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Ronnie Barker
Ronnie Barker at Safford Volkswagen Richmond

Ronnie Barker

Service Manager

Safford Volkswagen Richmond

10501 Midlothian Turnpike
Richmond, VA 23235

4.9
26 Reviews
4.9

26 Reviews

Write a Review

Dealership Experience

10 mos

26 Reviews of Ronnie Barker

December 14, 2025

Dealership Rating
Employee Rating

Great service and very professional. Kept me informed on what was going on with my vehicle. More

by CRICHARDS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood

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Dec 14, 2025

Safford Volkswagen Richmond responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Volkswagen Richmond!

December 13, 2025

Dealership Rating
Employee Rating

Daniel Baril unfortunately is not truthful in updates on the status of your vehicle repairs. Additionally, my car wasn’t test driven prior to being alerted for pick up so I arrived to an inoperable vehicle More

by Taylor Brewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dan Baril

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Dec 15, 2025

Safford Volkswagen Richmond responded

Thank you for sharing your experience with us, Taylor. We appreciate your feedback regarding the communication about your vehicle repairs. It's important to us that our customers receive accurate updates, and we're glad to hear that Ronald was able to assist you effectively. If you would like to discuss this further, please don't hesitate to contact us directly at Safford Volkswagen Richmond. Sincerely, The Team at Safford Volkswagen Richmond

November 29, 2025

Dealership Rating
Employee Rating

Everyone was very polite. Suggestions for maintenance were well explained and models and pictures used More

by SELENAKCOPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Dan Baril

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Nov 29, 2025

Safford Volkswagen Richmond responded

Thank you for your wonderful review, Selena! We’re thrilled to hear that you found our team at Safford Volkswagen Richmond polite and that the maintenance suggestions were clearly explained. We strive to provide a positive experience for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Safford Volkswagen Richmond

November 27, 2025

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Employee Rating

Chris Richards the overall manager of this location is the absolute best. He's professional and super accommodating to his customers and he leads by example. His entire team are top notch. I have oircha More

by SASSYJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Richarda

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Nov 27, 2025

Safford Volkswagen Richmond responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Volkswagen Richmond to be a positive one. Please don't hesitate to reach out if you need anything else.

November 21, 2025

Dealership Rating
Employee Rating

Professional and polite, clean waiting area. I would recommend them to family and friends. Thsnkd More

by ALICEJOHNSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Dan Baril

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Nov 21, 2025

Safford Volkswagen Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Volkswagen Richmond.

November 19, 2025

Dealership Rating
Employee Rating

Forgot to put next time need oil change sticker in window. Great service though!! Extremely helpful from setting appointment to the out the door service work. More

by BRIANLAWRENCEGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Dan Baril

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Nov 19, 2025

Safford Volkswagen Richmond responded

Thanks for sharing about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

November 10, 2025

Dealership Rating
Employee Rating

Excellent customer service, will to service. Will definitely use the service in the near future. More

by lovetowanda694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Donald Wood , Andrew Dalton, Carrie Shipp, Karl Solid JR

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Nov 10, 2025

Safford Volkswagen Richmond responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our customer service at Safford Volkswagen Richmond. We look forward to serving you again in the near future! Sincerely, The Team at Safford Volkswagen Richmond

November 10, 2025

Dealership Rating
Employee Rating

Pleasant customer service, prepared and informed, was a bit of a wait but this is unusual for this dealership More

by ilonaes
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Shipp

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Nov 10, 2025

Safford Volkswagen Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 07, 2025

Dealership Rating
Employee Rating

I have purchased two vehicles here. I have always had a great experience here . You have a customer for life . Thank you More

by KYLEE82402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Donald Wood , Andrew Dalton, Carrie Shipp, Karl Solid JR

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Nov 07, 2025

Safford Volkswagen Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2025

Dealership Rating
Employee Rating

They have treated me extremely well I am very satisfied with the work I've had done More

by joyann39d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood , Carrie Shipp, Karl Solid JR

Report | Print
Nov 07, 2025

Safford Volkswagen Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Volkswagen Richmond, we look forward to having you as a valued customer for many years to come!

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