Rosie Cray
Rosie Cray at McGovern Toyota of Concord

Rosie Cray

Service Manager

McGovern Toyota of Concord

594 State Route 3A
Bow, NH 03304

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4.3
12 Reviews
4.3

12 Reviews

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12 Reviews of Rosie Cray

May 08, 2026

Dealership Rating
Employee Rating

I meticulously take care of my vehicle. I take pictures of it before it goes into service. The mechanic left grease smudges all over my driver door. He also left dirty foot prints on the in More

by Son_kun5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan (1 out of 5 stars)

May 12, 2026

McGovern Toyota of Concord responded

Your feedback is invaluable, and we regret the oversight with your vehicle's condition post-service. Thanks for acknowledging the rest of our team, but we’ll address these issues for a smoother experience next time. Please reach out at your convenience so we can make it right. - The McGovern Toyota of Concord Service Team

May 06, 2026

Dealership Rating
Employee Rating

Excellent for courtesy Honesty of explaining service needs. Knows cars and customer needs!! High recommendation More

by paulthorington54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: sean

May 06, 2026

McGovern Toyota of Concord responded

Thank you for your glowing review, Paul! We are thrilled to hear that our team provided honest and knowledgeable service. We truly appreciate your recommendation and look forward to assisting you in the future! - The McGovern Toyota of Concord Team

April 29, 2026

Dealership Rating
Employee Rating

Alan was very helpful. I very much appreciate how the dealership uses near real-time video to give status and pricing support. More

by kurt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 30, 2026

McGovern Toyota of Concord responded

Kurt, we're glad Alan was helpful and you appreciated the real-time video updates. Thanks for choosing McGovern Toyota of Concord and for sharing your support!

April 25, 2026

Dealership Rating
Employee Rating

No one discussed issues found juat sent video and upon checkout nothing was gone over More

by suew1967
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Braum

Apr 27, 2026

McGovern Toyota of Concord responded

Thank you for your confidence in McGovern Toyota of Concord, Sue!

April 24, 2026

Dealership Rating
Employee Rating

I am always completely satisfied with the efficient and thorough service that is provided by Sean and the rest of the team when I bring in my 4Runner for routine maintenance. More

by MikeH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Snow

Apr 27, 2026

McGovern Toyota of Concord responded

Hi Mike! Thank you for choosing McGovern Toyota of Concord. We're proud to have Sean and our team looking after your Toyota 4Runner.

April 23, 2026

Dealership Rating
Employee Rating

Nice clean place. Friendly associates that get you in and out as soon as possible More

by perk01876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Braum ⭐️⭐️⭐️⭐️⭐️

Apr 24, 2026

McGovern Toyota of Concord responded

Your kind review warms our hearts! Thank you from the McGovern Toyota of Concord Team.

April 03, 2026

Dealership Rating
Employee Rating

Johnna and Rosie were patient at answering all my questions and explaining the recommended work. Thank you! More

by SB
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Johnna

Apr 06, 2026

McGovern Toyota of Concord responded

We're glad Johnna and Rosie were so helpful and thorough! We hope to see you again at McGovern Toyota of Concord. Safe travels ahead!

March 28, 2026

Dealership Rating
Employee Rating

Allan did a great job explaining required and recommended service. I know I’m always in good hands when Allan is helping. More

by rollo603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan

Mar 30, 2026

McGovern Toyota of Concord responded

Thank you for sharing your feedback, Allan will be happy to hear it! Here at McGovern Toyota of Concord, we look forward to serving you again.

March 27, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and positive Silas was very knowledgeable and helpful setting up the displays and showing us how to operate our new truck Service department was very quick and installed our s More

by Gun60m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Silas Vai

Mar 30, 2026

McGovern Toyota of Concord responded

Thank you for sharing your fantastic feedback about Silas and the team! We hope to welcome you back to McGovern Toyota of Concord in the future. Take care!

March 27, 2026

Dealership Rating
Employee Rating

Allan was great! Professional and engaging. I look forward to seeing him again on my next service call. More

by CTM5960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan

Mar 27, 2026

McGovern Toyota of Concord responded

Thank you for sharing your experience with Allan! We truly appreciate your business and look forward to welcoming you back at McGovern Toyota of Concord. Safe travels!

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