Rosie Cray
Rosie Cray at McGovern Toyota of Concord

Rosie Cray

Service Manager

McGovern Toyota of Concord

594 State Route 3A
Bow, NH 03304

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4.6
32 Reviews
4.6

32 Reviews

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32 Reviews of Rosie Cray

July 19, 2026

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Employee Rating

Service was done on time and at a reasonable price, for a dealership. No pressure for added services or recommendations. More

by cwo2wes
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Braum Griffin

Jul 20, 2026

McGovern Toyota of Concord responded

We're happy to hear your service was timely and fair at McGovern Toyota of Concord. We look forward to assisting you in the future! Safe travels!

July 17, 2026

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Employee Rating

Excellent dealership, I’ve had good experiences having my car serviced always upfront pricing and friendly atmosphere More

by gpaddl
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 17, 2026

McGovern Toyota of Concord responded

Thank you for sharing your positive feedback about our friendly and transparent service team! We wish you safe travels from all of us at McGovern Toyota of Concord!

July 16, 2026

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Service was quick and easy. I pulled in and was taken care of right away. More

by mjshaulis
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dwayne

Jul 17, 2026

McGovern Toyota of Concord responded

Thank you for reviewing McGovern Toyota of Concord! It was so kind of you to share your experience.

July 16, 2026

Dealership Rating
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Excellent and friendly service. Your car is in good hands. I will bring it here again. More

by Hi
Recommend Dealer
Yes
Jul 16, 2026

McGovern Toyota of Concord responded

Thank you so much for the kind words. We are thrilled to hear that you experienced excellent and friendly service at McGovern Toyota of Concord. We look forward to seeing you again for your next visit!

July 16, 2026

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Dealership isn’t bad, it’s the service department. Had me wait over 50 minutes to tell me they couldn’t service my truck. They didn’t have a lift big enough for my truck. More

by cwelcome50
Service Time
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Recommend Dealer
Yes
Jul 16, 2026

McGovern Toyota of Concord responded

I'm sorry for any inconvenience you experienced. Your feedback will help us make improvements to our service. Please feel free to reach out to the McGovern Toyota of Concord team if you would like to further discuss this situation.

July 08, 2026

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Both the service and staff, as always, were excellent. But the dealership definitely has the feel that it is now owned by a corporation that is out to maximize its investment. For example, the recommenddd More

by steve Shurtleff
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 15, 2026

McGovern Toyota of Concord responded

Steve, I appreciate your feedback and kind words about our service and staff. We're always here to provide thorough care for your vehicle, but I understand how the list of recommended repairs could be surprising. If you'd like to discuss any specific concerns or learn more about our inventory strategy, please feel free to reach out. Thank you! - Tim Hall - General Manager - 603-805-2451 - thall@mcgovernauto.com

Jul 15, 2026

steve Shurtleff responded

Dear Tim, Thanks so much for your prompt response to my review, Ironically, I was at McGovern Toyota today with a service issue. The service manager needed to make a decision that could benefit the customer or the business. He decided in favor of the customer. I greatly appreciated the professionalism that the service manager showed in making that decision. I also appreciate the fact that the manager works for a business that enables him to do his job unfettered. To me this incident spoke volumes about the manager, as well as McGovern Toyota. Kind, regards, Steve Shurtleff Penacook, NH

July 03, 2026

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Quick service, took great care of my GR86 and as always clean, comfortable waiting room More

by jdbertsch
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Recommend Dealer
Yes
Jul 06, 2026

McGovern Toyota of Concord responded

Thank you for your confidence in McGovern Toyota of Concord! We appreciate your business.

July 02, 2026

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Very good service, friendly and competent staff. 👍 I was in and out in 30 minutes. Thank you! More

by Greenarnold1951
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Recommend Dealer
Yes
Jul 06, 2026

McGovern Toyota of Concord responded

We love hearing from our happy customers! Thanks for choosing McGovern Toyota of Concord, and safe travels ahead!

June 28, 2026

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Employee Rating

Easy to make an appointment. Greeted promptly. Reviewed service before completing anything. Work was finished in a timely manner and staff was very professional and accommodating More

by Smando72
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 29, 2026

McGovern Toyota of Concord responded

We're so glad you had a seamless experience from start to finish! Thank you for choosing McGovern Toyota of Concord and for sharing your kind words. Safe travels!

June 21, 2026

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Employee Rating

I have a 2012 SUV so was expecting it was time for a little extra maintenance this visit. I felt that they went over everything that was needed with me with great explanations as to what the repairs wer More

by Patricia Allen
Recommend Dealer
Yes

Other Employees Tagged: Dwane was very pleasant to work with and explained everything to me in great detail. He didn’t make me feel like any of my questions were “silli”

Jun 22, 2026

McGovern Toyota of Concord responded

Patricia, thank you so much for your positive feedback! We are glad that our team took great care of you and your vehicle. We greatly appreciate your business and hope to see you back at McGovern Toyota of Concord! Safe travels in your SUV.

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