Rory Butler
Rory Butler at NYE Chevrolet

Rory Butler

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

Contact Me
4.6
12 Reviews

I have been in this business for a long time. I'm here to help the customer come in happy and leave happy, trusting our work

Dealership Experience

1 yr, 6 mos

Industry Experience

15 yrs, 7 mos

Languages Spoken

English English

4.6

12 Reviews

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12 Reviews of Rory Butler

September 21, 2026

Dealership Rating
Employee Rating

Rory was Great having my pickup truck in to be checked and then repaired, I was traveling from out of town and he went out of his way to help me out More

by NICKSLOOP
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2026

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 06, 2026

Dealership Rating
Employee Rating

They did a good job on the repair and got me in quickly. I thought it was very expensive to begin with then in the end it was more than quoted Felt I had no choice but to pay it. More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

NYE Chevrolet responded

Thank you for your review. We're happy to know you were pleased with the repair and our prompt service. We acknowledge your concerns about the pricing and aim to provide clear estimates. We hope to see you again soon.

September 03, 2026

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Employee Rating

Worked with Jake at the. Punter and he was very attentive and went through all the repair items efficiently. Nice guy. The work was also completed faster than what they thoug More

by dennis929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell

Sep 03, 2026

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2026

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Employee Rating

fast and friendly service dept called with concern and got appt, for the very next day was explained all thru repair process-great service! will be purchasing next car from nye More

by RLMOORE322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Dodge

Aug 19, 2026

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 13, 2026

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Very good service and nice people thank u for the great service see u in 6 months More

by CWHITE6097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2026

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 08, 2026

Dealership Rating
Employee Rating

Eeveryone was friendly, and professional. Knew what to do and did it . Service was completed in a timely manner. More

by gramyaudrey1
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 11, 2026

NYE Chevrolet responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 23, 2026

Dealership Rating
Employee Rating

Everyone was very nice and they were very accommodating for scheduling my service to be completed and in a timely manner More

by smushie72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake Halliwell

Jul 28, 2026

NYE Chevrolet responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 17, 2026

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Employee Rating

Very happy with the service ,parts dept. , shop employees .They did a great job on my Malibu..Too bad GM stopped producing that model. More

by gstellat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 17, 2026

Dealership Rating
Employee Rating

Paid 1600$ for under cost for under costing and never did any under costing, transmission is shifting erratically they say there is nothing wrong with it friends ford says transmission is bad. More

by danmanwater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 22, 2026

NYE Chevrolet responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 16, 2026

Dealership Rating
Employee Rating

Everyone was very helpful, to get me in and to take care of the need that needed to be dressed. Was hoping to get some information on the new 2027 Silverados, but none was available yet. like to put my orde More

by EMATTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2026

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

1

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