are the nicest con men we've ever dealt with. Will never go there again and advise everyone else to steer clear. Will never go there again and advise everyone else to steer clear. More
by kcfdfao
Other Employees Tagged: Paul Levin
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