Beverly Hills Auto Group

Buyer Beware – Very Bad Experience with Beverly Hills Auto Group I strongly recommend that anyone considering buying from Beverly Hills Auto Group proceed with extreme caution. I was sold a vehicle tha Auto Group I strongly recommend that anyone considering buying from Beverly Hills Auto Group proceed with extreme caution. I was sold a vehicle that turned out to have serious issues shortly after purchase. The dealership claimed the car was covered by their dealer warranty, but when problems appeared, they refused to honor it or take responsibility for the repairs. To make things worse, once the financing was involved, the situation became even more complicated and stressful. Instead of helping resolve the issue, the dealership was uncooperative and dismissive. This has been a very expensive and frustrating experience, and I feel completely misled about both the condition of the vehicle and the warranty coverage. I’m posting this so other buyers can protect themselves. Do not rely on verbal promises, and get everything in writing. Based on my experience, I would not buy from this dealership again. More

I had a great experience with Nader trying quickly to get things together as I needed the car quickly after I totaled my previous car. We communicated through text, phone and email. He was always very respon things together as I needed the car quickly after I totaled my previous car. We communicated through text, phone and email. He was always very responsive and even came to the train station to pick me up to do the test drive before I purchased the car. More

Friendly and very helpful staff. Very good inventory to choose from. Was a pleasurable experience to be there. Very good inventory to choose from. Was a pleasurable experience to be there. More

Nader Shidfar was professional and friendly during the entire process. The car is exactly as described and beautiful. I have had a great experience with Beverly Hills Auto Group and feel confident to pur entire process. The car is exactly as described and beautiful. I have had a great experience with Beverly Hills Auto Group and feel confident to purchase from them again. More

Michael Goltche, the Manager provided an excellent customer service experience for me in hooking me up with an excellent BMW I liked at their dealership and even arranged delivery right to my door! T customer service experience for me in hooking me up with an excellent BMW I liked at their dealership and even arranged delivery right to my door! They have an excellent, hand-picked selection of cars on their lot. Looking forward to enjoying the ownership of my new car for many years to come. More

Avoid this location at all costs. We picked up a bmw 3 series manuel about 1 month from the time of this writing and somehow it already needs almost $1500 worth of work. Leaking gaske We picked up a bmw 3 series manuel about 1 month from the time of this writing and somehow it already needs almost $1500 worth of work. Leaking gasket, rear shocks, control arms, spark plugs, and a starter. From the very start the car was a ticking time bomb and they decided to sell it. Nadir Shifar is quite possibly one of the most disingenuous people I have come across. Even signing of the paperwork, nothing was stated that I would be the primary holder of the account, leading me to believe that I would be the actual cosigner. I understand if my credit was better in order to get a better rate. But not to disclose that with me or to have any level of transparency, for that matter, is WRONG. And the icing on the cake? Not weeks later that we got the car, my social security number had been compromised. Not a single issue with fraud/ attempted identity theft until I provided my information to this private "dealer". Luckily I was able to report before anything unfortunate happened. Avoid this location. The quality of the vehicles are suspect at best but worst of all, the employees are seemingly worst than xxxx. I know going to an official dealer isn't ideal for a number of people but getting CERTIFIED pre-owned from an official dealer generally avoids problems like these. So apparently they had my reviews removed because I guess it was too much of a wake up call for them when someone reveals bad business practices from the inside of the dealership. If you don't want bad reviews, improve your customer service skills instead of fleecing people out of their hard earned money. More

Excellent service Nader treat me like family no pressure welcome attitude on time very professional .. made sure I was happy answer any question as well I recommend he’s service welcome attitude on time very professional .. made sure I was happy answer any question as well I recommend he’s service More

I would definitely recommend going to Beverly Hills Auto Group when getting a used car. Ron went above and beyond for us getting best rate on a car loan. He made the whole process easy and stress free! Than Group when getting a used car. Ron went above and beyond for us getting best rate on a car loan. He made the whole process easy and stress free! Thank you again Ron! Love our car! More

Nader was very knowledgeable and professional. Great selection of high-end vehicles. No high pressure sales tactics. selection of high-end vehicles. No high pressure sales tactics. More