Romeo Lozano

I honestly cannot say enough good things about Romeo at Laredo Dodge. This was one of the most complicated out-of-state vehicle purchases imaginable, and Romeo went unbelievably above and beyond from st Laredo Dodge. This was one of the most complicated out-of-state vehicle purchases imaginable, and Romeo went unbelievably above and beyond from start to finish. I purchased a 2023 Ram TRX from Maine, and throughout the entire process Romeo was responsive, transparent, patient, and genuinely helpful every single step of the way. We had multiple paperwork and financing complications due to outside financing and business purchasing arrangements, and Romeo handled all of it without ever making me feel like a burden. He overnighted paperwork multiple times to make sure everything stayed on track and constantly kept communication open throughout the process. What really blew me away was what happened after my transport company completely failed me. After flying to Texas myself to retrieve the truck, Romeo literally picked me up from the airport and spent time driving around with me until we located my TRX. Most salespeople would have considered the deal “done” long before that point, but Romeo continued helping far beyond what anyone could reasonably expect. At every point I felt like he genuinely cared more about making sure I got my truck safely than simply making a sale. Buying vehicles remotely can be stressful, especially high-end trucks like a TRX, but Romeo made the dealership side of the process smooth, honest, and trustworthy. If you’re considering buying from Laredo Dodge, ask for Romeo. He absolutely earned this review. More

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Great Service. Romeo was very informative and helped us out a lot in pur new purchase. Romeo was very informative and helped us out a lot in pur new purchase. More

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thank you for getting me my new car i appreciate it! thank you good car thank you good car More

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The best sales rep ever this is the third vehicle he helps me and my family purchase helps me and my family purchase More

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Excelente servicio tanto del vendedor como el resto del personal definitivamente salí muy satisfecha con mi nuevo automóvil. personal definitivamente salí muy satisfecha con mi nuevo automóvil. More

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Such an amazing experience! Very attentive to my needs and to my wishes. Really helped get me the vehicle I loved! Very attentive to my needs and to my wishes. Really helped get me the vehicle I loved! More

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Great service, lots of patience, salesman Romeo was great to work with… will be back next year! to work with… will be back next year! More

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Their customer service is outstanding! Romeo treated us like family from the moment we arrived. I highly recommend asking for him—he went above and beyond for us. They worked out an amazin Romeo treated us like family from the moment we arrived. I highly recommend asking for him—he went above and beyond for us. They worked out an amazing deal with no games, no pressure, and complete honesty. Truly exceptional service! More

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Loved the environment got what I wanted thanks for your help and patience thank Dodge of Laredo help and patience thank Dodge of Laredo More

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Did everything in their power so that we could take the vehicle we wanted to take home. vehicle we wanted to take home. More

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