Ronnie Jeffrey

I purchased a used vehicle in October 2025 from Rochester Volkswagen in Rochester, NH. I drove over 3 hours to purchase this vehicle. Within 48 hours of owning the vehicle, the check engine light came on. I Volkswagen in Rochester, NH. I drove over 3 hours to purchase this vehicle. Within 48 hours of owning the vehicle, the check engine light came on. I reached out to Rochester Volkswagen. Rochester Volkswagen told me to go to my local dealership to have the vehicle checked out since I bought the extended warranty. The extended warranty did not cover the parts that need to be replaced. The vehicle came with a 3 month warranty from Rochester Volkswagen, so I asked them to repair the vehicle. At the Rochester Volkswagen request, I sent them the invoice/quote for the repairs that were required. The Rochester Volkswagen stopped responding to me once they received the invoice/quote for the repairs. Below are the dates that I reached out to Rochester Volkswagen: 08OCT25 09OCT25 16OCT25 28OCT25 30OCT25 03NOV25 11NOV25 17NOV25 20NOV25 28NOV25 03DEC25 11DEC25 This has been a horrible experience. More

Report | Print

We bought a new 2025 Volkswagen Tiguan and love it! We were trying to stay within a budget because we are recently retired. Ron Jeffrey was very helpful and allowed us to test drive whatever we wanted We were trying to stay within a budget because we are recently retired. Ron Jeffrey was very helpful and allowed us to test drive whatever we wanted . When we made our decision, Will Stergis made the numbers work. They were very attentive, and the trade was fair and super quick. After the purchase, Ron sat in the car and explained how everything worked, his personality will take him places ! Thank you for a great experience! 5 stars plus More

Report | Print