Ron Merrow
Ron Merrow at Pristine Mitsubishi

Ron Merrow

GM

Pristine Mitsubishi

1158 Jericho Turnpike
Commack, NY 11725

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3.4
18 Reviews
3.4

18 Reviews

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18 Reviews of Ron Merrow

May 08, 2026

Dealership Rating
Employee Rating

Marcus and ryan and great thank you for making This as honest and easy as possible More

by Casseusr66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan

May 08, 2026

Pristine Mitsubishi responded

It’s wonderful to know Marcus provided honest and straightforward support during your Ram purchase. We’re glad the process went smoothly and appreciate your trust in us. Enjoy your ProMaster 3500 and drive safely!

May 07, 2026

Dealership Rating
Employee Rating

What an awful dealership. I didn't have a buying experience because they never returned my calls. I was supposed to have a car shipped, and all I needed was a routing number s More

by swissmiss
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Ashley

May 10, 2026

Pristine Mitsubishi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 11, 2026

swissmiss responded

I wrote this to you privately in answer to your private response. You did totally miss the mark but I would love to talk to your team so you know where it all went wrong and so you can change it for next time. Everything that went wrong was avoidable from the get go. Now I got an email saying that you will update my review. That was a private message. You haven't talked to me and never did I say I would change my review. This proves further that you guys are sneaky and completely unprofessional. Do you want to know where it all went bad, I did an internet request for info and you contacted me and then went ghost. That's where it all stated. SO start there with the lack of follow through. I persisted and called Ashley and she was great at first and sent a video and pictures. Then I told her I need to gather the funds and I will do that Monday since it was Sunday. No word from her at all. So 2 days later I leave a voicemail saying that I need wiring instructions so I could BUY the car and what does she do? She ignores me. So then I call the manager cuz I still was going to give you a chance and the manager ignored me too. How does someone buy a car there?

March 17, 2026

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Employee Rating

My car buying experience was great, Marcus was very helpful and made everything so easy. I will definitely refer others. More

by jamaladams72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan , Ryan smith

Mar 17, 2026

Pristine Mitsubishi responded

We’re excited Marcus made purchasing your used Mercedes-Benz smooth and straightforward. Thank you for referring others to our team!

March 16, 2026

Dealership Rating
Employee Rating

Thank you so much for the great deal Marcus and Ryan are a team I would recommend to anyone in the market for a vehicle thank you so much guys More

by Freycicastillo33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan , Ryan smith

Mar 16, 2026

Pristine Mitsubishi responded

It’s fantastic to hear Marcus helped you secure an excellent deal on your Mercedes-Benz EQE 350+. We appreciate you recommending our team to others in the market for a vehicle. Enjoy every moment behind the wheel of your new EQE.

March 14, 2026

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Employee Rating

Please read and sign carefully before making a purchase they will trick you,there customer service is wack 0 star if possible More

by Jamesmorganusd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 21, 2026

Pristine Mitsubishi responded

James, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.

March 12, 2026

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Employee Rating

I would give it a 0 star if possible because they are the worst dealership to ever exist. There fees and warranties are all scams. More

by Izzy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 16, 2026

Pristine Mitsubishi responded

Providing a positive experience is our top priority, Izzy, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 08, 2026

Dealership Rating
Employee Rating

Marcus thank you so much on my new E class no games very honest and helpful.gave me a great deal on the vehicle and even worked magic on the interest rates highly recommended dealing with him More

by hen.azu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan , Omar khan

Mar 08, 2026

Pristine Mitsubishi responded

It’s great to know Marcus provided honest and helpful guidance for your Mercedes-Benz E-Class purchase. We’re pleased he could secure favorable financing terms for you. Thank you for recommending us and congratulations on your new E-Class.

March 07, 2026

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Employee Rating

If you come here and you don’t deal with Marcus and Ryan your doing yourself a disservice highly recommend dealing with that dynamic duo thank you so much guys More

by roybalgobino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan , Ryan smith

Mar 07, 2026

Pristine Mitsubishi responded

Thank you for recommending Marcus and sharing your positive feedback. We’re thrilled Marcus was able to guide you through the purchase of your Ram ProMaster 2500. If you have any questions or need further assistance, let us know.

February 11, 2026

Dealership Rating
Employee Rating

Marcus was amazing got us done this isn’t my first dealership everywhere else said they couldn’t get it done him and Ryan are the ones thanks so much More

by ntakpe.bere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan , Ryan smith

Feb 11, 2026

Pristine Mitsubishi responded

It’s fantastic to hear Marcus delivered a solution when other dealerships couldn’t. Thanks for putting your trust in us and sharing your experience.

February 11, 2026

Dealership Rating
Employee Rating

Marcus thank you so much on my car you and Ryan are truly great at this honest helpful and funny thank you More

by andolinelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Numan , Ryan smith

Feb 11, 2026

Pristine Mitsubishi responded

Thanks for highlighting Marcus’s honest, helpful, and funny approach when you picked up your used Mercedes-Benz GLC 300. We’re glad he could make the experience enjoyable. Enjoy every mile ahead!

1

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