Ross Erler
Ross Erler at O'Steen Volvo Cars of Jacksonville

Ross Erler

GM

O'Steen Volvo Cars of Jacksonville

10863 Philips Hwy
Jacksonville, FL 32256

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Ross Erler

December 20, 2025

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Employee Rating

Wonderful customer service! Jason did a great job answering my questions and giving me information about the cars I looked at. Ross was great, worked the numbers to give me what More

by e.love1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason T , Woody

Dec 22, 2025

O'Steen Volvo Cars of Jacksonville responded

We’re thrilled to hear that you had such a great experience with our team. Jason takes pride in making sure all questions are answered and that you have the information you need to feel confident in your decision. Ross and Woody truly go above and beyond to ensure our customers receive the best possible deal and financing options, so your kind words mean a lot to all of us. Providing the best car-buying experience is always our goal, and we’re honored to know O’Steen Volvo Cars of Jacksonville delivered that for you. Thank you for choosing us—we truly appreciate your business and look forward to serving you again in the future! 🚙✨ -AS

November 26, 2025

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My salesperson, Salma was professional and persistent. She is the reason I purchased my vehicle from O Steens. More

by jssanderbeck
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Salma B

Nov 29, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your wonderful review! We’re thrilled to hear that Salma provided you with professional and attentive service throughout your car-buying experience. Her dedication to our customers truly reflects the values we strive for at O’Steen Volvo Cars of Jacksonville. We’re grateful you chose to purchase your vehicle with us, and we hope you enjoy it for many miles to come. If you ever need anything, we’re here to help!-AS

September 28, 2025

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My experience was excellent. Everyone was very pleasant, helpful, and friendly. Very nice dealership. Did not feel pressured and I absolutely love the new vehicle! More

by Jennifer R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2025

O'Steen Volvo Cars of Jacksonville responded

Jennifer, Thank you for your wonderful review! We're so glad to hear that you had an excellent experience and felt comfortable throughout the process. It's great to know you love your new vehicle — that's what it's all about! We truly appreciate your kind words and hope you enjoy every mile in your new car. Welcome to the O'Steen Volvo Cars of Jacksonville family!-AS

September 03, 2025

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Between Ross, Kevin Gonzalez, and Woody (Finance Director), my experience was truly excellent. I am MOST grateful for everything they did to make sure this experience met my highest expectations. More

by W.DIFILIPPO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gonzalez, Woody

Sep 05, 2025

O'Steen Volvo Cars of Jacksonville responded

Bill,Thank you so much for your kind words and thoughtful review. We're thrilled to hear that Ross, Kevin Gonzalez, and Woody were able to provide you with an excellent experience. Your satisfaction is our top priority, and it means a great deal to us that we met your expectations. We truly appreciate your trust and your business. If there's ever anything more we can do for you, please don’t hesitate to reach out. -AS

August 20, 2025

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Everything was great. Lisa was very knowledgeable and guided me through selecting a new vehicle as well as all the features. More

by dperrine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lisa Fitzpatrick

Aug 21, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that Lisa was able to guide you through the process with her knowledge and support. Enjoy your new vehicle, and please don’t hesitate to reach out if you have any questions in the future!-AS

August 15, 2025

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Employee Rating

This is the best vehicle I have ever purchased and I have purchased more I can remember. If I have the need for another automobile I will come to this dealer. More

by jjfeb06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the amazing feedback! We're honored to hear that this is the best vehicle you've ever purchased — that means a lot, especially coming from someone with plenty of experience. We're grateful for your trust in us and would be thrilled to help you again whenever the time comes. Enjoy every mile in your new vehicle!-AS

August 06, 2025

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Nathan, Ross, Jason, Selma, and everyone at O’Steens Volvo were most professional. They worked together as a team to ensure all of my questions were answered. Nathan was most patient allowing me to lo More

by pettigrewsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nathan K, Salma B , Rob Davidson, receptionist,

Aug 07, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that Nathan, Ross, Jason, Salma, and the rest of our team at O’Steen Volvo Cars of Jacksonville made such a positive impression. We’re especially glad Nathan was able to provide the time, patience, and knowledge you needed to explore your options comfortably — especially when it comes to today’s tech features! Your feedback means a lot to us, and we’re grateful you chose to work with our team. Enjoy your new vehicle, and please don’t hesitate to reach out if we can help with anything down the road!-AS

August 06, 2025

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Great staff/great team and great teamwork - Thank you very much - I really appreciate it More

by Charlie B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan K , Woody

Aug 06, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We truly appreciate your support. We're proud of our team and always strive to provide the best experience possible. Looking forward to seeing you again in the future!-AS

July 11, 2025

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Great people, and they definitely made the buying experience less painful, and they did their best to get me in the car I wanted. More

by rubenrusso76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan K

Jul 12, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for the kind words! We're thrilled to hear that our team helped make the buying experience smooth and got you into the car you wanted. Enjoy your new ride, and Welcome to the O’Steen Volvo Cars of Jacksonville family! 🚗💙 If you ever need anything, we’re just a call away!-AS

July 06, 2025

Dealership Rating
Employee Rating

The Staff at O'Steen Volvo was bery professional and courteous. They addressed any questions I had regarding my purchase. More

by ibillybo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason T

Jul 07, 2025

O'Steen Volvo Cars of Jacksonville responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team at O'Steen Volvo Cars of Jacksonville. Providing professional and courteous service is always our top priority, and we're glad we could answer all your questions and help with your purchase. Enjoy your new vehicle, and please don't hesitate to reach out if there's anything else we can do for you!-AS

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