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Ronnie Barker
Ronnie Barker at Safford Volkswagen Richmond

Ronnie Barker

Service Manager

Safford Volkswagen Richmond

10501 Midlothian Turnpike
Richmond, VA 23235

4.9
22 Reviews
4.9

22 Reviews

Write a Review

Dealership Experience

7 mos

22 Reviews of Ronnie Barker

November 21, 2025

Dealership Rating
Employee Rating

Professional and polite, clean waiting area. I would recommend them to family and friends. Thsnkd More

by ALICEJOHNSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Dan Baril

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Nov 21, 2025

Safford Volkswagen Richmond responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Volkswagen Richmond.

November 19, 2025

Dealership Rating
Employee Rating

Forgot to put next time need oil change sticker in window. Great service though!! Extremely helpful from setting appointment to the out the door service work. More

by BRIANLAWRENCEGRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood, Dan Baril

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Nov 19, 2025

Safford Volkswagen Richmond responded

Thanks for sharing about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

November 10, 2025

Dealership Rating
Employee Rating

Excellent customer service, will to service. Will definitely use the service in the near future. More

by lovetowanda694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Donald Wood , Andrew Dalton, Carrie Shipp, Karl Solid JR

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Nov 10, 2025

Safford Volkswagen Richmond responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had an excellent experience with our customer service at Safford Volkswagen Richmond. We look forward to serving you again in the near future! Sincerely, The Team at Safford Volkswagen Richmond

November 10, 2025

Dealership Rating
Employee Rating

Pleasant customer service, prepared and informed, was a bit of a wait but this is unusual for this dealership More

by ilonaes
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Shipp

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Nov 10, 2025

Safford Volkswagen Richmond responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

November 07, 2025

Dealership Rating
Employee Rating

I have purchased two vehicles here. I have always had a great experience here . You have a customer for life . Thank you More

by KYLEE82402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Donald Wood , Andrew Dalton, Carrie Shipp, Karl Solid JR

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Nov 07, 2025

Safford Volkswagen Richmond responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 07, 2025

Dealership Rating
Employee Rating

They have treated me extremely well I am very satisfied with the work I've had done More

by joyann39d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood , Carrie Shipp, Karl Solid JR

Report | Print
Nov 07, 2025

Safford Volkswagen Richmond responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Volkswagen Richmond, we look forward to having you as a valued customer for many years to come!

November 05, 2025

Dealership Rating
Employee Rating

My last visit was great and the people were super helpful. Very professional and friendly. More

by BORIS.NGUNDJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Donald Wood , Andrew Dalton, Carrie Shipp, Karl Solid JR

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Nov 05, 2025

Safford Volkswagen Richmond responded

Thanks for sharing about your experience with Safford Volkswagen Richmond. We appreciate your business and hope to see you again soon!

November 03, 2025

Dealership Rating
Employee Rating

The service managers were very informative but the service seems to lack the knowledge to make the repairs. More

by S.DALTON969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Donald Wood

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Nov 03, 2025

Safford Volkswagen Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 27, 2025

Dealership Rating
Employee Rating

Great customer service. They do the job right the first time. Service is expensive though. You’re probably overpaying by 25%.. More

by rt_johns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Bryant, Donald Wood , Andrew Dalton, Carrie Shipp, Karl Solid JR

Report | Print
Oct 27, 2025

Safford Volkswagen Richmond responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 26, 2025

Dealership Rating
Employee Rating

The staff is always friendly and is very good about communicating if the car need additional maintenance before doing it. More

by ROBERTSONG89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donald Wood , Carrie Shipp, Karl Solid JR

Report | Print
Oct 26, 2025

Safford Volkswagen Richmond responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Volkswagen Richmond.

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